Senior Director, Platform Infrastructure

Ladders; United States; Remote; USD 152,000 - 289,000; Full time

Benefits offered by this job

Annual bonus 25%

Job summary

Ladders is seeking a Senior Director of Platform Infrastructure to guide enterprise platform strategy, roadmap, and modernization across a global engineering organization. The role emphasizes observability, AI-enabled ops, and cost-aware investments to improve reliability and efficiency.

You will lead cloud enablement, automation, and SRE practices while partnering with business leaders to translate strategic goals into measurable technology outcomes.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 12+ years of experience in technology engineering and operations, including 5+ years in senior leadership roles.
• Proven leadership in platform engineering, observability/APM, and enterprise tooling.
• Strong expertise in cloud platforms, automation, infrastructure as code, DevOps, monitoring, and distributed systems.
• Experience with ITSM, incident and problem management, and disaster recovery.
• Demonstrated success in improving service reliability, application performance, and operational efficiency.
• Excellent strategic thinking and executive communication skills.

Responsibilities

• Define the enterprise platform strategy and multi-year roadmap aligned with business priorities.
• Translate business objectives into technology investments and measurable outcomes.
• Drive modernization and automation to enhance agility and productivity.
• Lead platform modernization and cloud enablement initiatives.
• Establish SRE practices for resilience and disaster recovery.
• Reduce technical debt and shift operations to proactive service management.
• Own the enterprise APM and observability strategy for end-to-end visibility.
• Drive enterprise tooling strategy across DevOps and automation.
• Leverage AI-enabled operations to enhance service performance and efficiency.
• Manage operating and capital budgets, including financial planning and investment prioritization.
• Drive cost optimization across technology domains.
• Establish business cases and measure value from technology investments.
• Build and lead high-performing global engineering teams.
• Partner with leadership across functions to align technology investments with enterprise priorities.

Skills

Platform engineering

Observability

Cloud platforms

Automation

DevOps

Leadership

Executive communication

Budgeting & planning

SRE practices

Education

Bachelor's degree in Computer Science or Engineering

Job description

For our client, we are seeking a Senior Director, Platform Infrastructure to join the team of a leader in the Healthcare space.

This leader will guide enterprise platform strategy and the multi-year roadmap that supports business priorities across a complex healthcare environment. The role will focus on modernizing infrastructure, strengthening reliability, and enabling scalable operations through automation, cloud enablement, and SRE practices. You will partner closely with technology and business leaders to translate strategic goals into measurable investments, improved performance, and greater operational efficiency. This is a high-impact opportunity to shape the future of platform engineering, observability, and enterprise tooling at scale.

Location: Remote

Compensation: $152,163 – $289,353 annually

Responsibilities

• Define the enterprise platform strategy and multi-year roadmap aligned with business priorities.
• Translate business objectives into technology investments and measurable outcomes.
• Drive modernization and automation to enhance agility and productivity.
• Lead platform modernization and cloud enablement initiatives.
• Establish SRE practices for resilience and disaster recovery.
• Reduce technical debt and shift operations to proactive service management.
• Own the enterprise APM and observability strategy for end-to-end visibility.
• Drive enterprise tooling strategy across DevOps and automation.
• Leverage AI-enabled operations to enhance service performance and efficiency.
• Manage operating and capital budgets, including financial planning and investment prioritization.
• Drive cost optimization across technology domains.
• Establish business cases and measure value from technology investments.
• Build and lead high-performing global engineering teams.
• Partner with leadership across functions to align technology investments with enterprise priorities.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• 12+ years of experience in technology engineering and operations, including 5+ years in senior leadership roles
• Proven leadership in platform engineering, observability/APM, and enterprise tooling
• Strong expertise in cloud platforms, automation, infrastructure as code, DevOps, monitoring, and distributed systems
• Experience with ITSM, incident and problem management, and disaster recovery
• Demonstrated success in improving service reliability, application performance, and operational efficiency
• Excellent strategic thinking and executive communication skills

Benefits

• Participation in an annual bonus plan with a target of 25%
• Opportunities for continuous learning and career exploration
• Collaborative work environment across diverse teams
• Meaningful work that impacts community health and well-being
• Competitive benefits package that supports team well-being

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.