Senior Director of IT

Homewise Inc.; Santa Fe (NM); On-site; USD 120,000 - 200,000; Full time

Job summary

Homewise Inc. seeks a Senior Director of Information Technology to provide organizational leadership and operational oversight of IT systems and services in support of the organization’s mission.

The role partners with the Deputy CEO to plan long-term technology strategy, translate direction into execution, and manage risk and day‑to‑day IT performance. The role will oversee IT governance, security, end‑user computing, cloud platforms, and incident response, with responsibility for budgeting and

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field required; Master’s degree preferred.
• Minimum 10–12 years of progressive IT leadership experience, including managing senior IT leaders.
• Demonstrated experience leading enterprise‑wide IT strategy, infrastructure, and security programs.
• Experience overseeing IT budgets, vendor contracts, and large‑scale technology initiatives.
• Strong understanding of cybersecurity, risk management, and compliance best practices.

Responsibilities

• Provide leadership for IT infrastructure, systems, cybersecurity, and cloud services.
• Translate leadership direction into actionable IT plans and roadmaps.
• Establish IT governance frameworks, standards, and policies.
• Advise Deputy CEO on risks and recommendations.
• Directly manage and coach the IT Director and build a high‑performing IT team.
• Oversee disaster recovery, business continuity, and incident response planning.
• Monitor service levels, risks, and performance metrics; oversee IT budgeting and vendor management.

Skills

Senior IT leadership

Cybersecurity governance

Vendor management

Budgeting

Strategic planning

Risk management

Education

Bachelor’s degree in IT/CS/IS

Master’s degree preferred

Tools

Cloud platforms

SIEM

ITIL

Job description

Description

Reports to: Deputy CEO

Classification: Full-time Exempt/ In-Person

Supervisory Responsibilities: No

Position Mission

The Senior Director of Information Technology provides organizational leadership and operational oversight for Homewise’s information technology function. This role ensures reliable, secure, and effective delivery of IT systems and services that support organizational operations and mission outcomes.

In partnership with the Deputy CEO, the Senior Director contributes to long-term technology planning and prioritization, while maintaining primary responsibility for translating direction into execution, managing risk, and overseeing day-to-day IT performance and service delivery.

Essential Duties and Responsibilities

• In partnership with the Deputy CEO, contribute to long-term planning and prioritization for IT infrastructure, systems, cybersecurity, and cloud services.
• Translate organizational goals and leadership direction into clear, actionable IT plans, priorities, and operational roadmaps.
• Establish, maintain, and enforce IT governance frameworks, standards, and policies to ensure consistency, security, and compliance.
• Serve as a technical and operational advisor to the Deputy CEO, escalating risks, trade-offs, and recommendations as needed.
• Directly manage and coach the IT Director, ensuring alignment between leadership direction and daily execution.
• Build and support a high-performing IT team with clear roles, accountability, and professional development pathways.
• Ensure effective talent development, performance management, and succession planning within the IT function.
• Foster a culture of collaboration, accountability, security awareness, and continuous improvement.
• Oversee the delivery of IT services to ensure reliability, availability, performance, and strong user experience.
• Provide senior oversight of infrastructure, end-user computing, telecommunications, cloud platforms, and cybersecurity operations.
• Ensure disaster recovery, business continuity, and incident response plans are developed, tested, and maintained.
• Monitor service levels, risks, and performance metrics; hold IT leadership accountable for results.
• Oversee enterprise information security, IT risk management, and compliance activities, ensuring findings are addressed in a timely manner.
• Partner with internal stakeholders and external vendors to meet regulatory, contractual, and security obligations.
• Oversee IT budgeting, forecasting, and vendor management in partnership with the CFO and Deputy CEO, ensuring fiscal responsibility and value.
• Ensure technology investments are implemented effectively and support long‑term sustainability.
• Collaborate with department leaders to ensure technology solutions meet operational needs and improve efficiency.
• Act as an escalation point for complex or high‑impact technology and security issues.
• Communicate clearly and effectively with both technical and non‑technical stakeholders.

Competencies

• Senior IT leadership and enterprise thinking
• Clear communication and influence
• People leadership and talent development
• Risk management and security governance
• Financial acumen and vendor oversight
• Sound judgment in complex, regulated environments
• Change leadership and organizational alignment

Education and Experience

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field required; Master’s degree preferred.
• Minimum 10–12 years of progressive IT leadership experience, including managing senior IT leaders.
• Demonstrated experience leading enterprise‑wide IT strategy, infrastructure, and security programs.
• Experience overseeing IT budgets, vendor contracts, and large‑scale technology initiatives.
• Strong understanding of cybersecurity, risk management, and compliance best practices.
• Relevant certifications (e.g., CISSP, CISM, CISA, ITIL, PMP) preferred.

Work Schedule

• Primary Location: Santa Fe Office or Albuquerque Office.
• Ability to travel as needed.
• Availability to work flexible hours, including evenings or weekends, as needed.

Physical Requirements

• This is largely a sedentary role, although some lifting of supplies is required.
• Must be able to occasionally lift objects up to 20 pounds.

Homewise is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.