Senior Director - Organizational Effectiveness

4500 Marathon Petroleum Company LP; Houston (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401k matching program

Paid parental leave

Educational reimbursement

Discretionary bonus

Job summary

Marathon Petroleum Company LP in Houston, TX seeks a Senior Director of Organizational Effectiveness to lead organizational design, operating model alignment, and change management across the enterprise. The role partners with senior leaders to improve agility, drive efficiency, and establish governance standards to support strategic priorities.

This leader will collaborate with HR, Talent Management, and Workforce Planning, driving workforce capability enhancements and cross-functional

Qualifications

• Bachelor's degree in Business Administration, Organizational Psychology, Human Resources, or related field.
• Advanced certification in organizational development (e.g., CODP) or equivalent experience.
• 10+ years of experience in organizational development, organizational design, HRBP roles.
• Industry experience preferred.

Responsibilities

• Lead organizational design and operating model alignment.
• Assess misalignments in skills, team structures, accountability, and decision rights.
• Map workflows, expose bottlenecks, and design process improvements.
• Partner with HRBP, Talent Management, and Workforce Planning on skill gaps.
• Establish metrics to measure friction and track improvements.

Skills

Organizational Design

Change Management

Data Analysis

Stakeholder Management

Strategic Consulting

Agility & Innovation

Education

Bachelor's degree

CODP certification

Job description

An exciting career awaits you At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Summary

The Senior Director of Organizational Effectiveness leads Marathon Petroleum's organizational design, ways of working, and change management. This role partners with senior business and HR leaders to align organizational structures, decision rights, roles, capabilities, and workflows with strategic priorities - improving organizational agility, operational efficiency, and sustained business performance. In addition, this role provides enterprise leadership for Organizational Effectiveness discipline - strengthening prioritization, sequencing, and integrated planning across initiatives. Partnering with senior leadership, the Senior Director of Organizational Effectiveness provides organizational design guidance in support of the broader strategy, establishing what must be addressed before initiatives launch or scale. This leader establishes organizational effectiveness standards and methodologies, diagnostics, and governance.

Job Location

This role is part of the Communications organization and will report to the Vice President of Culture & Communications. This position can be based in the following locations: Findlay, OH; Houston, TX; San Antonio, TX.

Key Responsibilities

• Organizational Design & Operating Model Alignment
• Lead the design and refinement of organizational structures, role configurations, and reporting relationships to reduce work friction and enhance execution speed
• Conduct organizational effectiveness assessments to identify misalignments in skills, team structures, accountability, and decision-making authority
• Build enterprise capabilities (strategic thinking, cross-functional mindset, authentic communication) required for transformation success
• Advise leaders on appropriate spans of control, organizational layers, centralization vs decentralization, and allocation of work across teams and functions
• Establish clear role design principles, including purpose, scope, responsibilities, decision authority, and interfaces with other roles - to improve clarity, reduce overlap, and align with business goals
• Work Friction Diagnosis & Mitigation
• Identify and address root causes of work friction, including trapped resources, overwhelmed teams, and rigid processes that impair workforce effectiveness
• Partner with business unit leaders to map workflows, expose bottlenecks, and design process improvements that clarify roles, streamline handoffs, and enhance collaboration
• Develop metrics and monitoring systems to measure work friction and track improvements in employee intent to stay and team responsiveness
• Recommend interventions that improve organizational responsiveness, employee capacity, and speed of execution to improve organizational effectiveness
• Skills & Workforce Planning Partnerships
• Collaborate with HR Business Partners, Talent Management team, and Workforce Planning team to assess critical skill gaps tied to business priorities and develop strategies to close them (build, hire, borrow, automate)
• Support team structure reviews to evaluate centralization vs. decentralization of decision rights, spans of control, and collaboration networks
• Identify and reduce silos through cross-functional alignment and resource optimization
• Stakeholder Engagement & Change Leadership
• Strategic leader for enterprise change management support and value chain drills
• Lead change initiatives that shift organizational culture toward agility, disciplined prioritization, effective collaboration, and appropriate employee autonomy
• Metrics & Continuous Improvement
• Establish measurable outcomes for organizational effectiveness initiatives and monitor progress against intended business results - such as reductions in work friction, speed of strategy execution, and workforce efficiency gains
• Use data-driven approaches to inform ongoing design adjustments and demonstrate ROI of organizational effectiveness initiatives

Education & Experience

• Bachelor's degree in Business Administration, Organizational Psychology, Human Resources, or related field
• Advanced certification in organizational development (e.g., Certified Organization Development Professional - CODP) or equivalent experience
• 10+ years of experience in organizational development, organizational design, HR business partnership roles
• Industry experience preferred

Skills

• Strategic Business Acumen; experience in energy, utilities, or capital-intensive industries. With ability to gain deep understanding of Marathon Petroleum's business strategy, financial environment, and industry dynamics (energy markets, regulatory landscape, operational constraints) Ability to translate business shifts—such as energy transition priorities, operational efficiency targets, or cost pressures—into workforce and organizational design strategies
• Organizational Design & Change Management Expertise: Demonstrated expertise in workflow mapping, process analysis, and organizational restructuring initiatives Proficiency in change management frameworks and ability to lead complex transformations with stakeholder buy-in
• Data Judgment & Analysis: Strong capability to analyze, interpret, and communicate workforce and business data to inform decisions Proficiency in using data to surface hidden friction points, diagnose root causes, and measure effectiveness of interventions Ability to translate complex data into actionable, executive-ready insights
• Relationship Management & Influence: Exceptional ability to build trust and navigate competing priorities across business units, functions, and leadership levels Proven track record of influencing without direct authority; strong negotiation and stakeholder management skills Experience convening diverse teams to collaborate on complex, cross-functional challenges
• Strategic Consulting & Problem Solving: Ability to conduct diagnostic assessments, synthesize findings, and co-create solutions with business leaders Expertise in consultative problem-solving, risk management, and project management Comfort with ambiguity and ability to pilot interventions, learn, and scale successes
• Agility & Innovation: Growth mindset and comfort leading through volatility; ability to adapt approaches and iterate based on feedback and results Capacity to foster innovation and experimentation within structured governance

Benefits

• Access to health insurance
• Vision insurance
• Dental insurance
• Paid time off
• 401k matching program
• Paid parental leave
• Educational reimbursement
• Discretionary company-sponsored annual bonus program

Additional Information

• Location: Houston, Texas
• Additional locations: Findlay, Ohio, San Antonio, Texas
• Job Requisition ID: 00023632
• Location Address: 500 Dallas St Ste 2900
• Education: Bachelors (Required)
• Employee Group: Full time
• Employee Subgroup: Regular

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws.

If you would like more information about your EEO rights as an applicant, click here.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [e-mail]. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation.

Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.

Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

About Marathon Petroleum Corporation

Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.