Senior Director, Community Living & Impact

The Arc Baltimore; Baltimore (MD); In loco; USD 95.000 - 105.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Pension plan

Paid time off

FSAs

Disability insurance

Tuition reimbursement

Employee discounts

Employee assistance

Descrizione del lavoro

The Arc Baltimore invites applications for Senior Director of Community Living in Maryland. This leadership role directs strategic and operational efforts to provide person-directed residential supports, ensures quality and regulatory compliance, and drives financial stewardship across Community Living programs.

Ideal candidates hold a 4-year degree with significant leadership experience in developmental disabilities or related fields, and have a track record of expanding community integration

Competenze

• Bachelor's degree in a related field is required.
• Master's degree in Human Services, Social Work, Healthcare Administration, or related field preferred.

Mansioni

• Develop and execute departmental goals that align with The Arc Baltimore's strategic plan and organizational priorities.
• Identify opportunities to expand, strengthen, and innovate Community Living services based on emerging needs, industry best practices, and regulatory changes.
• Lead organizational initiatives that improve service quality, operational effectiveness, and person-directed outcomes.
• Foster a culture of innovation, accountability, continuous improvement, and operational excellence.
• Direct the day-to-day operations of Community Living, ensuring high-quality, person-directed service delivery.
• Provide leadership, coaching, supervision, and professional development to Community Living Directors.
• Develop systems and processes that improve efficiency, consistency, communication, and service quality.
• Ensure appropriate staffing models and effective deployment of resources across Community Living.
• Champion person-directed practices that promote choice, self-determination, independence, dignity, and community inclusion.
• Ensure services are individualized and driven by each person's goals, preferences, strengths, and assessed needs.
• Promote meaningful community engagement and opportunities for people supported to achieve their desired outcomes.
• Ensure services reflect current evidence-based practices.
• Ensure compliance with Maryland DDA regulations, COMAR requirements, Medicaid Waiver standards, licensing requirements, accreditation standards, and organizational policies.
• Lead quality assurance and continuous quality improvement initiatives across Community Living.
• Oversee corrective action plans and risk mitigation activities.
• Prepare for and participate in regulatory reviews, audits, and licensing inspections.
• Develop, manage, and monitor departmental operating budgets.
• Ensure responsible stewardship of organizational resources.
• Monitor staffing utilization, overtime, vacancy management, and financial performance.
• Partner with Finance to develop annual budgets, forecasts, and long-range financial planning.
• Identify operational efficiencies while maintaining exceptional quality of care.
• Recruit, develop, mentor, and retain a high-performing team.
• Build leadership capacity through coaching, succession planning, and professional development.
• Partner with Human Resources to improve recruitment, retention, onboarding, and leadership development strategies.
• Ensure leaders consistently demonstrate The Arc Baltimore's values and leadership expectations.
• Collaborate with Clinical Services, Quality, Human Resources, Finance, Facilities, and other departments to ensure coordinated service delivery.
• Develop strong relationships with people supported, families, guardians, Coordinators of Community Services (CCS), and community partners.
• Represent The Arc Baltimore on committees, professional organizations, and community initiatives.
• Build partnerships that expand opportunities for community integration and quality supports.
• Establish departmental goals and measurable performance expectations.
• Lead corrective action and performance improvement initiatives when necessary.
• Promote a data-informed culture focused on measurable outcomes and accountability.
• Establish regular travel throughout The Arc Baltimore service locations.
• Occasional evening and weekend work as operational needs require.

Formazione

Bachelor's degree

Master's degree

Descrizione del lavoro

The Arc Baltimore invites applications for Senior Director of Community Living in Maryland. This leadership role directs strategic and operational efforts to provide person-directed residential supports, ensures quality and regulatory compliance, and drives financial stewardship across Community Living programs.

Ideal candidates hold a 4-year degree with significant leadership experience in developmental disabilities or related fields, and have a track record of expanding community integration