Senior Director Product, Onboarding, Compliance & Risk

Circle; San Francisco (CA); On-site; USD 265,000 - 333,000; Full time

Job summary

Circle (NYSE: CRCL) is leading the internet financial platform space, building a global economy through digital assets and programmable blockchain. This role leads the strategy and execution for Circle's onboarding, compliance, and risk platform, owning the end-to-end product vision and building a team to deliver it.

You will set and own multi-year strategy balancing internal stakeholders with external customers, ensuring regulatory soundness, scalability, and commercial viability across the

Qualifications

• Extensive product leadership in compliance, risk, identity, onboarding, or trust & safety within fintech/payments/financial infrastructure.
• Experience delivering both internal platform infrastructure and externally facing, productized capabilities.
• Ability to balance regulatory needs with business and customer goals.

Responsibilities

• Define the multi-year vision and roadmap for onboarding, KYC/KYB, compliance and risk across Circle's platform.
• Build and lead a high-performing product team with clear priorities and operating rhythm.
• Translate regulatory obligations into scalable, automated product capabilities for internal use and external partners.
• Productize internal compliance and risk infrastructure into reliable platform services and APIs.
• Drive metrics, SLAs, and controls for onboarding conversion, risk coverage, and review throughput.

Skills

Product leadership

Compliance

Risk management

Identity onboarding

Trust & safety

Job description

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

What You’ll Be Part Of

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

The Role

Lead the strategy and execution for Circle's onboarding, compliance, and risk platform — the system of record that powers how customers are verified, monitored, and managed for risk across Circle's products, and that Circle exposes as a platform capability to external partners. You will own the end-to-end product vision for a domain that is both mission‑critical internal infrastructure and a differentiated, externally facing offering, and you will build and lead the team that delivers it.

Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

What You’ll Be Responsible For

You will set and own the multi-year product strategy for Circle's onboarding, compliance, and risk platform, balancing the needs of internal stakeholders (Compliance, Legal, Risk, Operations) with the requirements of external customers who consume these capabilities as a product. You will be accountable for the platform's regulatory soundness, operational scalability, and commercial viability, and for building, mentoring, and leading a team of product managers across the domain. This is a senior leadership role that sets direction for a portfolio, influences company‑level roadmap and investment decisions, and represents the domain to executives, regulators, auditors, and enterprise partners.

What You’ll Work On

• Define and own the vision, strategy, and multi-year roadmap for the onboarding, KYC/KYB, compliance, and risk platform, spanning both internal tooling and externally exposed platform capabilities
• Build and lead a high-performing product team, setting priorities, coaching PMs, and establishing the operating rhythm for the domain
• Partner deeply with Compliance, Legal, Risk, Financial Crimes, and Operations to translate regulatory obligations (KYC/KYB, AML/CFT, sanctions, transaction monitoring) into scalable, automated product capabilities
• Productize internal compliance and risk infrastructure into reliable, well-documented, externally facing platform services and APIs for partners
• Drive the strategy for case management, risk scoring, entity screening, and monitoring systems, including how AI and automation reduce manual review and improve decision quality
• Establish the metrics, SLAs, and controls that govern onboarding conversion, false-positive rates, review throughput, and risk coverage
• Represent the platform to executive leadership, regulators, auditors, and enterprise customers, and align cross‑functional stakeholders around trade‑offs
• Partner with Engineering and Data to ensure the platform scales securely across new products, jurisdictions, and customer segments

What You’ll Bring To Circle

• Extensive product leadership experience, including building and leading product teams, in compliance, risk, identity, onboarding, or trust & safety domains at a fintech, payments, banking, or financial infrastructure company
• Deep, working understanding of the regulatory landscape — KYC/KYB, AML/CFT, sanctions/OWL screening, transaction monitoring, and the operational workflows that support them
• Proven ability to deliver both internal platform infrastructure and externally facing, productized platform capabilities
• Track record of setting strategy for a portfolio and driving execution from vision through measurable outcomes across multiple teams
• Strong ability to lead through influence across technical, commercial, and regulatory stakeholders, up to and including the executive level
• Strategic and analytical mindset, using data to prioritize investment and quantify risk and impact
• Clear, concise executive communication and the judgment to navigate high‑stakes, ambiguous decisions

Preferred Requirements

• Experience in crypto, stablecoins, digital assets, or regulated financial infrastructure
• Exposure to AI/automation applied to compliance, risk decisioning, or case management
• Experience operating a platform used by external enterprise partners and developers
• Familiarity operating across multiple regulatory jurisdictions

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $265,000 - $332,500

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out to [e-mail] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.