Senior Director of Crisis Stabilization Services (Full Time)

Community Care Alliance; Providence (RI); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Vacation and holidays

Medical and dental coverage

403b with matching

Flex Spending (FSA)

Life insurance and long-term disabled

Tuition reimbursement

Licensure/certification bonuses

Referral program

Bilingual skills premium

Parking or mileage reimbursement

Job summary

Community Care Alliance seeks a Senior Director of Crisis Stabilization Services to lead the organization’s crisis intervention efforts. This role acts as a subject matter expert and transformational leader across the behavioral health service array, promoting collaboration, coaching, and adherence to trauma-informed, client-centered practice.

The Senior Director oversees ASU, BH Link, and 988 programs and reports to the VP of Acute Services.

Qualifications

• 5 years' experience in relevant direct service.
• 2-5 years of progressive leadership in mission-driven organizations.
• MA, MSW, or BSN required; RN or independent licensure highly preferred.
• Demonstrated commitment to advocacy and anti-oppression practices.

Responsibilities

• Provides supervision to three direct reports (ASU, BH Link, 988).
• Ensures programs meet regulatory, compliance, and quality standards.
• Develops policy and procedures to support service delivery and operations.
• Analyzes program data and outcomes using strategic lenses and annual reporting.
• Interfaces with agency and external bodies; advocates for crisis stabilization services.
• Engages in leadership meetings and staff development across the agency.

Skills

Leadership

Collaboration

Strategic planning

Supervision

Anti-oppression lens

Education

MA/MSW/BSN

Job description

Senior Director of Crisis Stabilization Services (Full Time)

Various - Rhode Island

Multiple

Position Summary:

The senior director of substance use services acts as a subject matter expert on crisis intervention, and as a strategic, mission-aligned, and transformational leader within Community Care Alliance's behavioral health service array. They will promote and facilitate inter- and intra-agency collaboration; provide coaching, support, and professional development opportunities for their direct reports; and ensure their programs meet the highest standards of excellence relative to trauma-informed, equitable, client- and person-centered practice and service delivery.

They are responsible for supporting the Acute Stabilization Unit (ASU), BH Link, and 988.

This position reports directly to the VP of Acute Services and will collaborate extensively with other Senior Directors across the agency. *Will report to the Chief Clinical and Program Officer effective 1/1/27

Roles and Responsibilities:

• Provides individual and group supervision to their three direct reports - i.e., the directors of ASU, BH Link, and 988
• Ensures their assigned programs meet regulatory, compliance, and quality standards and metrics in partnership with program leadership and other relevant staff
• Develops policy and procedure to support service delivery, staffing, and operations within their assigned programs
• Analyzes program data and outcomes through a strategic lens through activities including logic models and annual reporting
• Interfaces and collaborates regularly within the agency and with external organizations, accrediting and regulatory bodies, subject matter experts, and stakeholders relative to crisis stabilization services
• Acts as one of the agency's subject matter experts on crisis intervention and stabilization, in partnership with the Senior Director of Community-Based Crisis Services
• Engages in legislative advocacy, anti-oppression and anti-stigma efforts, training, and community listening and needs assessment relative to crisis stabilization services, in partnership with agency leadership, staff, persons served, and/or those with lived experience
• Participates in leadership and management meetings, as assigned
• Engages in personal and professional learning and development, and bring learnings back to their team and to the agency via training, in-service, and supervision
• Other tasks as assigned

Essential Qualifications:

• 5 years' experience in relevant direct service
• 2-5 years of progressive leadership experience in mission-driven organizations
• MA, MSW, or BSN required; RN or independent licensure highly preferred
• Demonstrated commitment to advocacy, service provision, and leadership through an anti-oppression lens, as evidenced by relevant training, projects, legislative advocacy, or similar
• Highly collaborative, creative, resilient, and responsive approach to leadership: demonstrates a growth mindset in response to complexity, ambiguity, and change

Working Conditions:

Hybrid in-person and remote. Frequent, mostly in-state travel between program sites and partner organizations and entities required.

Benefits

Community Care Alliance offers competitive salaries based on experience, skills, and performance, a comprehensive benefits package, and a great quality of work/life.

• Generous vacation, sick time, and holidays.
• Comprehensive medical and dental coverage, as well as voluntary vision and AFLAC supplemental coverage.
• 403b with matching after 6 months of employment.
• Flexible Spending (FSA and Dependent Care (DCA) accounts.
• Agency-paid group life insurance; long-term disability.
• Tuition reimbursement and licensure/certification bonuses.
• Employee referral program, as well as bilingual skills premium.
• On-site or nearby parking available at most buildings; mileage reimbursement for client and business-related use of your personal vehicle.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.

Community Care Alliance is an Affir

All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.

Military friendly employer!