Senior Director, IT

Crusoe; San Francisco (CA); In loco; USD 200.000 - 250.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation and equity

RSUs

Paid time off, holidays & leave

Health, dental & vision insurance

401(k) with company match

Parental leave

Life insurance & disability

Professional development & tuition

Mental health & wellness support

Commuter benefits

Cell phone stipend

Daily meals allowance

Descrizione del lavoro

Crusoe is seeking an experienced IT leader to own and scale the IT organization, including Service Desk, Systems Engineering, and Enterprise Technology. You will define the strategy and roadmap for internal technology to enable growth across office, manufacturing, and data center environments globally.

You will manage multi-year IT initiatives, drive AI-enabled automation, oversee IAM and asset lifecycle, and steward budgets and vendor relationships while building a high-performing team

Competenze

• 10+ years in IT operations and enterprise systems.
• 5+ years leading multi-function IT or enterprise technology teams.
• Experience owning Service Desk, Systems Engineering and Enterprise Technology.
• Strong ERP and enterprise systems at scale with IAM, device management, APIs.
• Proven ability to hire leaders and scale teams in high-growth environments.
• Experience in manufacturing, construction, or data center settings; SOX/SOC 2 compliance.
• Excellent budgeting, vendor management, and AI-enabled optimization.

Mansioni

• Own global IT operations, service delivery, SLAs, and metrics.
• Lead Service Desk, Systems Engineering, and Enterprise Technology with Director-level reports.
• Manage enterprise systems portfolio (ERP, CRM, Supply Chain).
• Define multi-year IT roadmap and align stakeholders and tech teams.
• Champion AI adoption to automate workflows and increase capacity.
• Oversee IAM, MFA, SSO, and IT asset lifecycle.
• Develop and manage annual IT budgets and vendor performance.
• Direct IT buildouts for new locations and establish change governance.

Conoscenze

IT operations

Enterprise systems

ERP platforms

Identity & access management

Team leadership

Budget management

C-suite communication

Compliance (SOX/SOC 2)

AI adoption in IT

Formazione

Bachelor's degree in Information Systems/CS

Strumenti

CRM systems

APIs/integrations

Directory services (AD)

Descrizione del lavoro

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world’s most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We’re in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We’re solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We’re looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role:

Reporting to the Senior Director of IT & Security, you will own and lead the IT organization at Crusoe, spanning the IT Service Desk, IT Systems Engineering, and Enterprise Technology functions. In this role, you are responsible for end-to-end IT operations, enterprise business systems, and the infrastructure that supports office, manufacturing, and data center environments globally. You will define the strategy and roadmap for how internal technology enables business growth, driving critical decisions around build-vs-buy tradeoffs, automation, and AI adoption. Success in this position involves scaling the organization as the business grows, effectively managing a team that includes Director-level direct reports.

What You’ll Be Working On:

• Own global IT operations and service delivery, including SLAs, escalation models, and operational metrics
• Lead the Service Desk, Systems Engineering, and Enterprise Technology functions, managing direct reports at the Director level.
• Manage the enterprise systems portfolio, including ERP platforms , CRM , Supply Chain, and other business systems.
• Define and own the multi-year enterprise technology roadmap — assessing current architecture, forming a clear technical opinion on the target state, and guiding technical teams and business stakeholders toward alignment and execution against that vision
• Champion AI adoption across IT operations — leveraging AI to automate workflows, increase team capacity, and reduce manual effort at scale.
• Oversee identity and access management (directory services, SSO, MFA, role-based access controls) and the complete IT asset management lifecycle.
• Develop and manage annual IT budgets while owning vendor performance management — ensuring the organization maximizes value from its technology investments and vendor relationships.
• Direct IT buildouts for new locations, manage onboarding and offboarding processes, and establish governance for change management, access controls, and system reliability.

What You’ll Bring to the Team:

• 10+ years of experience across IT operations and enterprise systems, with 5+ years leading multi-function IT or enterprise technology organizations.
• Proven experience owning Service Desk, Systems Engineering, and Enterprise Technology functions.
• Extensive background in implementing and managing ERP platforms and enterprise business systems at scaleDeep expertise in identity and access management, device management, endpoint platforms, system integrations, and APIs.
• Demonstrated track record of building and scaling teams, hiring leaders, and creating structure within a high-growth environment.
• Experience operating in environments with either a manufacturing, construction, or data center presence, as well as in compliance-regulated environments such as SOX or SOC 2.
• Strong operational acumen with experience managing IT budgets, vendor relationships, and build-vs-buy tradeoffs, including leveraging AI.
• Executive presence with the ability to operate at both strategic and execution levels, effectively communicating technology strategy, risk, and investment tradeoffs to C-suite leadership.
• Bachelor’s degree in Information Systems, Computer Science, or equivalent experience, and the ability to pass a background check.

Bonus Points

• Experience at an infrastructure, cloud, or AI company, particularly one that builds physical infrastructure at scale.
• Experience leading technology modernization or transformation initiatives.
• Familiarity with hybrid infrastructure environments including public cloud and private cloud.
• MBA or equivalent business strategy experience.

Benefits:

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance & emergency assistance
• Daily meals allowance
• Additional perks & programs specific to location

Compensation Range

Compensation will be paid in the range of up to $200,000 – $250,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.