Senior Director, Operations

Global Sports Jobs Limited; United States; À distance; USD 120 000 - 160 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision coverage

401(k) with matching

Vacation days and holidays

Résumé du poste

Global Sports Jobs Limited is seeking a senior operations leader to oversee Olympic and Paralympic partnerships. You will connect strategic account leadership with day-to-day execution, guiding cross-functional teams across operations, creative, project management and finance.

You will manage multi-million-dollar programmes, drive budget forecasting, vendor coordination and guest experiences, and travel for site visits.

Qualifications

• 10-12+ years in sports marketing, experiential event management and/or corporate hospitality.
• Proven experience leading high-level corporate hospitality programmes, including past Olympic and Paralympic Games.
• Extensive experience working across various technology platforms, such as guest management systems and ticketing.
• Experience managing client relationships, vendors, budgets and cross-functional teams.
• Demonstrated success managing large budgets, financial forecasting and complex vendor negotiations.
• Exceptional executive presence, a calm demeanour under high-pressure Games-time environments, and strong cross-functional leadership.
• Trusted relationship management.
• Growth mindset.
• Strong written and verbal communication.
• Must be able to travel approximately 25% of the time for client and/or property meetings for planning purposes.
• Must be available to work outside of standard business hours during major events and/or priority client projects, including evenings and weekends.
• Must be onsite for the LA28 Olympics and Paralympics Games for a minimum of 30 days.
• Must be able to lift up to 20 lbs and stand for extended periods of time.

Responsabilités

• Lead day-to-day client engagement and operational programmes for Olympic and Paralympic initiatives.
• Oversee tickets, accommodations, accreditation and on-site operations.
• Coordinate vendors, venues and logistics to ensure seamless delivery.
• Manage multi-functional teams across operations, creative, project management and finance.
• Prepare weekly status updates and executive-ready reports.
• Travel for site visits to client headquarters and to Los Angeles.
• Attend meetings, capture key discussions and track follow-up actions.
• Perform additional administrative and operational duties as required.

Connaissances

Leadership

Budget management

Cross-functional leadership

Client relationship management

Executive presence

Strong communication

Outils

Microsoft Office Suite

PowerPoint

Word

Excel

Outlook

Teams

SharePoint

Description du poste

About the Role

The role oversees the operational strategy, client engagement and Games-time delivery of a partner's Olympic and Paralympic programmes, connecting strategic account leadership with day-to-day execution. It ensures that client objectives, guest experience, vendor coordination, budget management and cross-functional delivery are aligned from planning through Games-time operations. The position reports to the VP, Olympics & Major Events, Brand Solutions, and leads cross-functional internal teams spanning operations, creative, project management, client consulting and finance.

Key Responsibilities

• Serve as the day-to-day client lead for Olympic and Paralympic business and operational programmes, conducting ongoing strategic check-ins, executive briefings and relationship health reviews with the client.
• Oversee and manage custom on-the-ground business programmes, including ticketing, accommodations, accreditation and operations, aligned with overarching brand and marketing goals.
• Oversee agency and client networks, venue operators and third-party logistics vendors to ensure seamless delivery.
• Lead end-to-end operational strategy and implementation for Games-time on-the-ground programmes.
• Manage a team across integrated operational deliverables for all on-the-ground programmes.
• Manage compliance, contract execution and approval processes under agency and client guidelines.
• Manage multi-million-dollar programme budgets, forecasting, financial reconciliation and progress reporting.
• Lead, mentor and direct cross-functional internal teams spanning operations, creative, project management, client consulting and finance.
• Prepare weekly status reports and executive updates, and develop executive-ready presentations, reports and documentation using Microsoft Office applications including PowerPoint, Word, Excel, Outlook and Teams.
• Organise, maintain and manage SharePoint content and team resources, updating templates, tools and operational documentation as needed.
• Attend meetings, capture key discussions, document action items and track follow-up activities.
• Participate in brainstorming sessions, conducting research and providing creative ideas and solutions.
• Travel for site visits to client headquarters and to Los Angeles.
• Perform additional administrative and operational duties as required.

Required Experience & Qualifications

• 10-12+ years in sports marketing, experiential event management and/or corporate hospitality.
• Proven experience leading high-level corporate hospitality programmes, including past Olympic and Paralympic Games.
• Extensive experience working across various technology platforms, such as guest management systems and ticketing.
• Experience managing client relationships, vendors, budgets and cross-functional teams.
• Demonstrated success managing large budgets, financial forecasting and complex vendor negotiations.
• Exceptional executive presence, a calm demeanour under high-pressure Games-time environments, and strong cross-functional leadership.
• Trusted relationship management.
• Growth mindset.
• Strong written and verbal communication.
• Must be able to travel approximately 25% of the time for client and/or property meetings for planning purposes.
• Must be available to work outside of standard business hours during major events and/or priority client projects, including evenings and weekends.
• Must be onsite for the LA28 Olympics and Paralympics Games for a minimum of 30 days.
• Must be able to lift up to 20 lbs and stand for extended periods of time.

Workplace

• United States | Remote eligible

Salary

• The rate of pay offered will be dependent on the successful applicant's education, experience, knowledge, skills and abilities, in addition to internal equity and geographic location.

Benefits & Perks

• Comprehensive suite of benefits including medical, dental, vision and retirement savings.
• Affordable employee medical premiums starting at $30.90 per month (highest deductible) to $165.77 per month (lowest deductible).
• 10 vacation days per year on starting, increasing with seniority, plus 20 paid holidays.
• 401(k) with matching up to $4,000 per year.

The Application Process

Every application is reviewed by a real person; no AI is used to screen or make decisions on candidates. Because each submission is given genuine consideration, response times may vary, and automated emails are used to keep applicants updated on the status of their applications.