Senior Director, Reporting and Analytics Services

Compassus; Brentwood (TN); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Meaningful Work

Career Development

Tuition reimbursement

Wellness programs

Flexible time off

Job summary

Compassus is seeking a Senior Director of Analytics and Reporting Services in Brentwood, TN, to lead analytics, BI, and governance across clinical, operational, financial, and strategic domains. You will blend strategic leadership with hands-on execution to turn data into actionable insights, shaping the future of care delivery.

The role requires a strong analytics mindset, deep business acumen, and a track record of partnering with executives to improve outcomes and performance.

Qualifications

• Bachelor’s degree required in a related field and 10+ years in analytics leadership roles.
• Experience leading analytics, BI, and data services teams and partnering with senior leaders.
• Strong understanding of data governance, metrics standardization, and reporting best practices.
• Experience with enterprise analytics platforms (PowerBI or similar).
• Proven ability to drive self-service analytics and a consultative analytics model.

Responsibilities

• Lead enterprise analytics and reporting strategy aligned with organizational priorities.
• Oversee reporting, dashboards, scorecards, and data products with quality and governance.
• Define metrics, semantic models, and trusted data sources across the organization.
• Expand governed self-service analytics with standards, tools, and training.
• Identify opportunities for advanced analytics, forecasting, and AI-enabled insights.
• Lead and develop a high-performing analytics and BI team.

Skills

Analytics leadership

Business partnering

Communication

Stakeholder management

Team leadership

Data-driven decision-making

Education

Bachelor’s degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Healthcare Administration, Finance, Statistics, or related field

Master’s degree in Analytics, Business Administration, Healthcare Administration, Information Systems, Statistics, Data Science, or related field

Tools

PowerBI

SQL Server

Azure Data Factory

Microsoft Fabric

Job description

Company: Compassus About Compassus Compassus provides a continuum of integrated home-based services, including home health, hospice, home infusion, palliative, and personal care. Over 10,500 teammates and more than 300 access points nationwide provide high-quality care and manage patients’ advanced illnesses in partnership with health systems and long-term care partners. The Compassus Care for Who I Am culture reflects its unique care delivery model, which focuses on each person as an individual as well as a patient, to improve their quality of life in a meaningful way. Learn more at compassus.com.

About the Opportunity

The Senior Director, Analytics and Reporting Services is responsible for leading the enterprise analytics, business intelligence, and reporting services function for Compassus. This role provides strategic and operational leadership for the teams, platforms, processes, and services that enable the organization to translate data into actionable insight, improve decision-making, and better support clinical, operational, financial, and strategic performance. This position requires a strong analytics mindset, deep business acumen, and the ability to partner effectively across clinical operations, finance, revenue cycle, growth, quality, compliance, human resources, and technology. The Senior Director will ensure that Compassus has trusted analytics capabilities, well-governed reporting, scalable data products, and practical insights that support the broader information needs of the business. This role is not simply responsible for producing reports. It is accountable for building and maturing a high-performing analytics and reporting service model that helps the business answer important questions, identify trends, understand performance drivers, monitor outcomes, and act on opportunities. The Senior Director will play a key role in advancing Compassus from traditional report fulfillment toward consultative analytics, governed self-service, and insight-driven decision-making.

Key Responsibilities

Analytics Strategy and Business Partnership

Lead the development and execution of the enterprise analytics and reporting services strategy aligned with organizational priorities. Work closely with business leaders to understand priorities, clarify business problems, and define key performance questions. Ensure analytics efforts are focused on meaningful business outcomes and measurable impact. Serve as a consultative partner to senior leaders and operational teams, helping them interpret data and make informed decisions. Translate data into insight by helping stakeholders understand what the data means, why it matters, and what actions to consider. Promote a culture of data-driven decision-making across all functions, including clinical operations, hospice, home health, palliative care, revenue cycle, finance, growth, compliance, and workforce management.

Reporting and Business Intelligence Services

Oversee the enterprise reporting and business intelligence function, including reports, dashboards, scorecards, and data products. Ensure reporting deliverables are accurate, reliable, timely, and aligned with business needs. Establish standards for dashboard design, metric presentation, report development, testing, deployment, and ongoing support. Improve the quality, consistency, and usability of reporting services across the organization. Reduce duplicative reporting, retire low‑value reports, and strengthen governance and standardization. Ensure reporting is supported by trusted data sources and consistent business definitions. Establish and manage an effective intake, prioritization, and delivery model for analytics requests. Partner with business and technology leaders to prioritize work based on value and urgency and communicate delivery expectations.

Data Products, Metrics, and Governance

Define and maintain trusted enterprise metrics, common business definitions, and governed semantic models. Promote standardized reporting practices to ensure consistency and reliability across the organization. Partner with Data Engineering, Technology, Compliance, Information Security, and business data owners to improve data quality, access, and usability. Support development of scalable, reusable data products and governed datasets for enterprise use. Ensure analytics solutions are sustainable, secure, and designed for long-term value. Promote data stewardship practices, including documentation, ownership, and validation. Align stakeholders around key metrics and reduce confusion from inconsistent reporting logic or conflicting data sources.

