Senior Director, Credit Risk

Marqeta, Inc.; California; Remote; USD 180,000 - 240,000; Full time

Job summary

Marqeta, Inc. is seeking a Senior Director, Credit Risk to lead our underwriting organization and develop strategies for scalable credit programs. You will mentor a world-class team and collaborate with Product, Risk Operations, Finance, and Data, while partnering with external bank partners.

The role can be performed remotely within the United States or from our Oakland, CA headquarters, with a focus on building best-in-class credit models and governance.

Qualifications

• 12–15+ years of credit underwriting experience with major banks.
• Advanced statistical background with data-driven approach.
• Ability to mentor and develop a high-performing team.

Responsibilities

• Scale and lead the credit organization for Marqeta's credit business.
• Mentor and grow a team from 2 to 10+ professionals in 1–2 years.
• Oversee portfolio performance for consumer and commercial programs.
• Build underwriting models using advanced statistics and data science.
• Monitor and adjust credit policies based on risk trends.
• Establish credit strategies for co-brand, consumer, and commercial cards.
• Improve underwriting documentation and governance with bank partners.
• Partner with Product to build modern credit stacks and data strategy.
• Represent credit capabilities to customers and bank partners.
• Provide risk consulting to bank partners and customers.

Skills

Credit underwriting

Risk analysis

Team leadership

Stakeholder management

Credit policy

Education

Bachelor's degree

PhD preferred in Statistics/Math

Job description

As Marqeta's Senior Director, Credit Risk, you will lead our underwriting team and be responsible for developing and designing strategy to help us launch and scale successful credit programs. You will be the person who scales our credit underwriting organization leveraging our early beginnings and progress to date - establishing Marqeta as a disruptive force in the credit space with our differentiated vision and approach. You will mentor and develop a world-class team of credit risk professionals and drive innovation to establish best-in-class credit strategies and underwriting models. This role requires someone who can represent Marqeta at the highest levels with customers and partners as our head of underwriting and credit risk strategy. You will work closely with internal stakeholders including Product, Risk Operations / Servicing, Finance, and Data while partnering and building strong relationships with external bank partners and customers.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our headquarters in Oakland, CA. We’d love for you to join us!

The Impact You'll Have

• Scale and lead Marqeta's credit organization - this is a foundational role for our credit business
• Mentor, guide and develop a high-performing team that will scale from 2 to 10+ professionals over the next 1-2 years
• Oversee portfolio performance and account management activities across diverse portfolio types including consumer and commercial credit programs
• Build, review, and refine Marqeta's consumer and commercial underwriting models leveraging advanced statistical modeling and data science
• Proactively monitor and adjust Marqeta's credit policies based on performance and risk trends across multiple portfolio types and risk segments
• Establish credit strategies for our co-brand, consumer and commercial credit card programs that directly drive KPIs (approval rates, new accounts, loss rate, profit margin, etc.)
• Enhance underwriting and risk documentation, work with bank partners on model validation and governance, and report KPIs to senior management and external stakeholders
• Partner with product to build modern credit stacks and data strategy leveraging financial, bank, and third-party datasets to enable underwriting automation
• Represent Marqeta's credit capabilities and vision to customers and bank partners
• Provide risk consulting services to our bank partners and customers, recommending improvements to credit strategies

Who You Are

• 12-15+ years of experience in credit underwriting at major banks - you understand underwriting and portfolio performance management inside and out
• You understand both traditional banking rigor and fintech pace
• Bachelor's degree or equivalent in Finance, Business, Accounting, Economics, Statistics, Math or similar fields (Advanced statistical background - PhD in Statistics, Mathematics, or quantitative field strongly preferred