Senior Director - Consumer Sector - Retail Strategy, North America

Cornerstone OnDemand Ltd.; New York (NY); On-site; USD 240,000 - 275,000; Full time

Job summary

A leading consultancy is seeking a Senior Director for their Consumer sector, focusing on Retail strategy. The role involves driving revenue growth, managing client relationships, and leading a talented team. Candidates should have extensive experience in management consulting and a strong understanding of the Retail industry.

Benefits

401(k) with company matching

Paid time off

Medical/Dental/Vision insurance

13 paid holidays per year

Qualifications

• Minimum 10+ years of experience in management consulting, ideally in the Consumer sector.
• Proven business consulting expertise in growth strategies and pricing.

Responsibilities

• Drive value-based outcomes while contributing to company culture and success.
• Develop custom solutions to complex strategy engagements.
• Lead and guide a team of junior consultants.

Skills

Leadership

Analytical Skills

Client Relationship Management

Communication

Education

Undergraduate Degree

MBA

Job description

Senior Director - Consumer Sector - Retail Strategy, North America

In the United States - Atlanta | New York | Chicago | Boston

Simon-Kucher's sole focus is on unlocking better growth for our clients, increasing their long-term sales, value, and profit. We achieve this by optimizing every lever of their commercial strategy – customer engagement, product, pricing, innovation, marketing, distribution, and sales.

Our North American Consumer sector is growing rapidly and serves a broad base of industry leading and high growth clients across Consumer Goods, Retail, and Leisure, Travel, & Tourism. We provide clear, and actionable growth strategies to our clients using advanced analytical techniques, large scale primary consumer research, and behavioral science.

We are hiring a Senior Director level Individual to support our growing Retail business. Our focus for this role is on expertise in Revenue Growth Management (RGM advisory) coupled with broader end-to-end commercial excellence experience. This individual will join a high performing unit delivering best in class RGM strategies across the consumer goods universe.

We are looking for talented individuals to amplify the growth of this dynamic team. Given the growth we are experiencing, we expect this role to develop quickly into a leader for the practice with opportunity to advance quickly.

What makes us special:

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company with a startup feel. We invest in your professional development every step of the way.
• Enjoy balance and flexible working. Be empowered to do your best work – whether it’s from home or in the office.
• Prioritize your health and well-being. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
• Invest in your future. All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching. Our Employee Bonus Opportunity Program ensures that when our firm grows, you grow with us.
• Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.

How you will create an impact:

• As a Senior Director, you will be a vital member of our Consumer consulting team focused on Retail strategy, driving value-based outcomes while contributing to Simon-Kucher's culture and success.
• Cultivate trusted-partner client relationships, source project opportunities, and develop project proposals leading to revenue generation.
• Deliver solutions by leveraging deep content knowledge and client relationship-building skills, with expertise in the Consumer sector, specifically within the Retail industry.
• Bring knowledge across commercial and go-to-market topics within retail including but not limited to pricing strategy and setting, promotion effectiveness, markdowns and clearance optimization, assortment optimization and white space identification, merchandising and value proposition, consumer segmentation, loyalty program design, and omnichannel strategies.
• Identify client pain points and develop custom solutions to complex strategy engagements.
• Own client engagements and projects within Consumer sector, specifically Consumer Goods organizations.
• Actively participate in proposal development and pre-sales meetings with potential new clients to address their needs, priorities, and challenges, while expanding SK's commercial growth strategy footprint, offerings, and client base.
• Demonstrate ability to develop, implement, scale, and manage delivery which balances customer success, project profitability, and employee satisfaction, while proactively responding to and incorporating client feedback.
• Owner of multiple client engagements and projects within Consumer sector, specifically Retail organizations. Demonstrated ability to develop, implement, scale, and manage delivery which balances customer success, project profitability, and employee satisfaction.
• Provide exceptional client service and client-focused communication, even during challenging and unexpected situations.
• High-energy, hands-on, creative consulting leader who can work with clients, staff, and Partners in a non-hierarchical model.
• Lead and guide a large and incredibly talented team of junior consultants to develop innovative and actionable insights and recommendations using data, analytics, and research that deliver impactful recommendations for clients.
• Willingness and ability to act as a hands-on player. Proven ability to deliver complex change/program management projects and play a hands-on role in the creation and management of these opportunities.
• Effectively manage multiple engagements and project teams concurrently, including the development of project team members by providing coaching, training, and feedback.
• Proactively steer the continued growth and development of Simon-Kucher's Consumer sector, specializing in Retail practice by contributing to priorities (e.g., developing new capabilities, supporting thought leadership articles/research relevant for clients), by identifying and pursuing new business opportunities (e.g., lead generation, new content creation, supporting end-to-end proposal development, and participating in client pitches), and proactively pursuing follow-on opportunities with existing clients.
• Develop and deliver thought leadership in collaboration with peers and senior team members, with a focus on Retail strategy.
• Stay abreast of current business and industry trends relevant to our clients' businesses.
• Analyze existing processes and tools and recommend opportunities for continued improvement.
• Demonstrate an elevated level of empathy and emotional intelligence when managing conflict and/or communicating change.
• Play an integral role in the recruitment and integration of new consultants with a focus on the Retail industry.
• Be a leader in the firm and contribute to Simon-Kucher's culture and success.