Self‑Service Analytics Enablement

Expand governed self‑service analytics capabilities across Compassus. Develop standards, tools, training, documentation, and support models to enable effective data access and use. Define the balance between centralized analytics development and self‑service capabilities. Ensure self‑service analytics is supported by appropriate governance, security, and standardized definitions. Enable the business to move faster without compromising trust or data integrity. Improve analytics literacy by promoting effective use of dashboards, metrics, trends, and performance tools.

Advanced Analytics and Innovation

Identify opportunities to apply advanced analytics, including forecasting, trend analysis, predictive modeling, and AI‑enabled insights. Support the transition from historical reporting to forward‑looking, proactive analytics. Modernize analytics delivery and improve reporting efficiency. Automate manual processes where appropriate. Evaluate and leverage emerging analytics platforms and technologies responsibly. Partner with Technology and business leaders to ensure solutions are practical, compliant, secure, and aligned with enterprise priorities.

Team Leadership and Talent Development

Lead, develop, and mentor a team of analytics, reporting, and business intelligence professionals. Set clear expectations, manage performance, and build team capabilities. Foster a culture of accountability, curiosity, service, quality, and continuous improvement. Guide the team toward a more consultative analytics model. Strengthen team capabilities in analytical thinking, business acumen, communication, and insight delivery. Balance responsiveness to business needs with maintaining trusted data and scalable, sustainable solutions.

Compliance, Security, and Risk Management

Ensure analytics and reporting services align with Compassus policies, data security requirements, and privacy standards. Maintain compliance with healthcare regulatory obligations, including proper handling of sensitive and protected health information. Ensure appropriate role‑based access, data sharing controls, and reporting governance. Partner with Information Security, Compliance, and Technology teams to secure analytics platforms, reports, datasets, and dashboards.

Functional Leadership and Service Delivery

Lead the enterprise Analytics and Reporting Services function, including strategy, operating model, service delivery, and team performance. Drive the transition from report fulfillment to consultative analytics and insight‑driven decision support. Establish and manage intake, prioritization, demand management, and stakeholder communication processes. Oversee the design, development, deployment, and support of analytics and reporting solutions. Partner with business leaders to translate needs into meaningful analytics, dashboards, and data products. Collaborate with Data Engineering and Technology teams to ensure data pipelines, platforms, and models meet business needs. Ensure analytics solutions are accurate, secure, compliant, supportable, and user‑friendly. Develop and track performance measures for the function, including delivery timelines, adoption, stakeholder satisfaction, report rationalization, self‑service maturity, and business value delivered.

Work Environment and Job Requirements

Required Qualifications

• Bachelor’s degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Healthcare Administration, Finance, Statistics, or a related field
• 10+ years of progressive experience in analytics, business intelligence, reporting, data services, or related technology leadership roles
• Experience leading analytics, business intelligence, or data services teams
• Strong analytical skills with the ability to interpret complex data, identify trends, and develop actionable insights
• Demonstrated ability to partner with senior leaders to define priorities and deliver high‑value analytics solutions
• Experience with enterprise analytics and reporting platforms (e.g., PowerBI or similar tools)
• Strong understanding of data governance, data quality, metric standardization, and reporting best practices
• Experience building or maturing self‑service analytics capabilities
• Excellent communication, storytelling, and stakeholder management skills, with the ability to translate complex concepts into clear business language
• Proven ability to lead teams through change, manage competing priorities, and deliver results in a fast‑paced environment

Preferred Qualifications

• Master’s degree in Analytics, Business Administration, Healthcare Administration, Information Systems, Statistics, Data Science, or a related field
• Experience in healthcare or post‑acute care (hospice, home health, palliative care, or revenue cycle)
• Experience with Microsoft data and analytics platforms (e.g., PowerBI, SQL Server, Azure Data Factory, Microsoft Fabric)
• Experience with enterprise data environments (data warehouses, lakehouses, semantic layers, governed datasets, data catalogs)
• Experience applying analytics to areas such as clinical operations, revenue cycle, finance, growth, workforce planning, or compliance
• Familiarity with HIPAA and healthcare data privacy requirements
• Experience with advanced analytics, forecasting, predictive modeling, AI‑enabled analytics, or automation
• Experience leading analytics transformation initiatives, including reporting rationalization, dashboard standardization, or self‑service enablement

What We Offer

We offer a highly competitive compensation package with an attractive base salary, short- and long-term incentive programs, and competitive benefits. We are committed to building a diverse, inclusive, and equitable workplace where every team member feels valued and empowered to contribute their best. We welcome candidates of all backgrounds, identities, and experiences, believing that our differences make us stronger. Together, we’re shaping the future of healthcare with compassion, integrity, and opportunity for all.

• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well‑being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Compassus provides a continuum of integrated home-based services including home health, home infusion, palliative and hospice care. Thousands of teammates and hundreds of access points nationwide provide high-quality care and manage patients’ advanced illnesses in partnership with health systems and long-term care partners. The Compassus Care for who I am culture reflects its unique care delivery model, which focuses on each person as an individual as well as a patient, to improve their quality of life in a meaningful way. Learn more at compassus.com or follow @Compassus on Facebook, LinkedIn, Instagram or Twitter.