Senior Director, Debit Experience & Growth

ITSMF; McLean (VA); On-site; USD 270,000 - 308,000; Full time

Job summary

Capital One in McLean, VA, is seeking a Senior Director, Product Management, Debit Customer Experiences to lead the strategy and delivery of debit experiences from activation to engagement. You will guide cross-functional teams, partner with Design on UX research, and drive outcomes across the customer lifecycle.

The role requires a strong product mindset, ability to prioritize business drivers, and delivering scalable, customer-focused digital solutions in a fast-paced fintech environment.

Qualifications

• Bachelor's degree in any field and at least 7 years of Product Management experience.
• At least 3 years in People Management Experience.
• Experience translating business strategy into consumer facing digital products.

Responsibilities

• Define and deliver a winning debit customer experience across the customer journey.
• Partner with Design on UX research and work closely with engineering teams on delivery.
• Translate business strategy into consumer facing digital products and outcomes.

Skills

Product management

People management

Education

Bachelor's degree in any field

Job description

Capital One in McLean, VA, is seeking a Senior Director, Product Management, Debit Customer Experiences to lead the strategy and delivery of debit experiences from activation to engagement. You will guide cross-functional teams, partner with Design on UX research, and drive outcomes across the customer lifecycle.

The role requires a strong product mindset, ability to prioritize business drivers, and delivering scalable, customer-focused digital solutions in a fast-paced fintech environment.