Senior Director Field Compensation & Performance

Moonlaketx; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

MoonLake seeks an experienced leader to build and govern field incentive plans from the ground up, translating strategy into transparent, fair compensation and trusted performance analytics across Sales and related field teams.

You will own payout governance, data validation, QA, and use dashboards to drive quota attainment and execution improvements in coordination with Commercial Analytics.

Qualifications

• Bachelor's degree in business, finance, operations or related field; MBA or analytics degree preferred.
• 8 years of pharmaceutical/biotechnology incentive compensation, sales ops or analytics experience.
• Deep experience with IC design, payout operations, plan governance and US pharma data sources.
• Strong Excel/data-modeling skills; experience with BI tools and IC platforms.

Responsibilities

• Design, model and govern incentive-compensation plans aligned with US strategy and compliant behaviours.
• Lead annual and in-year IC governance, including goal methodology, plan documents, approvals and scenario testing.
• Own payout calculations, data validation, QA, exception handling and field communications.
• Partner with Sales, Finance, HR, Legal and analytics to ensure transparent, defensible plans.
• Develop dashboards and analyses on performance, quota attainment and execution opportunities.
• Support quota-setting, territory alignment and performance decisions with Commercial Analytics.
• Create governance processes and SLAs with external IC/vendors.
• Build trust with field teams through accuracy and fair communication.
• Conduct field engagement to assess plan design impact and unintended consequences.

Skills

Incentive design

Payout operations

Data modeling

Excel

BI tools

IC platforms

Cross-functional collaboration

Education

Bachelor's degree in business/finance/ops

MBA or advanced analytics degree preferred

Tools

BI tools

IC platforms

Job description

Job Purpose

Build MoonLake's field incentive-compensation governance from the ground up. This role will translate launch strategy into clear, fair and motivating incentive plans; own payout governance and quality; and provide trusted performance analytics across Sales and other eligible field organizations.

Your profile

Major Accountabilities

• Design, model and govern incentive-compensation plans aligned with U.S. strategy, role accountabilities and compliant behaviours.
• Lead annual and in-year IC governance, including goal methodology, plan documents, approvals, scenario testing and change control.
• Own payout calculations, data validation, quality assurance, exception handling, dispute resolution and field communications.
• Partner with Sales leadership, Finance, HR, Legal/Compliance, Analytics and external vendors to ensure plans are transparent, defensible and operationally sound.
• Develop performance dashboards and analyses that help leaders understand re-sults, trends, quota attainment and execution opportunities.
• Support quota-setting, territory alignment and performance-measure decisions in coordination with Commercial Analytics.
• Create clear governance processes and service-level expectations with external IC/data vendors.
• Build trust with field teams through accuracy, responsiveness, fairness and trans-parent communication.
• Conduct periodic field engagement to understand how plan design is affecting behaviour and where unintended consequences may exist.
• Manage vendors associated with sales operations such as and not limited to (Fleet, Awards Programs, Sampling Vendors and Fuel Cards)

Job Requirements

Education:

• Bachelor's degree required in business, finance, operations or a related field; MBA or advanced analytics degree preferred.

Experience:

• 8 years of pharmaceutical/biotechnology incentive compensation, sales operations, commercial analytics or sales-force effectiveness experience.

Skills/knowledge/behavioural competencies:

• Deep experience with IC design, payout operations, plan governance and U.S. pharmaceutical data sources.
• Strong Excel/data-modeling skills; experience with BI tools and IC platforms preferred.
• Demonstrated ability to communicate complex quantitative concepts to field and executive audiences.
• Strong cross-functional influence, confidentiality, judgment and compliance awareness.
• Experience managing external vendors and high-stakes operational deadlines.

Why us?

An exciting job opportunity awaits you!

MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team.

What we offer:

Learning Environment: An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment.

Impactful Work: Contribute to ground-breaking projects that have the potential to transform global healthcare.

Flexibility and Balance: Enjoy a healthy work-life balance while making meaningful contributions to our team.

Career Growth: A clear path for career progression, with the chance to take on more responsibilities as you develop your skills.