Senior Director, Public Affairs - Nevada

Kaiser Permanente; Reno (NV); On-site; USD 180,000 - 260,000; Full time

Job summary

Kaiser Permanente in Reno, NV seeks a Senior Director of Public Affairs to lead regional strategy, public relations, and community engagement across complex markets. This role oversees communications, media responses, and budget presentations to CHIC, collaborating with regional teams to manage crises and major issues.

The position requires a decade in public affairs, strong leadership, and experience managing budgets and large teams.

Qualifications

• Minimum ten (10) years experience in public affairs or public relations, or directly related field.
• Minimum four (4) years supervisory experience.
• Minimum four (4) years experience managing operational or project budgets.
• Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

Responsibilities

• Models and drives continuous learning and maintains a highly skilled workforce through cross-functional resource planning and talent development.
• Oversees operations of multiple units by analyzing resources, costs, forecasts and aligning with business plans.
• Manages vendor relationships and ensures communications align with KP standards and KP brand.
• Directs strategic communication plans with stakeholders to identify objectives, KPIs, and requirements.
• Oversees implementation of communications efforts, monitoring effectiveness and adjusting as needed.
• Directs development of complex content for KP communications programs and projects, ensuring brand consistency.
• Directs complex projects by managing stakeholder contacts, teams, schedules, resources, and budgets.

Education

Bachelor's degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field

Job description

Job Summary:

In addition to the responsibilities listed below, this senior director level position is also responsible for overseeing larger, complex, and/or evolving markets; establishing public affairs strategy regionally; building and maintaining relationships with local, state, and federal leaders, as well as politicians, staff members, government agencies, and business and community organizations; overseeing public affairs communications efforts internally and externally; and directing community/marketing events and programs.

This role is also responsible for partnering with Regional Communications on responses to local, national, and potentially international media outlets; partnering with Regional External Affairs in reponse to community organizations; delivering responses to major issues and crises, including social media reviews and press releases; and approving and presenting community relations budgets to the Community Health Investment Committee (CHIC).

Essential Responsibilities:

• Models and drives continuous learning and maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and grooming high potentials for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance and leadership when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs.
• Oversees the operation of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; engaging strategic, cross-functional business units to champion and drive support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; anticipating and removing obstacles that impact performance; addressing performance gaps and implementing contingency plans accordingly; ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies; serving as a subject-matter expert and trusted source to executive leadership; and providing influence and consultation in the development of the larger organizational or business strategy.
• Oversees complex communication activities by ensuring team members provide support to internal and/or external stakeholders; managing and maintaining vendor relationships; reviewing and approving communication activities; defining and communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.
• Directs and oversees the development of strategic communication plans by directing consultation with key clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; analyzing, reviewing, and synthesizing data and information; ensuring input and resources are obtained to fulfill communication plan objectives; ensuring plans are aligned with the organizational strategy; directing project scope and schedules; creating and managing budgets and resources; identifying and leveraging appropriate audiences and channels; influencing key stakeholders and leadership on strategic direction; and ensuring strategic support on a variety of organizational initiatives.
• Oversees the implementation of communication efforts by consulting with stakeholders or vendors on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; ensuring communication plans are implemented on time, on budget, and within agreed upon specifications; and resolving critical issues on a 24 hour/on-call basis as needed during the implementation process.
• Directs and oversees communications across multiple business functions by creating, reviewing, revising, and approving complex content for KP communications programs and projects; overseeing the production of communications materials; ensuring final communications align with KP communication plans; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.
• Directs complex projects or project components by identifying and managing stakeholder contacts; assembling teams based on project needs and team member strengths; developing, analyzing, and managing project plans; negotiating and managing project schedules and resource forecasts; and overseeing project financials and deliverables.

Minimum Qualifications:

• Minimum ten (10) years experience in public affairs or public relations, or directly related field.
• Minimum four (4) years supervisory experience.
• Minimum four (4) years experience managing operational or project budgets.
• Bachelors degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field and Minimum twelve (12) years experience in communications, writing, marketing, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

Additional Requirements:

• N/A

Preferred Qualifications:

• Three (3) years experience in planning and execution of community events.
• Four (4) years experience in evaluating the success of community events.