Your profile:

• Outstanding drive, determination, and desire to be part of a growing, top-tier consulting firm.
• Strong knowledge and passion for the Consumer sector, with a specific focus on the Retail industry.
• An undergraduate degree is required; MS, MA, MBA, or other advanced degree is preferred.
• Minimum 10+ years of experience in a professional services environment, ideally in management consulting, serving the Consumer sector, specifically the Retail industry.
• Proven business consulting expertise in disciplines such as growth strategies, go-to-market strategy, segmentation (advanced analytics), product and portfolio design, pricing, marketing, value proposition development, distribution strategy (omni-channel management, digitization, and channel orchestration), sales strategies (sales efficiency, processes, incentives, and motivations), and monetization strategies.
• Access to an existing network within the Consumer Retail industry in North America, preferably with senior executives within Retail organizations.
• Proven ability to build relationships, identify client pain points, and develop custom solutions at the executive level to successfully sell complex strategy engagements to Consumer Goods companies. Proven capability to identify new revenue opportunities with existing clients. Client relationship management is key.
• Access to an existing network within the Consumer Retail industry in North America, preferably with senior executives within Retail organizations.
• Proven ability to build relationships, identify client pain points, and develop custom solutions at the executive level to successfully sell complex strategy engagements to Retail companies.
• Actively participate in proposal development and pre-sales meetings with potential new client organizations. Additionally, proven capability to identify new revenue opportunities with existing clients. Client relationship management is key.
• Owner of client engagements and projects within Retail organizations.
• Demonstrated ability to develop, implement, scale, and manage delivery which balances customer success, project profitability, and employee satisfaction.
• Team-first approach. Proven skills in identifying, recruiting, developing, mentoring, coaching, motivating, and retaining top talent.
• Proven success in building and leading a Consumer sector, Retail practice in a professional services environment with a focus on profitable revenue growth, IP development, and employee enrichment.
• Willingness and ability to act as a hands-on player. Proven ability to deliver complex change/program management projects and play a hands-on role in the creation and management of these opportunities.
• Demonstrated ability to develop and maintain deep relationships with senior clients.
• Record of achievement in selling and managing new and follow-on engagements.
• Strong analytical skills with the ability to distill insights/takeaways from large sets of data.
• Demonstrated record of solving complex problems, directing teams, and completing challenging project activities within tight project timelines.
• Record of accomplishment of managing multiple engagements, including work plans, deliverables, budgets and schedules, and accounts receivable.
• Effective presentation and communication abilities to succinctly present findings, takeaways, and key recommendations to a senior audience.
• Highly inclusive and empathetic approach to leadership and team management that enables tangible return for clients and fosters cooperation across teams.
• Strong interpersonal skills with ability to work seamlessly and collaboratively with various internal and external colleagues and stakeholders.
• Ability to travel at least 25% of the time.

The pay range for this position in New York is $240,000-$275,000/year. Compensation may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 13 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

About Simon-Kucher
Simon-Kucher is a global consultancy with more than 2,000 employees in 30+ countries.Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients.We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist.

Simon-Kucher is an Equal Employment Opportunity (“EEO”) employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or militarily status, or any other legally protected status.

Webelieve in building a culture that embraces belonging, creating an environmentin which our people feel valued, are able to be themselves and feel theircontribution matters. If we get that right, great things will happen; peoplewill grow faster, innovate, feel valued, and create better outcomes foreveryone – our people, our clients and, of course, our business.

Simon-Kucher North America Talent Acquisition Team
[e-mail]
simon-kucher.com/careers