Senior Director, Franchise Operations - Swire (SSD & AH)

Coca-Cola; Utah; On-site; USD 180,000 - 240,000; Full time

Job summary

The Senior Director, Franchise Leadership - Swire at Coca-Cola leads strategic regard for the Swire geography, aligning MAP USA priorities with geographic plans and driving topline and volume. You will manage a dispersed team, coordinate with a bottling partner, and ensure execution of the Annual Business Plan.

This role requires a strong track record in franchise operations, strategic forecasting, and cross-functional leadership, with a focus on integrity and collaboration across the

Qualifications

• Bachelor's degree in business administration, Marketing, or related field.
• MBA preferred for senior leadership.
• Demonstrated experience in franchise operations or similar leadership roles.

Responsibilities

• Lead strategic development and alignment of priorities into geographic plans.
• Drive topline, share, and volume objectives across the Swire geography.
• Manage a dispersed team and partner with bottling partners to ensure execution.
• Forecast performance and adjust plans to meet ABP targets.
• Foster cross-functional collaboration and leadership development.

Skills

Franchise leadership

Strategic planning

Forecasting

People leadership

Cross-functional collaboration

Education

Bachelor's degree in business or related field

MBA preferred

Job description

Job Description Summary:

Position Title: Senior Director, Franchise Leadership - Swire

Department: Franchise Leadership, Mountain Arctic Pacific USA (aka Swire & Mainstream)

Reports To: Franchise Vice President, MAP USA

Location: Salt Lake City, Utah

The Senior Director of Franchise Leadership - Swire is responsible for strategic oversight, franchise leadership, and business performance across the Swire geography. Reporting to the Franchise Vice President, MAP USA, this leader leads a team of direct reports located across the geography. The role aligns Swire and KO priorities to deliver the Annual Business Plan (ABP), driving topline, share, volume, and other key objectives across the total KO portfolio. Responsibilities include direct people management, team capability development, proactive execution with the bottling partner, performance forecasting and planning adjustments, execution of controllables, and cross-functional stewardship to ensure support needs are met.

This is an exceptional opportunity for a dynamic leader to further Coca-Cola's growth and reputation across the Swire geography, leading a geographically dispersed team and embodying the company's values and commitment to excellence.

What You'll Do for Us

1. Strategic Leadershi p:

   • Lead the development and implementation of corporate and MAP USA priorities into aligned geographic plans and team objectives.
   • Drive and support Swire strategies for topline, share, volume, and other key objectives across the total KO portfolio.

2. Performance Management:

   • Establish business performance metrics and lead consolidated forecasting and business reviews across the Swire geography, aligning team actions and adjusting plans as necessary to meet objectives.
   • Analyze market trends, consumer insights, and competitor activities to inform strategies and optimize performance.

3. Operational Execution:

   • Lead execution through the geographically dispersed franchise team and Swire partners, ensuring clear ownership of execution controllables and consistent follow-through across markets.
   • Identify gaps in performance and implement corrective actions with urgency as needed.

4. Stewardship and Support Function Leadership:

   • Ensure the acceleration of key support functions, facilitating collaboration and engagement among cross-functional teams.
   • Provide leadership in ensuring that all support functions have the necessary resources and guidance to meet their objectives.

5. Relationship Building:

   • Cultivate strong relationships with Swire leadership, MAP USA stakeholders, and cross-functional partners to drive alignment and cooperation across the geography.
   • Represent Coca-Cola values in all interactions, promoting transparency, integrity, and ethical leadership.

6. Innovation and Continuous Improvement:

   • Encourage and pioneer innovative approaches to franchise leadership and operations.
   • Promote a culture of continuous learning, shared best practices, and improvement across the Swire geography.

7. People Leadership and Team Development:

   • Directly manage a team with members located across the Swire geography, establishing clear roles, geographic accountabilities, priorities, and individual objectives aligned with the overall business plan.
   • Own goal setting, regular coaching and feedback, performance reviews, and individual development plans for direct reports; build franchise leadership capabilities and support talent and succession planning.
   • Build a connected, inclusive, and accountable team through regular one-to-one discussions, virtual team routines, and in-market engagement; balance workloads and coordinate execution across locations.

8. Other projects tied to strategic priorities as may be identified according to business need.

Requirements & Qualifications

• Bachelor's degree in business administration, Marketing, or related field; MBA preferred.
• Minimum of 10 years of experience in franchise operations or a similar leadership role within the CPG industry.
• Demonstrated experience directly managing and developing teams across multiple geographic locations, including goal setting, coaching, performance management, and talent development.
• Proven track record of delivering strategic objectives related to topline, share, and volume.
• Strong analytical, forecasting, and strategic planning skills.
• Excellent interpersonal, communication, and leadership skills.
• Ability to work effectively in a fast-paced environment and adapt to changing circumstances.

Values & Behaviors Expected

• Leadership & Integrity: Demonstrate ethical leadership and integrity in all business dealings.
• Collaboration: Foster teamwork and collaboration across functions and territories.
• Diversity & Inclusion: Champion a culture of respect for diversity and inclusion.
• Innovation: Encourage innovation and forward-thinking solutions.
• Accountability: Take ownership and accountability for results and actions.

What We'll Do for You

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