Senior Director, QA

PayScale, Inc.; United States; Remote; USD 200,000 - 301,000; Full time

Job summary

An established industry player is seeking a Sr. Director of QA to define and implement a comprehensive quality strategy. This pivotal role involves leading a distributed QA Engineering team, ensuring best practices are integrated into agile processes, and driving improvements through data-driven metrics. The ideal candidate will possess a strong background in QA leadership, with a focus on automation and performance testing. Join a dynamic organization that values innovation and offers a flexible remote-first work environment, empowering you to make impactful contributions while fostering a culture of collaboration and continuous improvement.

Benefits

Flex Paid Time Off

401(k) with company match

Comprehensive health benefits

Unlimited infertility coverage

Annual remote work stipend

Paid parental leave

Employee Resource Groups

Company sponsored volunteer hours

Qualifications

• 10+ years experience in strategic QA leadership role.
• Experience building and managing QA teams, both functional and automated.
• Ability to communicate effectively with technical and non-technical audiences.

Responsibilities

• Define and maintain a long-term QA strategy and roadmap.
• Manage resources related to QA including functional QA and automation.
• Align stakeholders on priorities and investment in QA initiatives.

Skills

Strategic QA Leadership

QA Automation

Performance Testing

Data Quality Testing

Agile Processes

Communication Skills

Analytical Skills

Problem Solving

Education

MS/BS Degree in Computer Science

Job description

The Sr. Director, QA is responsiblefor driving the overall quality strategy from functional, to automation, and beyond (e.g. performance testing, data quality testing, etc.). This individual should also have the ability to connect the dots from strategic thinking and planning through to on the ground execution, coordinating across R&D to ensure that outcomes are measured, governed, and associated process and QA infrastructure continues to improve.

In this role you will work closely with a talented group of function and automation QA engineers, engineering managers, product managers, and several engineers to continuously identify opportunities for improvement and implement your strategic vision for quality at Payscale. We are a data driven organization that highly values meaningful metrics and KPIs as a means to understand impact and measure progress. We also believe in providing a lot of autonomy and transparency to our teams, but rely on said data driven, objective governance to keep us accountable and on track.

In this role you’ll have direct management over a large, distributed QA Engineering team, who will subsequently have dotted line relationships into the engineering managers for the teams where they are doing their day-to-day work. A big part of your job as the Sr. Director of QA will be to ensure we have the right strategy in place AND that it translates into tactical, governed best practices for your QA Engineering team to be implemented in the scrum teams they’re working in.

Duties and responsibilities:

• Define and maintain a long-term QA strategy and associated roadmap that aligns with business objectives and vision.
• Manage and direct all resources related to QA including but not limited to functional QA, QA automation, performance testing, and data quality testing.
• Align stakeholders on priorities and relative investment in QA initiatives.
• Work with the Engineering team to define and implement necessary metrics/KPIs and associated governance.
• Manage the process for how functional testing is integrated into the SDLC, ensuring enough flexibility to remain agile while also having enough structure to enable uniform governance.
• Assist in the management of product releases to ensure consistent UAT and post-release quality governance.
• Stay informed on Payscale'sstrategic roadmap as a means to understand what areas would likely require more complex QA approaches or present a liability.
• Work with vendors and partners to identify economies of scale and ways we can enhance our quality posture at scale.
• Work with program management and product operations to ensure smooth QA operational execution across R&D, leveraging automation where possible to enable QA process scalability.
• Other duties as may be assigned by the Company from time to time.

Qualifications, Abilities, and Skills Required:

Education:

• A MS/BS Degree in Computer Science, Engineering, Mathematics, or a related field is highly desired

Experience:

• 10+ years’ experience in a strategic QA leadership role
• Experience building and managing QA teams, both functional and automated
• Experience with Agile and/or Lean processes

Key Competencies and Skills:

• Ability to communicate effectively with both technical and non-technical audiences
• An understanding of technology used in full stack web development.
• Detail-oriented personality complimented by strong analytical skills.
• Above excellent interpersonal and communication skills – both written and verbal
• Experience managing and/or leading a team
• Ability to problem solve and present solutions
• Excellent organizational and planning skills
• Demonstrated effectiveness working across multiple R&D units to achieve results
• Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business organization
• Proven track record of managing all aspects of a quality throughout the SDLC
• Solid technical background with an understanding of software development and web technologies
• Skilled at working effectively with cross-functional teams with a wide range of skills and objectives
• Exceptional written and verbal communication skills must be able to build trust as well as internal and external relationships
• A goal-driven and detail-oriented approach to product management
• A passion for innovation and a mind for creative problem-solving
• A sense of pride and ownership for everything under your management
• Focus on rapid and continuous improvement with an emphasis on quality and scalability.

Compensation

In the spirit of pay transparency, we are excited to share the base salary range for this position is $200,200- $300,200, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).

Company Description

Payscale gives employers and employees confidence to know the what and why behind pay. With our leading data, technology, and experience we make it easier for you to connect compensation to goals.

As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering more than 50 percent of the Fortune 500 in 198 countries, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Angel City Football Club, Target, United Healthcare, Gainsight, eBay, and The Washington Post to make fair and appropriate pay decisions. To learn more, visit www.payscale.com

Location

Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person for the moments that matter.

In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices. Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs.

If you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements:

• High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal.
• Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc.

When it matters (usually no more than a few times a year) we take the time to gather for in-person events.

Payscale has employees across the US, Canada, and the UK, however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.

Benefits and Perks

All around awesome culture where together we strive to live our 5 values:

• Respect every individual, work as a team
• Be Customer first, customer centric
• Have a Bias towards action
• Commit to excellence (we give our best everyday)
• Make Data driven decisions

An open and inclusive environment where you’ll learn and grow through programs and resources like:

• Monthly company All Hands meetings
• Regular opportunities for executive leadership exposure through things like AMAs
• Access to continued learning & development opportunities
• Our commitment to a continuous feedback culture which allows us to drive performance and career growth
• A growing network of Employee Resource Groups
• Company sponsored volunteer hours
• And more!

Our more standard benefits

• Flex Paid Time Off, giving you flexibility to rest, relax and recharge away from work
• 14 Paid Company Holidays, including 2 floating holidays (you choose!)
• A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale
• Unlimited infertility coverage benefits through our medical plans
• Additional supplemental health benefits offered to you and your family
• 401(k) retirement program with a fully vested immediate company match
• 16 weeks of paid parental leave for birthing or non-birthing parents
• Health Savings Account (HSA) options and company contribution each pay period
• Flexible Spending Account (FSA) options for pre-tax employee allocations
• Annual remote work stipend to be used on wellness or home office equipment

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Equal Opportunity Employer:

We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.

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