Senior Director, Quality

SupportFinity™; California (MO); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid maternity leave

Paid paternity leave

Performance-based bonus

Job summary

SupportFinity™ in California is seeking a Senior Director of Quality to lead global quality management for product safety and compliance. You will enhance quality systems while collaborating with cross-functional teams to ensure quality across the product lifecycle.

The ideal candidate will possess over 15 years of quality leadership experience in cosmetics, alongside technical expertise in regulatory compliance and supplier management. The position offers competitive compensation and opportunities for personal and professional growth.

Qualifications

• Deep knowledge of cosmetic quality systems and global regulatory requirements.
• Strong experience with contract manufacturing and global supplier networks.
• Proven track record managing product quality at scale.

Responsibilities

• Develop and execute global quality vision and strategy.
• Oversee product quality throughout development and commercialization.
• Collaborate with Regulatory Affairs to ensure compliance with regulations.

Skills

Quality leadership

Regulatory compliance

Cross-functional collaboration

Strategic thinking

Data-driven approach

Education

15+ years in quality leadership within cosmetics

Director or senior director level experience

Job description

About Us

Morphe is a dynamic beauty brand thriving at the intersection of beauty and social media innovation. We empower self-expression through high-quality, accessible products and inspire creativity and inclusivity within the beauty community.

Job Summary

The Senior Director of Quality is a strategic and hands‑on leader responsible for establishing, scaling, and continuously improving Morphe’s global Quality Management System. This role ensures that all products meet the highest standards of quality, safety, regulatory compliance, and performance across the entire product lifecycle—from concept and development through manufacturing, distribution, and post‑market surveillance.

The Senior Director of Quality will partner closely with Product Development, Supply Chain, Regulatory, Operations, and Commercial teams to enable speed‑to‑market while protecting the consumer and the brand.

Key Responsibilities

Quality Strategy & Leadership

• Develop and execute Morphe’s global quality vision and long‑term quality strategy aligned with business growth and brand values.
• Build, mentor, and lead a high‑performing Quality organization across internal teams and external manufacturing partners.
• Serve as a trusted advisor to executive leadership on quality, risk, and compliance matters.

Quality Systems & Governance

• Own and continuously improve the Quality Management System (QMS), including SOPs, change control, deviation management, CAPAs, complaints, and audits.
• Establish KPIs and dashboards to measure quality performance, supplier quality, and consumer impact.
• Ensure readiness for regulatory inspections and third‑party audits.

Product Quality & Safety

• Oversee product quality throughout development, scale‑up, and commercialization, of innovation ensuring adherence to specifications and claims.
• Lead quality risk assessments, stability programs, and post‑market surveillance, including consumer complaints and adverse event reporting.
• Drive root cause analysis and corrective actions for quality issues and recalls, if needed.
• Own supplier qualification, onboarding, and ongoing performance management for global contract manufacturers and vendors.
• Lead supplier audits and quality agreements to ensure compliance with Morphe standards and global regulations.
• Partner with Supply Chain to ensure consistent quality across regions and rapid resolution of manufacturing issues.

Regulatory & Compliance Partnership

• Collaborate closely with Regulatory Affairs to ensure compliance with U.S. FDA, EU, UK, Canada, and other global cosmetic regulations.
• Stay ahead of evolving global quality and safety standards, proactively adapting processes as needed.
• Ensure alignment between quality, regulatory, and brand claims.

Cross‑Functional Collaboration

• Partner with Product Development and Innovation to enable fast, compliant launches without compromising quality.
• Support Commercial, Marketing, and Customer Experience teams with quality insights and issue resolution.
• Represent Quality in executive forums and cross‑functional decision‑making.

Qualifications

Education & Experience

• 15+ years of progressive quality leadership experience within cosmetics, beauty, personal care, or consumer packaged goods.
• Prior experience at the director or senior director level in a high‑growth, brand‑driven environment.

Technical Expertise

• Deep knowledge of cosmetic quality systems, GMPs, and global regulatory requirements.
• Strong experience with contract manufacturing and global supplier networks.
• Proven track record managing product quality at scale and across multiple regions.

Leadership & Skills

• Strategic thinker with the ability to balance speed, innovation, and risk.
• Strong executive presence with the ability to influence across functions and levels.
• Data‑driven, detail‑oriented, and solutions‑focused.
• Comfortable operating in a fast‑paced, entrepreneurial environment.

What We Offer

• The opportunity to lead and shape a vibrant brand in a fast‑growing industry.
• A flexible and dynamic work environment.
• Competitive compensation package including a performance‑based bonus.
• Opportunities for personal and professional growth.

Travel Requirements

Yes

Physical Requirements

Must be able to perform essential functions (with or without accommodation) without posing a "direct threat" to the health and safety to self or others.

Additional Information

• FORMA Brands takes a market‑based approach to pay, and amounts will vary depending on your geographic location. The salary range reflected here is for positions based in the San Francisco Bay Area. The successful candidate’s starting pay will be determined based on job‑related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future without notice.
• Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Paid paternity leave