Senior Director, Interim Housing West

The People Concern; Santa Monica (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

The People Concern is seeking a Senior Director for Interim Housing West to provide leadership and oversight for their key programs. This role requires a Master's degree and a strong background in human services, specifically in managing programs for homeless populations. Responsibilities include budget oversight, staff supervision, and ensuring quality services. The position offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Benefits

Medical Insurance

Vision Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

Qualifications

• Minimum five years of programming/administrative experience in a nonprofit setting.
• At least four years of leadership/management experience.
• Strong knowledge of mental health issues and trauma informed care principles.

Responsibilities

• Oversee leadership, management, and budgetary functions of the program.
• Ensure compliance with funding agreements and policies.
• Develop strategic plans and community partnerships for future needs.

Skills

Leadership

Team Building

Crisis Intervention

Organizational Skills

Education

Masters’ degree in human services related field

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

1749 14th St, Santa Monica, CA 90404, USA

Job Description

Posted Friday, June 13, 2025 at 10:00 AM

Role: Senior Director, Interim Housing West

Reports to: Chief Program Officer

Department: Interim Housing

Schedule: Monday - Friday, 8am - 4:30pm

Status:Full-time/Exempt/Management

Benefits:Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Job Description Summary:

Under the Supervision of the Chief Program Officer, Access, Interim Housing, and Mental Health, and Sojourn, the Senior Director, Interim Housing-West will be responsible for oversight, direction, and supervision of key internal and external functions of the Interim Housing Programs for The People Concern, providing strong day-to-day leadership and ensuring successful performance-based programs. This position is responsible for maintaining the highest quality services and efficiency of programming, while fostering teamwork and leadership development among staff at interim housing sites. This position will also provide assistance to the Chief Program Officer in developing new program sites, including, but not limited to, staff configuration, program design, and recruitment and training of staff. The role will be responsible for overseeing operations at all agency interim housing facilities for the foreseeable future and take the lead in high-level contract management and oversight, as well as leadership development, and outcome measurement and monitoring.

Job Description Essential Duties and Responsibilities:

• Responsible for the leadership, management and budgetary oversight of the program
  
• Oversee services and contracts with government and private funders for the program, ensuring compliance with all funding agreements
  
• In collaboration with senior leadership and site directors, develop and implement policies, procedures, and systems necessary to maintain high-quality programs and services, and to ensure adequate controls and outcomes reporting.
  
• Maintain expert knowledge of procedures for billing and documentation, and requirements for maintaining client files and records
  
• Provide individual and team supervision, support, and performance evaluations for assigned staff
  
• Work with site directors to ensure that the interim housing facilities are clean, safe and well- maintained
  
• Provide and oversee onsite crisis intervention and mandated reporting, as needed
  
• In collaboration with other leadership, work as part of an interdisciplinary team to provide comprehensive, integrated care to individuals dealing with homelessness, medical conditions, mental illness and substance addiction
  
• Oversee program data collection and ensure timely reporting of compliance and contract activities for funding sources
  
• Understand and infuse Harm Reduction and Trauma Informed Care philosophies within a Housing First methodology throughout Interim Housing sites to ensure that interim housing participants are both supported and successful in ending their homelessness by securing permanent housing. Use data to identify and resolve issues preventing the placement of participants into permanent housing.
  
• Work as a Community Liaison in the following ways:
  
  • Develop and plan strategically for future programmatic needs and community partnerships
    
  • Serve as a liaison and point of contact for a wide array of stakeholders including funders, public officials, law enforcement, hospitals and members of the community
    
  • Represent the agency at outside functions and meetings
• Attend trainings, present or coordinate trainings, prepare written reports, and complete related projects as needed

Job Description Qualifications:

• Masters’ degree in human services related field (Social Work, MFT, or Psychology) preferred
  
• Minimum five years of programming/administrative experience in a nonprofit setting at an agency that services homeless, mentally ill, or dually-diagnosed people.
  
• At least four years of leadership/management and supervisory experience.
  
• Strong knowledge of mental health issues and trauma informed care principles.
  
• Demonstrated experience in developing new programs, including developing strategy, budgeting and hiring.
  
• Demonstrated ability to handle multiple tasks simultaneously and to work independently and creatively
  
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, team building, and computer skills.
  
• Entrepreneurial attitude, with excellent leadership, consensus building and analytical skills, and the ability to stay ahead of the curve and thrive in fast-paced work environment.
  
• Current, valid California Driver’s License with an acceptable driving record and insurance.
  
• Must be available to respond to emergencies evenings and weekends as necessary.
  
• Proficient in Microsoft Word, Outlook, Excel, and database applications
• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

• Medical Insurance
• Vision Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates