Senior Director, Product Management, Agentic Platform

ZoomInfo Technologies LLC; United States; Remote; USD 193,000 - 303,000; Full time

Job summary

ZoomInfo is seeking a Senior Director of Product Management for the Agentic Platform to own the core primitives and drive a multi-year strategy that balances reliability with bold innovation.

You will lead a team of senior and principal PMs, guide product roadmaps, and partner with data science to build model-training and decisioning capabilities at scale.

This remote-friendly US-based role offers substantial compensation and the chance to shape platform surfaces, tools, and revenue opportunities.

Qualifications

• 10+ years building technical products and leading PM teams or companies.
• Hands-on experience with production agentic systems.
• Track record of taking AI/agentic product from 0→1.
• Fluency with orchestration frameworks and tool-calling patterns.
• Ability to review architecture docs and prototype in code.

Responsibilities

• Set multi-year Agentic Platform strategy and turn it into a roadmap balancing reliability and speed.
• Own core platform primitives and define abstractions for rapid agent composition.
• Lead product-side of custom model training and fine-tuning on proprietary data.
• Build the decisioning-model layer enabling agents to choose actions with data science collaboration.
• Run a structured orchestration R&D program and move winners into production.
• Identify and ship new platform capabilities unlocking new product surfaces and revenue.
• Partner with engineering to make agent infrastructure production-grade and scalable.
• Build and grow a team of senior and principal PMs, hiring for depth and ownership.

Skills

PM leadership

Agentic platforms

AI product development

Architecture review

Team building

Tools

LangGraph

CrewAI

MCP

Job description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

ZoomInfo has rebuilt itself around AI, and every agentic experience we ship runs on one shared platform — Copilot chat, agent teams, bots, GTM Studio, MarketingOS, and products that don’t exist yet. As Senior Director of Product Management for the Agentic Platform, you’ll be the right hand to our VP of Agents & Orchestration, owning the core primitives every agent depends on and the forward-looking R&D that keeps our agents ahead of what off-the-shelf models and frameworks can do. The best practices for agentic platforms are being written right now, and you’ll help write them.

What You'll Do

• You will set the multi-year Agentic Platform strategy and turn it into a roadmap that balances reliability, speed for product teams, and bets on the frontier.
• You will own core platform primitives — multi-agent orchestration, planning and execution runtimes, memory and context management, tool and MCP infrastructure, guardrails, and observability — and define the abstractions that let product teams compose new agents quickly.
• You will lead the product side of custom model training and fine-tuning on ZoomInfo's proprietary data, deciding where custom models create lasting advantage versus frontier models.
• You will build the decisioning-model layer that lets agents choose the right action, partnering with data science to turn ZoomInfo's signals into models agents invoke as first-class capabilities.
• You will run a structured orchestration R&D program that tracks emerging research and moves the winners into production.
• You will identify and ship net-new platform capabilities that unlock new product surfaces and revenue, taking ideas from whiteboard sketch to production primitive.
• You will partner with engineering to make agent infrastructure production-grade — measurable on execution at scale, latency, cost per task, security, and compliance.
• You will build and grow a team of senior and principal PMs, hiring for technical depth and ownership and developing leaders who run their own areas with the same bar you hold.

What You Bring

Must-Have:

• At least 10 years building technical products, including at least 3 years leading teams of PMs or running a company
• Deep, hands-on experience with production agentic systems — agents that plan, invoke tools, and take real actions, not just chat interfaces
• A track record of taking an AI or agentic product from 0→1, either as a founder or as the product leader who owned it end to end
• Fluency across the modern agentic stack, including orchestration frameworks (LangGraph, CrewAI, or custom), MCP and tool-calling patterns, RAG and memory architectures, and evals and observability
• Enough technical depth to review architecture docs, read agent traces, and prototype in code yourself

Preferred:

• Working knowledge of model development, including fine-tuning, post-training, evaluation design, and the economics of custom versus frontier models
• Experience building platform products where engineering and product teams are your customers
• Experience shipping decisioning, ranking, or recommendation models into production
• Experience in B2B, GTM, or data platform businesses

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Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.

$192,920 — $303,160 USD

About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

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ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.