Senior Director, Engineering - (CPE Enablement / Architecture)

Charter Communications; Englewood (CO); On-site; USD 156,000 - 276,000; Full time

Job summary

Charter Communications in Englewood, CO seeks a Senior Director, CPE Enablement Architecture to lead a team delivering new product introduction and reliability improvements across DOCSIS, PON, and WiFi CPE. You will set the operating rhythm, mentor senior engineers, and partner with executive leadership to prioritize work and drive end-to-end delivery.

This is a leadership role focused on strategy and delivery, ensuring designs move into field deployment and into customers' homes smoothly and on

Qualifications

• Master's degree in engineering or related field or equivalent experience.
• 9+ years of management experience.
• 12+ years of engineering or network operations experience.
• 5+ years of project management experience.
• Advanced knowledge of CPE and access network technologies (DOCSIS, PON, WiFi, IP networks).
• Experience leading senior technical professionals and developing engineers.

Responsibilities

• Lead and develop a team of 10+ Principal Architects and Engineers, including performance calibration and career development.
• Own the New Product Introduction pipeline end to end across DOCSIS, PON, and WiFi CPE.
• Maintain real-time awareness of active NPIs and reliability workstreams, ensuring on-schedule delivery with no surprises.
• Serve as the accountable partner between CPE Enablement and executive leadership and other orgs.
• Advise executive leadership on CPE technology direction, product strategy, and reliability investment.
• Partner with Product in ideation sessions to shape next-gen CPE products.
• Direct quality standards for design documentation and handoff.
• Manage the team's operating and capex budget and execute financial plans.
• Lead succession planning and contribute to growth of the CPE engineering org.

Skills

English proficiency

CPE knowledge (DOCSIS, PON, WiFi)

Leadership of senior staff

Product-to-field handoff

Project management

Decision making under pressure

Budget management

Cross-functional collaboration

Education

Master's degree in engineering or related field

Industry and vendor certifications (Cisco, Juniper, etc.)

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive in leading the senior technical talent that shapes what shows up in millions of customers' homes? As Senior Director, CPE Enablement Architecture at Spectrum, you'll lead a team of Principal Architects and Engineers driving new product introduction and reliability improvements across DOCSIS, PON, and WiFi customer premises equipment. You'll own the operating rhythm of the team - people development, portfolio visibility, and cross-organizational delivery - and represent CPE Enablement in the rooms where Spectrum's high-speed data product direction is formed. Every day, your leadership will determine how quickly new CPE technology reaches customers and how well it performs once it's there.

This is a leadership role, not a technical contributor role. The team already holds deep domain expertise. Your job is to lead them, keep complex work moving across a demanding organizational landscape, and make sure their output lands - in delivery teams, in product roadmaps, and in customers' hands.

How You'll Make an Impact

• Lead and develop a team of 10+ Principal Architects and Engineers (levels I-III) - 1:1s, goal setting, performance calibration, and active career development for veteran senior individual contributors
• Own the New Product Introduction pipeline end to end across DOCSIS, PON, and WiFi CPE: vendor engagement, design readiness, lab validation coordination, and handoff quality
• Maintain real-time awareness of every active NPI and reliability workstream, advancing projects from design through delivery-team handoff on schedule and without surprises
• Serve as the accountable partner between CPE Enablement and executive leadership, delivery teams, partner engineering, product, and software development organizations - removing friction at org boundaries rather than escalating it
• Partner with Portfolio Management to keep priorities aligned to current technical realities, emerging risk, and delivery capacity, surfacing conflicts before they become escalations
• Advise executive leadership on CPE technology direction, product strategy, and reliability investment, translating complex technical work into clear, prioritized, decision-ready narratives
• Partner with Product in structured ideation sessions to shape the next generation of CPE products, bringing the team's technical insight forward into product strategy
• Direct quality standards for design documentation and handoff, ensuring delivery teams receive work that is complete, well-communicated, and ready to execute
• Manage the team's operating and capital budget and execute approved financial plans
• Lead succession planning and contribute to the growth of the broader CPE engineering organization

Working Conditions

• Office environment
• Varying schedules within a 24 x 7 network operations setting
• Exposure to moderate noise levels
• Travel required

What You'll Bring to Spectrum

Required Qualifications

Education

• Master's degree in engineering or related field or equivalent experience

Experience

• 9+ years of management experience
• 12+ years of engineering or network operations experience
• 5+ years of project management experience

Skills

• Ability to read, write, speak and understand English
• Advanced knowledge of customer premises equipment and access network technologies - DOCSIS, PON, WiFi, and IP networks
• Experience leading Principal or Staff-level technical professionals, including performance calibration and development of senior individual contributors
• Experience taking hardware or software products from design through field delivery, including vendor engagement, lab validation, and cross-team handoff
• Effective multitasking and management of concurrent projects and competing priorities
• Strong decision-making and problem-solving under pressure
• Supervisory and motivational skills
• Proficiency with personal computers and standard business software

Preferred Qualifications

• WiFi domain depth: 802.11ax/be standards, ecosystem platforms (OpenSync, Plume, RDK-B), or large-scale WiFi deployment experience
• Software architecture background across complex systems - embedded, firmware, cloud-managed CPE, or network software
• MSO or cable industry experience, including network architecture, provisioning, or service delivery
• Experience managing technical relationships with CPE manufacturers, chipset vendors, or platform partners through product development cycles
• Participation in standards or ecosystem bodies - CableLabs, Wi‑Fi Alliance, IEEE 802.11, or similar
• Applied AI in engineering workflows: demonstrated use of AI tooling, including large language models, integrated into existing platforms and toolchains to reduce manual effort, compress analysis cycles, and extend the output of a small senior team.
• Candidates should be prepared to discuss specific implementations and the concrete benefit each delivered.

Education

• Industry and vendor-specific certifications and training (Cisco, Juniper, Alcatel-Lucent, NCTI, SCTE, BCT/E)

Skills

• Advanced knowledge of Spectrum's products and services

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2026-09-21 08:16 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $155,600.00 and $275,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.