Senior Director of Advancement Operations

Eastern Illinois University; Charleston (IL); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Medical Coverage

Vision Insurance

Dental Insurance

Retirement Benefits

Tuition Waivers

Generous Paid Time Off

Job summary

Eastern Illinois University seeks a Senior Director of Advancement Operations to lead central advancement operations, data strategy, and campaign readiness. The role reports to the AVP/Chief Development Officer and drives policy development, portfolio management, and CRM stewardship for Raiser's Edge NXT.

The successful candidate will have a strong track record in higher education advancement, exceptional communication and collaboration skills, and the ability to maintain confidentiality while

Qualifications

• Bachelor's degree from an accredited post-secondary institution.
• A minimum of eight years of experience in higher education advancement.
• Proficiency with Raiser's Edge NXT, Blackbaud, or other CRM software.
• Experience building, refining, and measuring new operational strategies and processes.
• Excellent communication, negotiation, and presentation abilities.
• Experience working in a collaborative, team-oriented environment.
• Ability to maintain confidentiality.

Responsibilities

• Develop, implement, and maintain advancement operational policies, procedures and resources.
• Help establish and oversee fundraising goal setting, advancement metrics, portfolio performance evaluation, campaigns, and annual planning.
• Serve as lead advancement data strategist, overseeing the CRM and developing pipeline, portfolio management, and prospecting strategies.
• Oversee the creation and implementation of advancement hiring, talent management, and professional development strategies.
• Help establish fundraising goals, strategies, and operational needs for campaigns.
• Provide oversight for advancement marketing, communication, and impact reporting projects.
• Provide budgetary and business operations oversight for all areas of advancement.
• Provide supervision to the Database Coordinator.

Skills

Communication

Collaboration

Confidentiality

Negotiation

Presentation

Education

Bachelor's degree

Tools

Raiser's Edge NXT

Blackbaud CRM

Job description

Senior Director of Advancement Operations

Closes: Open Until Filled University Advancement

Eastern Illinois University invites applications for Senior Director of Advancement Operations. This position, reporting directly to the AVP/Chief Development Officer and serving on the EIU Advancement leadership team, is responsible for advancement operations for central advancement. The successful candidate will be a collaborative, innovative, detail-oriented and data-driven advancement professional who will establish new operational standards and participate in the creation of new fundraising strategies as we prepare to launch a comprehensive fundraising campaign. This position will also serve as our key data and portfolio strategist for Raisers Edge NXT.

Celebrating more than 130 years of excellence, Eastern Illinois University (EIU) is a fully accredited, comprehensive regional residential institution located in Charleston, Illinois—ideally positioned between Chicago, St. Louis, and Indianapolis. In fact, EIU offers among the lowest cost of attendance of any public university in Illinois. Our picturesque campus offers more than 100 undergraduate majors and 36 graduate degree programs. It’s an exciting time to join EIU as a member of the advancement team. Guided by the work of Plan 2028, EIU’s strategic plan, we are preparing for a comprehensive fundraising campaign. We have immense opportunity to build driven philanthropic opportunities for donors in areas such as scholarships, experiential learning support, student success and persistence, student life and experiences, innovative spaces and technologies, and more.

This position is responsible for the development and execution of advancement guidelines and procedures including, but not limited to, data integrity, gift acceptance, counting and reporting standards, prospect management, naming and recognition, donor recognition and acknowledgment, endowment reporting, and professional development.

Job Duties Include

• Develop, implement, and maintain advancement operational policies, procedures and resources, including process documentation, prospect management, fundraising and records management policies, job aids, strategic plans, proposal templates, resources for colleges and other stakeholders, and more
• Help establish and provide oversight for fundraising goal setting, advancement metrics and analysis, portfolio performance evaluation, fundraising campaigns, and centralized and unit-specific advancement annual planning
• Serve as lead advancement data strategist, overseeing our CRM as well as helping to establish new pipeline, portfolio management, and prospecting strategies
• Oversee the creation and implementation of advancement hiring, talent management, and professional development strategies
• Help establish our goals, fundraising strategies, and operational needs for our fundraising campaign
• Provide oversight for advancement marketing, communication, and impact reporting projects
• Provide budgetary and business operations oversight for all areas of advancement
• Provide supervision to the Database Coordinator

Qualifications

• Bachelor's degree from an accredited post-secondary institution.
• A minimum of eight years of experience in higher education advancement
• Proficiency with Raiser’s Edge NXT, Blackbaud, or other CRM software
• Experience building, refining, and measuring new operational strategies and processes
• Excellent communication, negotiation, and presentation abilities
• Experience working in a collaborative, team-oriented environment
• Ability to maintain confidentiality

Preferred Qualifications

• Supervisory experience
• Experience working in multiple functional areas of advancement
• Demonstrated ability to positively represent EIU in visits with alumni, donors and constituents

Knowledge, Skills and Abilities

• Demonstrated understanding of all functional areas of an advancement organization, preferably in a higher education environment
• Knowledge of advancement data and reporting capabilities
• Strong active listening and communication skills
• Ability to maintain confidentiality and exhibit exceptional judgement

Salary Range: $80,000 - $90,000.

This position may be eligible for hybrid or fully remote work.

Benefits Overview:

Eastern Illinois University is proud to offer an excellent benefits package designed to support our employees' well-being and career goals.

This position is eligible for the following benefits:

• Comprehensive Medical Coverage: Competitive employee insurance premiums with flexible plan options.
• Vision Insurance: Vision coverage is included with medical at no cost.
• Dental Insurance: Dental plans are available to meet your needs.
• Retirement Benefits: Participation in the State University Retirement System, which includes medical insurance benefits upon retirement.
• Tuition Waivers: Opportunities to pursue educational goals through tuition waivers for employees and dependent children.
• Generous Paid Time Off: Up to 12 paid holidays annually, plus earned vacation and sick time.

Non-discrimination, EEO/AA Statement:

Eastern Illinois University provides equal opportunity in education and employment for all students, applicants for employment, and employees. Discrimination based upon race, color, sex, religion, age, national origin, ancestry, marital status, disability, veteran status, sexual orientation, gender identity, or any other basis of discrimination precluded by federal and state statutes, is strictly prohibited.

The University further commits to a program of affirmative action as prescribed by statute to employ, and advance in employment, qualified individuals with a disability and qualified protected veterans (disabled veterans, recently separated veterans, active-duty wartime veterans, and Armed Forces service medal veterans).

Eastern Illinois University is authorized to operate as a postsecondary educational institutionbythe Illinois Board of Higher Education.

EIU's programs, resources, and facilities are available to all students regardless of race,color, sex, religion, age, national origin, ancestry, marital status, disability, veteranstatus, sexual orientation, and/or gender identity. Discrimination precluded by federal andstate statutes is strictly prohibited.