Senior Director, Manufacturing Operations

Visionworks of America, Inc.; Town of Texas (WI); Remote; USD 120,000 - 180,000; Full time

Job summary

A leading company in optical manufacturing is seeking a Senior Director of Manufacturing Operations to manage multiple facilities. The ideal candidate will oversee operational goals, lead continuous improvement initiatives, and maintain high standards in quality and customer service. This role requires a strong background in engineering and significant management experience in a fast-paced manufacturing environment.

Qualifications

• Minimum of 3 years in a related field.
• 6+ years in management with hiring responsibilities.
• Experience in multi-facility operations.

Responsibilities

• Oversee operations across four optical labs.
• Ensure compliance and enhance customer satisfaction.
• Lead team development and strategic planning.

Skills

Leadership

Strategic Thinking

Problem Solving

Interpersonal Skills

Analytical Skills

Education

Bachelor’s degree in Science or Engineering

Master’s degree preferred

Job description

Senior Director, Manufacturing Operations

Richland Hills Dr, San Antonio, TX, USA •

Job Description

Posted Friday, June 6, 2025 at 5:00 AM

General Summary

Responsible for managing multiple manufacturing facilities in a matrix organization supporting multiple lines of businesses. Work in a team-based environment with the ability to partner with and influence cross-functional leaders and stakeholders. Optimize and truly understand the business and financials. Drive consistent results in achieving operational goals and targets identified in Key Performance Indicators (KPI) with responsibility in the following areas, including but not limited to; workforce training and culture development, product delivery within budget, quality and delivery goals, EHS compliance and sustainability, P&L responsibility, continuous improvement, and internal/external customer service and satisfaction.

Pay Class and Pay

Pay Class: Full Time and Remote

Essential Functions

Responsible for investing to operate four distinct optical labs within the United States.

Oversee management of multiple facilities to deliver requirements associated with respect to quality, customer service, cost, environmental, health, and safety.

Responsible for achieving operational goals and targets identified in “Key Performance Indicators” (KPI).

Ensure consistent processes and procedures are maintained to support efficient operations and enhance customer satisfaction.

Support continuous improvement efforts across all areas (quality, capacity, costs, etc.…), that eliminate all non-value-added processes and waste.

Facilitate team-based approach to strategic planning and implementation, financial and purchasing management, and customer satisfaction.

Lead and develop the skills and capabilities of site management team.

Promote world-class benchmark data to establish best practices and standard operating procedures across all facilities.

Ensure compliance with all requirements of QMS, as well as regulations promoting a safe and healthy workplace.

Direct team to include selection, training and development, coaching, counseling, and performance management.

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree of science or engineering focused on chemical, mechanical, industrial, or electrical engineering, master’s preferred or a related field or equivalent experience. Minimum of 3 additional years of experience in functional area.

Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports

Experience in a fast-paced manufacturing environment with multiple facility responsibility required

Knowledge of laboratory operations, equipment, workflow and procedures, quality systems, lean manufacturing and EHS

Experience interfacing with multiple ERP, CMMS, LMS, PLC Controls or other technology platforms required

Must be able to drive accountability and performance expectations consistently across multiple geographies and cultures

Exceptional problem-solving abilities to drive root cause solutions that deliver with financial acumen

Manage complex projects where independent action, high degree of initiative and coordination across departments is required

Strong analytical and strategic thinking skills

Current understanding of automated systems, data, and technology

Ability to foster constructive and collaborative relationships

Professional written and verbal communication and interpersonal skills to manage teams and develop people required

Strong interpersonal skills and ability to lead and inspire teams

Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned.