Senior Director, Commercial - Functional Relationship Manager

Nestlé S.A.; Arlington (VA); On-site; USD 187,000 - 269,000; Full time

Benefits offered by this job

401(k) with company match

Healthcare coverage

Performance-based incentives

Job summary

Nestlé S.A. seeks a Senior Director, Commercial - Functional Relationship Manager to lead the IT & Digital partnership across Marketing and Sales for Nestlé USA.

You will translate commercial strategy into a unified digital roadmap and drive value through measurable outcomes, including revenue growth and consumer engagement. You will shape global product roadmaps, lead a high-performing FRM team, and govern investments while driving GenAI and advanced analytics to enable connected commerce

Qualifications

• Bachelor's degree is required.
• 12+ years IT & Digital or Commercial experience.
• 5+ years FRM/BRM/commercial tech leadership partnering with exec Marketing and Sales.
• 3+ years Agile/SAFe delivery experience.
• 2+ years GenAI or AI-driven solutions in commercial use cases.

Responsibilities

• Lead end-to-end delivery of a unified Marketing + Sales digital roadmap.
• Partner with executive Marketing and Sales to translate strategy into digital initiatives.
• Drive EDT governance and prioritize cross-functional initiatives.
• Develop a high-performing FRM team and manage IT investments.
• Represent commercial priorities in enterprise governance forums.

Skills

Leadership

Cross-functional collaboration

Advanced analytics

GenAI

Agile/SAFe

Strategic partnerships

Education

Bachelor's degree

MBA or related Master's preferred

Tools

CRM

CDP

SFA

eCommerce

Martech

Trade Promotion

Job description

Senior Director, Commercial - Functional Relationship Manager

As the digital arm for the world's largest food and beverage company, Nestlé IT & Digital Americas harnesses the power of data, analytics, and innovative technology to deliver transformative solutions and business resiliency for Nestlé businesses and iconic brands from Purina® to Nescafé®.We’re innovators, strategic collaborators, value multipliers, and digital business leaders committed to delivering results that create meaningful experiences and drive value, enabling Nestlé to win in the marketplace. By joining, you become part of a 150-year legacy and a global team of 270,000+. We invest in our people—their growth, development, and sense of belonging. This shared unity and purpose is what motivates individuals to join, stay, and advance their careers within Nestlé.

This position is not eligible for Visa Sponsorship.

Position Summary

As the Sr. Director, Functional Relationship Management for Commercial, you’ll lead the IT & Digital partnership across both Marketing and Sales for Nestlé USA. Serving as the single point of integration between multiple IT product groups and senior commercial leaders in the business, you’ll translate commercial strategy into a coherent, value-driving digital roadmap and ensuring that what gets built moves the needle on growth, share, and consumer engagement.

This role drives Nestlé’s Enterprise Digital Transformation (EDT) in the Americas, owning the execution of key commercial initiatives like Partner to Sell (P2S), partnering with global sales, EDT governance, and market leaders, turning strategy into scalable solutions. Building strong partnerships with the Chief Growth Officer organization, Sales, Brand, and Category leaders, you’ll help shape and prioritize a unified Marketing + Sales technology roadmap.

• Own and drive a unified Marketing + Sales digital roadmap aligned to Nestlé2030, MBS (Marketing Business Services) 2.0, and global EDT strategy
• Shape and prioritize demand across the commercial IT portfolio; resolve cross-functional priorities with peer FRMs (Functional Relationship Managers).
• Lead end-to-end delivery of commercial technology initiatives, ensuring measurable business outcomes (revenue, ROI, adoption)
• Influence global product roadmaps and ecosystems (CRM, CDP, Trade Promotion, eCommerce, etc.) to reflect market needs
• Drive innovation through GenAI, advanced analytics, and connected commerce, while aligning with enterprise governance
• Manage commercial IT investments, optimizing spend, retiring legacy systems, and ensuring strong value realization
• Represent commercial priorities in enterprise governance forums, driving timely decisions and effective escalation
• Lead and develop a unified Commercial FRM team, fostering a high-performing, integrated IT&D organization.

Requirements:

• Bachelor's degree from an accredited institution required
• 12+ years of progressive IT & Digital or Commercial experience
• 5+ years of experienceFRM, BRM, or commercial technology functions at a senior levelpartnering with executive Marketing and Sales stakeholders to define and deliver digital strategy, with hands-on expertise across Martech and Sales Tech ecosystems (e.g., CRM, CDP, Trade Promotion, SFA, eCommerce)
• 5+ years of direct leadership experience building and developing high-performing, cross-functional teams
• 3+ years of experience operating within product-based IT models and utilizing Agile/SAFe methodologies for delivery
• 2+ years of experience applying advanced analytics, GenAI, or AI-driven solutions within commercial use cases (e.g., personalization, sales enablement).

Other

• Master's degree (MBA, Computer Science, MIS, or related field) is preferred

The approximate pay range for this position is $187,000.00 to $269,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com).

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.