Senior Director, IT Digital Products

Labcorp; Durham (NC); On-site; USD 180,000 - 230,000; Full time

Job summary

A leading healthcare company is seeking a Product Management Senior Director for their Investigator Solutions team. This role is pivotal in shaping digital product strategy within Labcorp’s Biopharma Laboratory Services, requiring strong leadership and a deep understanding of healthcare technologies. The successful candidate will lead cross-functional teams to deliver innovative solutions that enhance operational efficiency and customer satisfaction, while also driving digital transformation across the organization.

Benefits

Comprehensive medical, dental, and vision benefits

401(k) with company match

Paid Time Off (PTO) or Flexible Time Off (FTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Qualifications

• 8-10 years of experience in digital product management.
• Experience in SaaS platforms and healthcare technologies.
• Ability to drive impact in complex, regulated environments.

Responsibilities

• Define and drive the digital product strategy for Labcorp’s BLS digital portfolio.
• Collaborate cross-functionally with sales, marketing, and development teams.
• Lead and develop a product team, fostering a culture of innovation.

Skills

Leadership

Strategic Thinking

Data Interpretation

Problem Solving

Communication

Education

Bachelor’s Degree in a scientific discipline, computer science or business administration

Master’s Degree preferred

Job description

Product Management Senior Director - Investigator Solutions

Join to apply for the Product Management Senior Director - Investigator Solutions role at Labcorp

Product Management Senior Director - Investigator Solutions

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Join to apply for the Product Management Senior Director - Investigator Solutions role at Labcorp

Labcorp’s Digital Products team is hiring a Product Management Senior Director - Investigator Solutions to define and drive digital strategy for a critical segment within its Biopharma Laboratory Services (BLS) portfolio.

As a senior leader on the BLS Digital Products team, you will be responsible for shaping digital products that deliver value to key customer segments and improve operational efficiency, user experience, and business outcomes. The Product Management leader takes ownership of bringing new products to market and is highly engaged cross-functionally with several organizations including engineering, business operations, project management, sales, UX and marketing. You will have a deep understanding of the drug development space, particularly around creating technological solutions that differentiate us from our competitors while continuing to expand our partnership with customers.

We are looking for a product leader with 8–10 years of experience in digital product management, including deep experience with SaaS platforms, healthcare or clinical research technologies, and a proven ability to drive impact in complex, regulated environments and lead a team of direct reports and agency resource workers.

Duties And Responsibilities

• Define and drive the digital product strategy and roadmap for a defined segment within Labcorp’s BLS digital portfolio.
• Work closely and cross-functionally with Sales, Product Development, Marketing, & Strategy teams to develop solutions that solve client challenges
• Act as the voice of the customer-leveraging feedback, data, and market insights to prioritize features and guide product development.
• Lead cross-functional collaboration across UX, engineering, operations, and commercial teams to bring intuitive, compliant, and scalable products to market.
• Champion digital transformation within Labcorp and externally with our partners, aligning digital initiatives to business and scientific goals.
• Lead, coach, mentor and develop a product team inclusive of product managers/owners, driving a culture of product ownership, accountability, and customer-centric innovation.
• Define and monitor key success metrics to track adoption, satisfaction, and business impact.
• Contribute to broader BLS digital strategy by collaborating with peers across other defined segments (e.g., sponsor, internal operations, patient).
• Subject matter expertise in industry/product space. Knowledge of key technology and innovation leaders.
  
  

Minimum Education/Experience Required

• Bachelor’s Degree in a scientific discipline, computer science or business administration; Master’s degree preferred.
• 8-10 years or more of relevant professional experience in development of product services and/or solutions, IT service delivery or related area
  
  

Preferred Qualifications

• Demonstrated experience in the Life Sciences or Healthcare sectors (technical, data analytics, informatics, software and/or IT products); CRO experience a plus.
• Deep understanding of clinical trial workflows, site engagement challenges, and the regulatory environment surrounding drug development.
• Strong command of both modern digital product development approaches (agile, lean, human-centered design) and core product management principles.
• Demonstrated success in product leadership and product management for B2C product offerings.
• Track record of working with executive leadership.
  
  

Skills And Competencies

• Experience working with investigator sites, CROs, or life sciences sponsors.
• Exceptional leadership, stakeholder management, and strategic thinking skills.
• Familiarity with compliance and data privacy standards such as HIPAA, GxP, and 21 CFR Part 11.
• Demonstrated ability to lead products from concept to scale in complex, multi-stakeholder environments.
• Passion for creating digital experiences that improve healthcare outcomes and enable scientific advancement.
• Data interpretation and analysis
• Problem-solving and critical thinking
• Adaptability and flexibility
• Clear and concise verbal and written communication
• The ability to effectively collaborate and influence diverse teams
• Active listening to understand the needs and perspective of customers, stakeholders and cross-functional teams is crucial for product development.
• Effectively manage expectations and build relationships with stakeholders, including internal and external partners.
• Inclusively lead a diverse, global team of direct reports and fluctuating team of agency resource workers.
  
  

Working Conditions

Onsite/Remote

Regularly works with a computer for approximately 6-8 hours a day

Must be able to read and understand complex directions in a professional corporate environment

Must be able and willing to travel as required (

Application Window: 6/27/2025

Pay Range: $180 - 230K/yr

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

LBP / Equity Eligible Positions (if Applicable)

The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Compensation may also include discretionary short- and long-term incentive packages.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

2515237

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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