Senior Director, Retail Stores-Outlet East & Canada

Michael Kors (USA) Inc; United States; On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Generous Paid Time Off

Holiday Schedule

Internal Mobility Across Brands

Cross-brand Discount

Exclusive Employee Sales

401k Match

Paid Parental Leave

Wellness Program

Commuter Benefits

Gym Discounts

Job summary

Michael Kors is seeking a hands-on retail leader to steer a multi-market business across the East Coast and Canada. You will coach District Managers and store leaders, set clear expectations, and drive sales with in-store execution and data-informed decisions.

You’ll plan territory goals, work with cross-functional partners, conduct regular store visits, and analyze profitability while developing talent across regions. This role emphasizes accountability and strategic growth.

Qualifications

• 10+ years of relevant retail experience.
• Bachelor’s Degree or equivalent experience required.
• Experience leading high-volume, multi-unit retail environments across multiple markets.

Responsibilities

• Plan and manage territory, district and store goals; track progress to meet sales goals.
• Collaborate with stakeholders to develop strategies supporting business goals.
• Frequent store visits to ensure standards and compliance.
• Analyze expenses and sales figures to maximize profitability.
• Partner with senior leaders to identify events and opportunities in markets.
• Analyze metrics by district to drive results.
• Recruit, train, develop and retain regional talent.
• Communicate objectives to senior management and store teams.

Skills

Retail leadership

People coaching

Data-driven decisions

Cross-functional collaboration

Education

Bachelor’s Degree or equivalent experience

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! —

Who You Are:

• You are a hands-on retail leader who knows how to run a multi-market business and drive sales and profitability through strong in-store execution across the East Coast and Canada.
• You lead people, coaching District Managers and store leaders, setting clear expectations, and building high-performing teams that deliver results.
• You stay close to the field, using store visits and data to understand the business, solve problems quickly, and adjust when needed.
• You’re commercially minded, collaborative, and decisive, with a strong focus on accountability, execution, and developing talent across your region.

What You'll Do:

• Plan and manage territory, district and store goals; track the progress of each district to ensure that all sales goals and objectives are met
• Work closely with key stakeholders and cross functional partners to provide input and develop strategies to support the goals of the business, approaching opportunities with a solution and growth mindset
• Frequent store visits to ensure business acumen and accountability as well as compliance of policies, store standards, visual and customer service standards as well as
• Analyze and monitor expenses and sales figures to maximize store profitability
• Partner with Sr. DM/DM/AM/Store Managers to identify events and business opportunities in individual markets
• Analyze metrics by district to create strategies to drive results
• Recruit, train, develop and retain top talent for the region that is appropriate for each district
• Partner with HR/Sr. DMs/DMs on performance management and talent development
• Communicate effectively company objectives to Sr. DM/DM/Store Management team

You’ll Need to Have:

• 10+ years of relevant retail experience
• Bachelor’s Degree or equivalent experience required
• Experience leading high-volume, multi-unit retail environments across multiple markets

We’d Love to See:

• A self-starter with an entrepreneurial mindset that can drive sales by leading their team in collaboration with cross functional partners
• Ability to adapt to changing work demands; be able to effectively communicate and lead a team through different company initiatives
• Energetic, motivated and engaging; dedicated to ensuring that succession plans are in place for all stores within the territory
• Ability to think creatively and strategically increase business results year over year
• Excellent verbal and written communication skills

MK Perks:

• Generous Paid Time Off & Holiday Schedule
• Summer Fridays
• Internal Mobility Across Brands
• Cross-brand Discount
• Exclusive Employee Sales
• Fav 5 Cards (MK Discount for friends and family)
• 401k Match
• Paid Parental Leave
• Thrive Wellness Program
• Commuter Benefits
• Gym Discounts

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate. Compensation Range: 160,000.00 - 220,000.00 USD

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry. The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children. For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.