Senior Director- OEM Partnerships

Retarus; Secaucus (NJ); On-site; USD 150,000 - 200,000; Full time

Job summary

Join Retarus as a Senior Director - OEM Partnerships, where you'll lead customer relationship management and sales strategy development. Leverage your extensive B2B experience to build tailored software solutions and strengthen partnerships globally in a multicultural workplace committed to equal opportunity.

Benefits

Health insurance portfolio

401(k) plan

Competitive vacation package

Flexible working options

Childcare contribution

Employee referral bonus

Paid parental leave

Team events

Free snacks and drinks

Gym access

Qualifications

• 10+ years in account management, channel sales, or business development.
• Deep understanding of ISV ecosystem with strong knowledge of SaaS and cloud technologies.
• Proven track record in managing complex sales cycles.

Responsibilities

• Build customer trust through technical expertise in Retarus solutions.
• Develop sales strategies based on market analysis and customer needs.
• Maintain long-term relationships with customers for successful partnerships.

Skills

Account management

Channel sales

Business development

Negotiation

Presentation skills

Analytical skills

Technical knowledge

Job description

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Become Senior Director - OEM Partnerships (m/f/d) at Retarus.

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

What we offer

• Health insurance portfolio, including dental, vision, life, and disability insurance options, as well as a health savings account
• High-standard 401(k) plan (with one of the leading providers)
• Competitive vacation package and paid sick days
• Flexible/Mobile working
• Childcare contribution and birth bonus
• Employee referral bonus
• Paid parental leave options
• Public commute tax program
• Team events
• Free snacks and drinks in the office
• Gym in the office building

What you'll do

Technical Expertise

• Build customer trust through deep technical knowledge of the Retarus Transactional E-Mail solution and compellingly present its advantages tailored to individual business requirements.
• Analyze specific customer needs and develop customized software solutions that address unique business challenges.

Product Demonstrations & Technical Support

• Deliver professional product demonstrations to clearly showcase the features and added value of our software.
• Provide training for potential customers and offer technical support during the pre-sales phase to ensure a successful project launch.

Market Analysis

• Continuously monitor market trends and competitor products to identify growth and optimization opportunities.
• Gather technical customer feedback and communicate it effectively to the product development team to drive continuous improvement.

Development of Sales Strategies

• Develop and optimize sales strategies based on technical insights and current market analyses to foster sustainable growth.

Relationship Management

• Build and maintain long-term relationships with technical contacts within customer organizations to ensure stable and successful partnerships.

What you'll need

• At least 10 years of experience in account management, channel sales, or business development in the B2B software or cloud environment, ideally with a focus on ISVs.
• Deep understanding of the ISV ecosystem and strong knowledge of SaaS, cloud technologies, and API-driven communication solutions.
• Expertise in email infrastructures, cloud architectures, and integration processes in software solutions.
• Proven track record in managing complex sales cycles, negotiating with decision-makers, and closing long-term partnerships.
• Ability to develop data-driven sales strategies and utilize analytical tools to manage performance.
• Excellent presentation and negotiation skills at C-level, with confidence operating in international markets.
• Willingness to travel internationally (up to 50%).

What you can expect

At Retarus, you will work on impactful and dynamic projects, with real opportunities to make a difference. Our customers are leaders across diverse industries, with constantly evolving needs and high expectations. You’ll be working with cutting-edge technology and great creative leeway to meet customers’ needs – and the projects you work on will be deployed globally. Working at Retarus, you will collaborate closely with convivial, culturally diverse teammates. You will grow professionally in a dynamic and exciting workplace and design impactful solutions in real time with top companies.

Very important

Come as you are. Retarus is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Apply via our online application portal – it’s easy and doesn’t take long. Our colleague Felix Gansmeier is happy to field any questions you may have: [e-mail]

We’re looking forward to getting to know you!

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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