Senior Director, Light-Track Delivery & AI Automation

Parexel; Chesapeake (VA); Remote; USD 180,000 - 240,000; Full time

Job summary

Parexel is seeking a Senior Director, Light-Track Delivery & Automation, to lead the AI Enablement team in a remote capacity located on the East Coast. You will lead rapid-turn AI solutions across Parexel including RPA, AI agents and assistants, and other small-scale automation -- while enabling business super-users to build their own solutions.

This position plays a key role in delivering strategic AI and automation value quickly and reliably, ensuring governance discipline, and developing

Qualifications

• 12+ years in technology delivery, engineering management, or automation leadership.
• At least 5 years leading multidisciplinary teams.
• Direct experience leading RPA or process automation programs at enterprise scale.
• Experience with citizen-developer enablement and the operational realities of supporting non-engineer builders.

Responsibilities

• Lead rapid-turn AI solutions across Parexel: RPA automations, AI agents and assistants, and other small-scale automation work, balancing direct delivery with citizen-developer enablement
• Manage a portfolio of small-to-medium AI and automation initiatives through the enterprise intake process, maintaining visibility on scope, status, value delivered, and available capacity
• Oversee the team that builds AI agents and assistants on platforms including Copilot Studio and Parexel AI Assistant (PAIA), developing reusable patterns and templates that accelerate development
• Lead the RPA team delivering process automations on UiPath and adjacent platforms, managing the intake-to-delivery cycle and maintaining the existing RPA portfolio
• Establish and maintain governance discipline that enables fast delivery without sprawl, including triage, platform-fit decisions, quality standards, and reuse documentation
• Enable and coach business super-users who build their own agents and assistants, surfacing high-value patterns for productization
• Serve as senior point of contact for light-track delivery across all Parexel functions, building trusted relationships with business unit leaders and partnering with cross-functional teams
• Lead a multidisciplinary team across multiple geographies, including engineers, citizen-developer enablement specialists, and operations leads, developing talent across both professional engineering and citizen-developer enablement paths

Skills

Delivery leadership

RPA (UiPath)

AI agents & assistants

Cross-functional leadership

Governance

Citizen-developer enablement

Stakeholder management

Platform selection

Geographic collaboration

Education

Bachelor's degree in CS/Engineering/Business

Advanced degree (MS/MBA)

Tools

UiPath

Copilot Studio

PAIA (Parexel AI Assistant)

Job description

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research.

We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

We are seeking a Senior Director, Light-Track Delivery & Automation, to join our AI Enablement team in a remote capacity located on the East Coast. As a Senior Director, you will lead the team that builds and shapes rapid-turn AI solutions across Parexel including Robotic Process Automations (RPA), AI agents and assistants, and other small-scale automation -- while enabling business super-users to build their own solutions. This position plays a key role in delivering strategic AI and automation value quickly and reliably, ensuring governance discipline, and developing high-performing multidisciplinary teams across geographies.

You’ll join a fast-paced, growth-oriented environment focused on making a meaningful impact through rapid delivery, scalable automation patterns, and citizen-developer enablement. With diverse teams and continuous learning opportunities, this role offers the chance to shape the future of AI delivery at a leading clinical research organization and expand your influence across enterprise technology initiatives.

Key Responsibilities

• Lead the team building rapid-turn AI solutions across Parexel: RPA automations, AI agents and assistants, and other small-scale automation work, balancing direct delivery with citizen-developer enablement
• Manage a portfolio of small-to-medium AI and automation initiatives through the enterprise intake process, maintaining visibility on scope, status, value delivered, and available capacity
• Oversee the team that builds AI agents and assistants on platforms including Copilot Studio and Parexel AI Assistant (PAIA), developing reusable patterns and templates that accelerate development
• Lead the RPA team delivering process automations on UiPath and adjacent platforms, managing the intake-to-delivery cycle and maintaining the existing RPA portfolio
• Establish and maintain governance discipline that enables fast delivery without sprawl, including triage, platform-fit decisions, quality standards, and reuse documentation
• Enable and coach business super-users who build their own agents and assistants, surfacing high-value patterns for productization
• Serve as senior point of contact for light-track delivery across all Parexel functions, building trusted relationships with business unit leaders and partnering with cross-functional teams
• Lead a multidisciplinary team across multiple geographies, including engineers, citizen-developer enablement specialists, and operations leads, developing talent across both professional engineering and citizen-developer enablement paths

Candidate Profile

• Proven delivery leadership across a portfolio of small-to-medium AI and automation initiatives
• Excellent prioritization instincts and the ability to make build/skip and platform-fit decisions confidently
• Strong partnership skills with business stakeholders, technical teams, and citizen developers
• Working knowledge of RPA platforms (UiPath preferred), AI agent/assistant platforms, and enterprise integration patterns
• Experience managing multidisciplinary teams that include both professional engineers and citizen developers
• Strong commercial instincts about which initiatives are worth pursuing and the ability to have honest conversations with business stakeholders
• Comfort working in a regulated environment with familiarity in life sciences or another GxP-adjacent industry
• Experience working across geographies and managing distributed teams

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or related field
• 12+ years in technology delivery, engineering management, or automation leadership
• At least 5 years leading multidisciplinary teams
• Direct experience leading RPA or process automation programs at enterprise scale
• Experience with citizen-developer enablement and the operational realities of supporting non-engineer builders
• Strong understanding of when to build vs. defer, and how to choose among available platforms for a given problem

Preferred Qualifications

• Advanced degree (Master's or MBA)
• Experience in clinical research, life