Senior Director, Digital Patient Engagement

HealthSearch Group; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

A renowned Academic Medical Center in New York City seeks a Senior Director for Digital Patient Engagement. The ideal candidate will lead digital initiatives, manage patient engagement projects, and enhance patient experiences through innovative technology solutions. This role offers an excellent opportunity to impact diverse populations by improving access and convenience in care.

Qualifications

• Proven record of successful implementations in patient engagement projects.
• Experience working across functional areas in large organizations.
• Strong passion for leveraging technology to improve health.

Responsibilities

• Lead the department in Digital Patient Engagement initiatives.
• Manage analytics and reporting functions related to patient care access.
• Work closely with the VP for improving patient experience across digital channels.

Skills

Collaboration

Patient Engagement

Digital Health Strategy

Job description

Lead Patient Digital Services at a renowned Academic Medical Center in New York City

Job #2020-10-01 Location: New York City Salary: Competitive compensation package

Join our renowned, award winning academic medical center located in NYC. We consistently lead in several specialties and are ranked nationally for different specialty areas. Our growing, state-of-the-art offers a very stable hospital leadership team, and great long term career opportunity.

Job Summary

You will lead a growing department and team that is a major driver of our movement into the Digital Patient Engagement space. We are building a brand new mobile and web application that will provide the front-end experience for patient care access. Our hospital works with a number of systems including Allscripts. This position will aggregate all the multiple systems with one set of credentials.

The build is in the design/development phase; looking for someone that can lead forward and through subsequent phases of development and implementation. Position will manage analytics and reporting functions.

Reporting and working closely with the VP, Digital Health Strategy and Implementation, the Senior Director will work to improve outcomes, enhance patient experience, and deepen patients’ engagement in care through improved access, convenience and transparency across digital channels. The Senior Director, Digital Patient Engagement serves as an organization-wide lead and evangelist for patient-facing digital initiatives, including scheduling, pre-visit planning, patient self-management tools, payment mechanisms, access to records, post-visit follow-up, and experience surveys.

Job Requirements

The successful candidate will have a proven record of successful implementations of patient engagement projects and accomplishment through collaboration across functional areas of large organizations, as well as a passion for the role that technology can play in improving the health of diverse populations.

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