Senior Director, Platform Prioritization & Delivery

Mission Lane LLC; Richmond (VA); On-site; USD 150,000 - 210,000; Full time

Job summary

Mission Lane LLC is seeking a Senior Director to own cross-functional prioritization and delivery across the organization, reporting to the SVP, Product, Platform, & Delivery. You will build a credible framework to decide what ships first when multiple domains move at different speeds and risks.

You'll lead a team of four Delivery Managers, own the prioritization tracker, run weekly prioritization meetings, and establish company-wide delivery standards, frameworks, and tooling that teams

Qualifications

• Proven track record driving improved speed to impact across an organization.
• Experience leading a team focused on organizational effectiveness (Delivery Managers/Program Managers).
• Experience in a regulated, technical environment with autonomy.
• Experience owning portfolio intake, prioritization, and execution tracking at meaningful scale.

Responsibilities

• Lead a team of four Delivery Managers, each embedded in a different focus area (Collections, Data & AI/Model Process, Portfolio Management, and Acquisitions), including coaching, growth, and workload balance.
• Own the prioritization tracker as Mission Lane's single source of truth for what's in flight, at what stage, and why, with accuracy trusted by leaders.
• Run weekly prioritization meetings, MBRs, and QBRs with rigor that stands up to executive scrutiny.
• Establish company-wide delivery standards, frameworks, and tooling that initiative teams actually adopt in day-to-day work.
• Foster cross-functional alignment across Product, Engineering, Data Science, Credit, Marketing, Finance, and Legal/Compliance to clear blockers and trade-offs.
• Lead post-initiative retrospectives that drive concrete changes for future initiatives.

Skills

Delivery leadership

Cross-functional collaboration

Portfolio management

Prioritization framework design

Job description

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?

We're looking for a Senior Director to own cross-functional prioritization and delivery across Mission Lane, reporting to the SVP, Product, Platform, & Delivery

The impact you'll make:

Every initiative Mission Lane ships – a better payment plan, a faster credit decision, a clearer way to see progress -- moves a customer forward. None of it ships in a vacuum. It depends on the right team picking it up at the right time, with the capacity to see it through, without adversely affecting another initiative.

The system that sorts through those prioritization decisions is yours to run. You’ll manage the framework and facilitate the discussions that decide what goes first when domains are moving at different speeds and carrying different risks. You'll often be bringing a room full of different perspectives to a shared answer.

This function is new at Mission Lane, and the framework for it is only partly in place. You're the one who fills in what's missing and runs it day to day, building the credibility that earns trust and adherence.

What you'll own:

• A team of four Delivery Managers, each embedded in a different focus area (Collections, Data & AI/Model Process, Portfolio Management, and Acquisitions), including their coaching, growth, and workload balance
• The prioritization tracker as Mission Lane's single source of truth for what's in flight, at what stage, and why, kept accurate enough that leaders trust it without double-checking
• Weekly prioritization meetings, MBRs, and QBRs, run with enough rigor to hold up under executive scrutiny
• Company-wide delivery standards, frameworks, and tooling that initiative teams actually adopt in their day-to-day work
• Cross-functional alignment across Product, Engineering, Data Science, Credit, Marketing, Finance, and Legal/Compliance, clearing blockers and resolving trade-offs before they stall delivery
• Post-initiative retrospectives that produce concrete changes to how the next initiative gets planned and delivered

You'll thrive in this role if:

• You've led delivery inside an organization with genuine cross-functional complexity, spanning multiple teams and stakeholder groups.
• You've built a prioritization or delivery process yourself, and can explain the tradeoffs in it clearly enough that someone new to it can follow the logic.
• Your background is in product, program, or technical delivery leadership, with the credibility to work as a peer with engineering leads and data scientists.
• You build just enough process to protect capacity and speed, no more.
• You have direct conversations with senior stakeholders when priorities conflict, and you know how to bring a room to a decision.

Minimum qualifications:

• A proven track record of building processes and oversight to drive improved speed to impact across an organization.
• A proven track record leading and developing a team focused on organizational effectiveness which could include Delivery Managers, Program Managers, or similarly scoped delivery leaders
• Experience working in a highly regulated and technical environment, with demonstrated ability to shape functional strategy and operate with a high degree of autonomy
• Experience owning enterprise-level portfolio intake, prioritization, and execution tracking end to end, at a company operating at meaningful scale and complexity