Senior Director, Data Center GPU Programs & Customer Success

AMD; Santa Clara (CA); On-site; USD 320,000 - 520,000; Full time

Job summary

AMD is seeking a Senior Director of Customer Program Management for Data Center GPUs. Lead end-to-end programs across OEM/ODM partners, CSPs, and clients to drive platform development, clustering, deployment, and uptime.

You will align cross-functional teams—engineering, product, support, and GTM—to accelerate customer ramp, protect relationships, and maximize adoption of AMD DC GPU solutions.

Qualifications

• Proven track record leading large cross-functional customer programs for datacenter GPUs or server platforms.
• Experience working with OEMs/ODMs and CSPs on platform development and deployment.
• Deep understanding of datacenter infrastructure, Linux, containerization and virtualization, and ROCm/driver ecosystems.
• Experience driving PoC to production ramps at scale in post-silicon environments.
• Strong operational discipline with KPIs and measurable improvements.
• Excellent executive communication with senior customer and partner leadership.
• Background in program management, systems engineering, or technical account management at scale.

Responsibilities

• Own end-to-end customer programs for datacenter GPU engagements, from platform definition with OEM/ODM partners to cluster deployment and long-term success.
• Coordinate engineering, system validation, software stack integration, performance tuning, and support teams to meet uptime targets.
• Lead technical engagements for PoC, development, validation, and production ramp with CSPs and enterprise customers.
• Define program governance, milestones, KPIs, risk plans, and stakeholder communications.
• Provide customer-driven feedback to Product Management and Engineering to influence roadmaps.
• Oversee customer-facing support and escalation processes, including release coordination.
• Develop repeatable playbooks and validation methodologies for large-scale deployments.
• Represent AMD in senior customer forums and lead incident response with cross-functional teams.
• Collaborate with GTM to enable product positioning and customer references.

Skills

Program management

Cross-functional leadership

Executive communication

Customer success

Datacenter GPU

Education

Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering, or related field

Tools

ROCm

Linux

Containerization

Virtualization

GPU software stacks

Job description

AMD is seeking a Senior Director of Customer Program Management for Data Center GPUs. Lead end-to-end programs across OEM/ODM partners, CSPs, and clients to drive platform development, clustering, deployment, and uptime.

You will align cross-functional teams—engineering, product, support, and GTM—to accelerate customer ramp, protect relationships, and maximize adoption of AMD DC GPU solutions.