Senior Director, Global Operations

Publicis Groupe; Chicago (IL); On-site; USD 121,315 - 174,300; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401(k)

Flexible time off

Tuition reimbursement

Job summary

Publicis Groupe in Chicago is seeking a Sr. Director, Global Operations Solutions Consulting & Delivery Lead. You will work with top global clients, managing proposals and delivering operational solutions. Ideal candidates will have 5-10 years of experience in media roles, strong project management skills, and excellent communication abilities. The role offers competitive compensation ranging from $121,315 to $174,300, along with robust benefits including medical coverage and flexible time off.

Qualifications

• 5-10 years’ agency experience in media product management and technology.
• Strong experience with project planning, management, and delivery.
• Excellent communication and relationship-building skills.

Responsibilities

• Perform detailed assessments to identify client challenges.
• Package operational solutions to address client needs.
• Manage proposal delivery within agreed timelines.

Skills

Project planning

Media operations

Communication

Relationship-building

Presentation skills

Job description

Company Description

Publicis Groupe is a global leader in communication and is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Through a unified and fluid organization, Publicis Groupe partners with its clients across communication, media, data and technology to ensure access to the full breadth of capabilities in every market. Present in over 100 countries, Publicis Groupe employs around 103,000 professionals.

Overview

Join Publicis Groupe’s Global Operations team in a strategic client‑facing role to advise and deliver for our top multi‑national clients on how to establish best‑in‑class global and local marketing operations. At Publicis we continue to invest heavily in our operational approach that enables our clients to maximize how each part of the end‑to‑end marketing ecosystem can flawlessly deliver end‑to‑end global marketing orchestration.

We believe it isn’t enough to have Best‑in‑Class buzz‑words to deliver great marketing. The best marketers of tomorrow will be able to stitch together all marketing services to create highly personal and effective marketing experiences.

The Sr. Director, Global Operations Solutions Consulting & Delivery Lead role is responsible for working directly with our top global clients to consult, package, recommend, sell, and lead the deployment of our end‑to‑end operational offerings. This role also ensures successful deployment of recommended solutions and that each project is delivered appropriately. It will lead key client engagements and inform our next‑generation solutions.

• Excellent opportunity to work with top global, regional and local marketing clients
• Broad global experience working with teams across different time zones
• Central client‑facing role with responsibilities that continue to evolve (i.e., never repetitive or dull)
• Highly flexible and future‑facing work‑life balance
• Competitive salary and flexible time off

Responsibilities

• Perform detailed assessments, identify root client challenges, and compile a summary of gaps and opportunities
• Identify and package Publicis Groupe operational solutions to address new and existing client needs
• Compile cohesive, clear, actionable strategic client recommendations, pricing estimates and any additional follow‑up material through approval
• Directly manage proposal/recommendation delivery within agreed timelines, setting expectations, scoping with internal executive and delivery teams to ensure proposal milestones are achieved and solutions ultimately delivered
• Collaborate with clients, product teams and key capabilities to solve problems and design effective solutions that support internal teams and client business needs
• Work with the New Business Transition team to set up and implement Publicis Groupe operational solutions for new clients during transition
• Manage internal and client executive leadership and account team communications and relationships
• Conduct half‑yearly account reviews with Global Client Leads and teams
• Manage global operations project management, solution SMEs and product teams to ensure timely delivery of operational solutions

Qualifications

• 5‑10 years’ agency experience in media product management and technology (client‑facing), media operations (client‑facing), or client‑side marketing roles
• Strong experience with project planning, management and delivery
• Deep understanding of media operations and the roles of data governance, trafficking, reporting, and analytics across the end‑to‑end media process
• Proactive self‑starter who is detail‑oriented and can work independently
• Flexible and open to role changes or evolutions and to take on new or additional work beyond scope as needed
• Excellent communication, relationship‑building and persuasion skills to develop, manage and maintain client relationships
• Strong presentation skills, including compilation of presentations and collateral to convey recommendations and inspire
• Highest ethical standards
• Prepared to roll up sleeves and get hands on with projects

Benefits and Compensation

Compensation Range: $121,315.00 - $174,300.00 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications and experience of the applicant and the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Publicis Groupe provides robust and inclusive benefits programs and policies including medical coverage, dental, vision, disability, 401(k), parental and family care leave, family‑forming assistance, tuition reimbursement, and flexible time off.

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines.