Senior Director, Commercial - Functional Relationship Manager

Nestlé IT & Digital Americas; Arlington (VA); On-site; USD 187,000 - 269,000; Full time

Benefits offered by this job

401k with Company match

Healthcare coverage

Job summary

Nestlé IT & Digital Americas in Arlington, VA, seeks a Senior Director, FRM for Commercial, to lead the IT & Digital partnership across Marketing and Sales for Nestlé USA. You will translate commercial strategy into a coherent, value-driving digital roadmap and ensure initiatives move the needle on growth, share, and consumer engagement.

This role drives Nestlé’s Enterprise Digital Transformation in the Americas, owning the execution of key commercial initiatives and shaping a unified Marketing

Qualifications

• Bachelor's degree from an accredited institution required.
• 12+ years of progressive IT & Digital or Commercial experience.
• 5+ years of senior FRM/BRM experience with executive stakeholders in marketing and sales.
• 5+ years of direct leadership building cross-functional teams.
• 3+ years in product-based IT with Agile/SAFe delivery.
• 2+ years applying GenAI or AI in commercial use cases.

Responsibilities

• Own and drive unified Marketing + Sales digital roadmap aligned to Nestlé2030 and EDT strategy.
• Shape and prioritize demand across the commercial IT portfolio and resolve cross-functional priorities.
• Lead end-to-end delivery of commercial technology initiatives with measurable outcomes.
• Influence global product roadmaps and ecosystems to reflect market needs.
• Drive innovation through GenAI and connected commerce while aligning with governance.
• Manage commercial IT investments and optimize spend.
• Represent commercial priorities in enterprise governance forums.
• Lead and develop a unified Commercial FRM team.

Skills

Strategic relationship management

Executive partnership

Program leadership

Agile/SAFe delivery

GenAI / AI in business

Education

Bachelor's degree

Master's degree preferred

Tools

CRM

CDP

SFA

eCommerce

Job description

As the digital arm for the world's largest food and beverage company, Nestlé IT & Digital Americas harnesses the power of data, analytics, and innovative technology to deliver transformative solutions and business resiliency for Nestlé businesses and iconic brands from Purina® to Nescafé®. We’re innovators, strategic collaborators, value multipliers, and digital business leaders committed to delivering results that create meaningful experiences and drive value, enabling Nestlé to win in the marketplace. By joining, you become part of a 150-year legacy and a global team of 270,000+. We invest in our people—their growth, development, and sense of belonging. This shared unity and purpose is what motivates individuals to join, stay, and advance their careers within Nestlé.

This position is not eligible for Visa Sponsorship.

Position Summary

As the Sr. Director, Functional Relationship Management for Commercial, you’ll lead the IT & Digital partnership across both Marketing and Sales for Nestlé USA. Serving as the single point of integration between multiple IT product groups and senior commercial leaders in the business, you’ll translate commercial strategy into a coherent, value-driving digital roadmap and ensuring that what gets built moves the needle on growth, share, and consumer engagement.

This role drives Nestlé’s Enterprise Digital Transformation (EDT) in the Americas, owning the execution of key commercial initiatives like Partner to Sell (P2S), partnering with global sales, EDT governance, and market leaders, turning strategy into scalable solutions. Building strong partnerships with the Chief Growth Officer organization, Sales, Brand, and Category leaders, you’ll help shape and prioritize a unified Marketing + Sales technology roadmap.

• Own and drive a unified Marketing + Sales digital roadmap aligned to Nestlé2030, MBS (Marketing Business Services) 2.0, and global EDT strategy
• Shape and prioritize demand across the commercial IT portfolio; resolve cross-functional priorities with peer FRMs (Functional Relationship Managers).
• Lead end-to-end delivery of commercial technology initiatives, ensuring measurable business outcomes (revenue, ROI, adoption)
• Influence global product roadmaps and ecosystems (CRM, CDP, Trade Promotion, eCommerce, etc.) to reflect market needs
• Drive innovation through GenAI, advanced analytics, and connected commerce, while aligning with enterprise governance
• Manage commercial IT investments, optimizing spend, retiring legacy systems, and ensuring strong value realization
• Represent commercial priorities in enterprise governance forums, driving timely decisions and effective escalation
• Lead and develop a unified Commercial FRM team, fostering a high-performing, integrated IT&D organization.

Requirements

• Bachelor's degree from an accredited institution required
• 12+ years of progressive IT & Digital or Commercial experience
• 5+ years of experience FRM, BRM, or commercial technology functions at a senior level partnering with executive Marketing and Sales stakeholders to define and deliver digital strategy, with hands‑on expertise across Martech and Sales Tech ecosystems (e.g., CRM, CDP, Trade Promotion, SFA, eCommerce)
• 5+ years of direct leadership experience building and developing high-performing, cross-functional teams
• 3+ years of experience operating within product-based IT models and utilizing Agile/SAFe methodologies for delivery
• 2+ years of experience applying advanced analytics, GenAI, or AI-driven solutions within commercial use cases (e.g., personalization, sales enablement).

Other

• Master's degree (MBA, Computer Science, MIS, or related field) is preferred

Don’t meet all the qualifications listed under “other”? These are preferred, but not required. When you apply for a role with Nestlé Purina, we ensure that individual confidentiality is held to the highest regard. We are intentional about creating an inclusive workplace for everyone. We consider our associates our most valuable assets.

The approximate pay range for this position is $187,000.00 to $269,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

• Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position.

Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com).

REQUISITION ID

408792

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 408792

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