Senior Director of Clinical Reimbursement Operations

MDS Solutions; Minneapolis (MN); Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company in healthcare is seeking a Senior Director of Clinical Reimbursement Operations to oversee MDS Coordinators and manage financial operations. This remote position requires strong leadership and clinical skills, ensuring compliance with reimbursement policies and optimizing client outcomes. The role offers a flexible work environment and opportunities for professional growth.

Benefits

Creative, fun, and flexible working environment

Competitive salaries and bonuses

Paid time off

Comprehensive health, dental, and life insurance

401K with discretionary match

Qualifications

• 5 years’ experience minimum in a clinical position.
• 3+ years experience with the RAI process.
• Current RN or Therapist License.

Responsibilities

• Supervise MDS Solutions staff, including hiring and performance management.
• Manage billing hours for MDS Coordinators and provide feedback.
• Conduct audits to ensure compliance with standards.

Skills

Critical thinking

Leadership

Customer service

Communication

Education

Bachelor’s degree in nursing or therapy discipline

Tools

Microsoft Office

Job description

Overview

MDS Solutions, a division of Key Rehabilitation, is looking for fun, energetic, and self-driven team members to join our remote MDS division as a Senior Director of Clinical Reimbursement Operations.

The Senior Director of Clinical Reimbursement Operations (SDCRO) is responsible for oversight and management of MDS Coordinators and financial operations within the division of MDS Solutions. The SDCRO will manage MDS coordination and client relations related to RAI assessments, reimbursement optimization, and Care Plan development in accordance with applicable laws, regulations, and company standards. The SDCRO will provide ongoing education and training to the MDS Coordinators to ensure that skills are in accordance with current reimbursement policies and federal quality reporting programs. They will audit for compliance and reimbursement optimization to ensure optimum client outcomes. The SDCRO performs well independently or with a team, utilizing clinical, analytical, communication, and customer service skills, as well as sound judgement and professionalism.

What do we offer you?

• Creative, fun, and flexible working environment
• The following benefits:
• Competitive salaries and bonuses.
• Promotion/Transfer/Advancement opportunities.
• Meaningful work and job satisfaction.
• Reasonable working hours.
• CE opportunities.
• Paid time off.
• Comprehensive health, dental, and life insurance
• 401K with discretionary match
• Mileage and licensure reimbursements
• Flexible Spending Account and HSA

Responsibilities

1. Provide supervision for MDS Solutions staff, including hiring, performance management, and terminations.
2. Responsible for scheduling and managing scheduled billing hours for each MDS Coordinator under his/her supervision. Provide ongoing, consistent feedback to each MDS Coordinator.
3. Assist the Director of Education with conduct orientation and onboarding of new MDS coordinators; track all orientation timelines, materials, and on-going training for staff.
4. Identify training and performance needs of MDS coordinators and create targeted plans with action steps for performance improvement.
5. Complete regularly scheduled auditing of MDS coordinators to ensure that MDS coding and care planning meet state, federal, and MDS Solutions standards.
6. Maintain client relations through regular meetings and weekly reports to review operational performance and ensure client satisfaction.
7. Advise VP of Consulting Operations of client concerns, needs, and issues to be addressed. Follow through with agreed-upon plan of correction.
8. Maintain current knowledge in professional standards of clinical care, MDS changes, federal and state statutes/regulations, federal and state reimbursement, and Federal Quality Reporting Programs.
9. Work with VP of Consulting Operations to establish reasonable billable hours expectations per week for the SDOCRO position.
10. Assist in other related duties, as directed by VP of Consulting Operations.

Qualifications

• Bachelor’s degree in a nursing or therapy discipline
• 5 years’ experience minimum in a clinical position, with 3+ years experience with the RAI process.
• Current and unrestricted RN or Therapist (OT, PT or SLP) License.
• Current RAC-CT certification.
• Critical thinking skills with the ability to make good decisions and exercise sound clinical and professional judgment, with proven knowledge of quality improvement concepts and processes.
• Intermediate level minimum skilled in Microsoft Office applications including Word, Excel, Power Point, and Outlook and ability to learn clinical and therapy billing software.
• Demonstrates strong leadership and interpersonal skills.
• Proficient knowledge of PDPM and State Case Mix Reimbursement payment systems.
• Strong knowledge in current Medicare and Managed Care requirements in addition to federal, state and local regulations that affect skilled clinical care delivery.
• Ability to work effectively with all persons and disciplines.
• Ability to articulate clearly the complexities of RAI assessments and Care planning.
• Strong customer service skills to coordinate service delivery, including attention to clients, sensitivity to issues, and resolution of issues to promote positive outcomes for clients.
• Initiative, innovation and creativity.
• Dynamic presentation skills and superior communication skills.
• Reliable transportation, with valid driver’s license, and ability to operate a vehicle.
• Occasional travel required.

Key Rehab is an equal opportunity employer/service provider.