Senior Director, Patient Support Programs - US

BioMarin Pharmaceutical Inc.; San Rafael (CA); On-site; USD 205,000 - 283,000; Full time

Job summary

An established industry player is seeking a Senior Director for US Patient Support Programs, a pivotal role within their Commercial organization. This position involves leading operations that enhance patient access and support, while collaborating with diverse teams to tackle complex challenges. The ideal candidate will bring over 15 years of experience in pharmaceutical operations and a strong understanding of the US payer landscape. This dynamic role offers an opportunity to make a significant impact on patient lives and drive commercial success in a fast-paced environment.

Qualifications

• 15+ years in pharmaceutical commercial operations supporting multiple products.
• 5+ years in Commercial Leadership roles with a focus on US Payers.

Responsibilities

• Lead US Commercial teams in Channel Operations and Patient Access/Hub Services.
• Manage US components of global Commercial services and collaborate with various teams.

Skills

Pharmaceutical Commercial Operations

Leadership

Payer Relations

Cross-Functional Team Leadership

Patient Support Services

Rare Disease Knowledge

Job description

Description

BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. BioMarin will continue to focus on advancing therapies that are the first or best of their kind.

BioMarin's Commercial organization supports our global sales and marketing efforts around the world. Our global sales force continues to solidify the company's commercial presence in three operating regions: the United States, EUCAN (Europe, Canada, Australia and New Zealand), and Intercontinental (ICON). Join our team and make a meaningful impact on patients' lives.

Summary

The Senior Director, US Patient Support Programs is a key leadership role within BioMarin's US Commercial organization. This role manages the Patient Access Services/Hub operations and Channel Operations, collaborating with various internal stakeholders including sales, clinical support, marketing, compliance, legal, pharmacovigilance, and others. The role requires managing diverse expectations and resolving complex issues across multiple functions.

This position reports to the VP, US Value & Access and involves collaboration with leadership from Marketing/Brand, Sales, Managed Markets, Specialty Operations, Distribution, Compliance/Legal, Business Intelligence/Analytics, and Pharmacovigilance. The role is also part of the US Value & Access Leadership team.

Responsibilities

• Lead BioMarin's US Commercial teams in Channel Operations and Patient Access/Hub Services.
• Engage with external organizations including patient access services, specialty pharmacies, wholesalers, and clinics regarding reimbursement issues.
• Manage US components of global Commercial services such as Commercial Systems, Customer Management, and Marketing Support Services.
• Collaborate effectively with US teams in Strategy, Managed Markets, Reimbursement, Sales, Clinical Support, Marketing, and IT.
• Provide leadership, counsel, and partnership to the US Commercial management team.
• Offer expert insights to support effective decision-making impacting US Commercial performance.

Requirements

• 15+ years in pharmaceutical commercial operations supporting multiple products.
• 5+ years in Commercial Leadership roles.
• 5+ years of experience with US Payers, Specialty Pharmacies, or Patient Support services.
• Understanding of US Payer and Distribution landscape and contracting strategies.
• Proven ability to lead cross-functional teams and launch new products.
• Experience with Rare Disease products is preferred.
• Comfortable in a fast-paced environment.
• Strong collaboration, influencing skills, humility, and drive.
• Desire to work in a dynamic, high-energy environment with multiple priorities.

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristics.

The salary range for this position is $205,200 to $282,150, with actual compensation depending on experience, qualifications, and location. The role may include bonuses, stock incentives, benefits, and other compensation elements. For more information, visit: https://careers.biomarin.com/benefits.