Senior Director of Commerce Platform

DoorDash; New York (NY); Hybrid; USD 256,000 - 320,000; Full time

Job summary

An established industry player is seeking a visionary Senior Director to lead its SMB Commerce Platform Sales Organization. This role offers the chance to create and scale a go-to SaaS platform for small and medium businesses, focusing on transformative growth and strategic sales initiatives. You will engage with customers to shape product development and build scalable acquisition models, all while leading a rapidly growing team of specialized sales professionals. If you thrive in dynamic environments and are ready to make a significant impact, this opportunity is perfect for you.

Benefits

401(k) plan with employer matching

Paid time off

Paid sick leave

16 weeks of paid parental leave

Wellness benefit

Commuter benefit match

Medical benefits

Dental benefits

Vision benefits

Mental health program

Qualifications

• 8+ years of sales leadership experience with a focus on SMB and Mid-Market teams.
• Proven success in building and scaling SaaS sales organizations.

Responsibilities

• Lead the SMB Commerce Platform Sales Organization and drive strategic initiatives.
• Shape go-to-market strategy and build scalable teams and systems.

Skills

Sales Leadership

SaaS Expertise

Account Management

Cross-functional Collaboration

Team Building

Strategic Planning

Education

Bachelor's Degree

Master's Degree

Job description

New York, NY; Washington D.C.; Los Angeles, CA; San Francisco, CA; Chicago, IL; Denver, CO; Seattle, WA; Phoenix, AZ; Sunnyvale, CA

About the Team

Our eCommerce (1st Party) Sales/GTM Team is responsible for the building and scaling of our emerging suite of 1st Party eCommerce products spanning Online Ordering (Websites, Apps, Kiosks), white label Logistics (Drive On Demand), Tableside Order and Pay, Phone Ordering, Customer Support Solutions, Restaurant Rewards, and several other emerging areas focused on helping merchants increase their take home profits. This team is responsible for New Business, Integrations/Merchant Success, Account Management, and partnering with our XFN teams in Product, Marketing, Strategy to drive success for merchants using DoorDash’s Commerce Platform.

About the Role

We are looking for an experienced Senior Director to lead our SMB Commerce Platform Sales Organization (Sales, Account Management, Merchant Success). In this role, you will lead one of the most transformative growth opportunities at DoorDash — creating and scaling the go-to SaaS platform for SMBs. You’ll play a pivotal role in shaping our go-to-market strategy, deeply understanding merchant needs, building scalable teams and systems, and leading cross-functional execution. This role is ideal for a visionary executive who thrives in zero-to-one environments and is ready to build a business with startup agility and enterprise impact. As the Senior Director, you will oversee a leadership bench with multiple layers and support a rapidly growing team of specialized sales professionals.

You will report to our Head of SMB Restaurant Success, Jack Momeyer, in our SMB Sales organization. We expect this role to be flexible in terms of time spent remotely and in-office with the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business-related necessities.

You’re excited about this opportunity because you will…

• Transform: Lead the shift to a value-based, SaaS-focused GTM strategy through cross-functional sales enablement and training.
• Achieve: Drive strategic sales initiatives to exceed revenue goals and accelerate adoption of our Commerce Platform offerings.
• Influence: Engage with customers and synthesize insights to shape product development and unlock new revenue opportunities.
• Acquire: Design and launch scalable acquisition models — including inbound and product-led — to diversify growth channels.
• Retain: Partner with Account Management to build and scale playbooks that improve retention, optimize revenue, and power upsell motions.
• Scale: Align cross-functional teams to drive sustainable growth, translate insights into action, and deliver long-term customer value.

We’re excited about you because…

• You have 8+ years of sales leadership experience, including 5+ as a second/third-line leader, with a track record of managing multilayered SMB and Mid-Market teams at scale.
• You have deep SaaS expertise — building and scaling platform-based sales teams, integrating new products into existing motions, and partnering cross-functionally to unlock TAM.
• You have proven success leading large Sales and AM organizations, developing leaders beneath you, and building systems for performance, people development, and goal setting.
• You have experience launching and scaling sales motions for early-stage SaaS products, owning go-to-market from scratch and building feedback loops that drive product-market fit.
• You thrive in ambiguity, drive innovation in fast-moving environments, and lay the foundation for DoorDash’s long-term SaaS success.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws, 16 weeks of paid parental leave, a wellness benefit, and a commuter benefit match.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$256,000 — $320,000 USD

The total on-target earnings (base + commissions) for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$320,000 — $400,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.