Senior Director, Policy Communications

Roblox; San Mateo (CA); Hybrid; USD 294,030 - 350,620; Full time

Job summary

Roblox is seeking a Senior Director, Policy Communications to guide global communications on regulatory issues, policy positions, and crisis responses. You will work with the Global Communications and Corporate Affairs team to shape messaging for media, policymakers, and the Roblox community from our Washington DC or San Mateo offices.

The role requires strong relationships with tech and policy press, plus extensive experience in public affairs and crisis communication.

Qualifications

• Understanding of consumer technology/social media, online safety, policy enforcement.
• 12+ years in public affairs, policy communications and crisis comms.
• Experience with global regulations for diverse user groups.
• Track record aligning internal, external and partner comms.
• Crisis comms leadership with clear directives.
• Strong journalist/influencer relationships in tech policy.
• On-the-record spokesperson experience on complex topics.

Responsibilities

• Advise and collaborate with product, public policy, legal, international expansion, and Trust & Safety to communicate with media.
• Handle high-profile issues with calm judgment.
• Leverage media landscape to build strategic recommendations.
• Develop global positions and reactive/proactive comms plans.
• Suggest public messaging on regulatory issues and legislation impacting Roblox.
• Lead campaign strategies to educate policymakers and community.
• Create and execute crisis communications and risk mitigation plans.
• Distill complex policy concepts into clear materials for press.
• Brief spokespeople and staff for interviews; highlight Roblox efforts on trust and safety.

Skills

Consumer tech

Public affairs

Crisis communications

Media relations

Policy communications

Spokesperson

Global regulations

Job description

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Senior Director, Policy Communications

Roblox is looking for an experienced communicator to support a wide range of issues, includingleading public affairs communications. You will report to the Chief Communications Officer.

As a member of the Global Communications and Corporate Affairs team, you will guide the development and implementation of corporate positioning and crisis management on a globalscale. You will devise specific communications materials and campaigns to inform and educateour community, opinion leaders, media about the benefits of Roblox products, our companyculture/values and our approach to public policy issues of the day. You will follow the regulatoryenvironment that impacts our industry and, as appropriate, work with the policy team tocomment on or respond to legislation. You will participate in face-to-face meetings withcommentators and other opinion formers, develop print and web-based material supportingthese campaigns, and counter misinformation that might interfere with our business and abilityto serve our community.

This role will ideally be based in either our Washington DC or San Mateo, CA offices (hybrid Tues-Thurs).

You will:

• Advise and collaborate with multiple teams, including product, public policy, legal, international expansion, and Trust & Safety to help communicate with media and journalists.
• Handle high-profile and urgent issues while remaining calm and demonstrating good judgment.
• Use your deep understanding of the media landscape and media relationships to build relationships and strategic recommendations that help drive and support our goals.
• Develop global positions on key issues and the strategy for reactive and proactive communications plans.
• Provide recommendations and propose public messaging to comment on industry regulatory issues and legislation that could affect Roblox.
• Develop campaign strategies to educate policy makers and the Roblox community on key issues, in partnership with the policy team.
• Successfully create and execute crisis communications and risk mitigation plans
• Partner with the Roblox Policy teams to distill complex concepts into coherent and easy to understand communications material, including regular outreach to press around policy updates.
• Draft press releases, blogs, FAQs, and key messages.
• Brief spokespeople and staff interviews. Identify and proactively present stories to highlight Roblox’s decisions and efforts around trust, safety and civility.

You have:

• A good understanding of consumer technology/social media, online safety, content enforcement, privacy policies
• 12+ years of experience in public affairs, policy communications and crisis communications
• Experience with global regulations and policies for diverse age ranges of users and creators
• A track record developing and implementing corporate communications plans aligning internal, external, and partner communications
• Proven performance managing communications in crisis and sensitive situations, including creating clear directives and follow up
• Strong relationships with key journalists and influencers in tech, policy, and business press
• Experience as on the record spokesperson and communicator on complex topics, including policy or legal topics

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.

Annual Salary Range

$294,030—$350,620 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.