Enable job alerts via email!
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Hello Heart is seeking a Senior Director for Client Success in the public sector to enhance health outcomes through exceptional customer engagement. This role involves leading a dedicated team, managing strategic accounts, and driving growth, retention, and value delivery to clients. The ideal candidate will have extensive experience in customer success, particularly within the public sector, alongside strong leadership and communication skills.
Join to apply for the Senior Director, Client Success - Public Sector role at Hello Heart
Join to apply for the Senior Director, Client Success - Public Sector role at Hello Heart
About Hello Heart
Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information.
About Hello Heart
Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information.
About The Role
Hello Heart is on a mission to improve health outcomes while delivering an exceptional customer experience. We’re seeking a Senior Director, Client Success – Public Sector to lead the public sector client portfolio, which includes some of our largest and most strategic accounts, driving strong relationships, measurable outcomes, and long-term success.
Reporting to the SVP of Client Experience, you’ll own the full client lifecycle—from onboarding and adoption to strategic account planning, retention, expansion, renewals, and advocacy—while building and leading a high-performing Customer Success team. You'll collaborate cross-functionally to enhance client engagement, maximize value delivery, and drive growth and retention.
Responsibilities
Referrals increase your chances of interviewing at Hello Heart by 2x
Get notified about new Director of Customer Success jobs in United States.
Chicago, IL $160,000.00-$220,000.00 1 day ago
United States $180,000.00-$200,000.00 3 weeks ago
Washington, DC $7,000.00-$12,000.00 4 days ago
Washington, United States $120,000.00-$150,000.00 4 days ago
Texas, United States $120,000.00-$150,000.00 4 days ago
Denver, CO $150,000.00-$160,000.00 4 months ago
United States $110,000.00-$150,000.00 3 days ago
United States $210,000.00-$250,000.00 1 week ago
Boston, MA $110,000.00-$140,000.00 1 month ago
United States $144,000.00-$216,000.00 1 week ago
New York, NY $180,000.00-$200,000.00 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.