Senior Director, Client Executive - General Corporates

BNY; New York (NY); On-site; USD 137,000 - 300,000; Full time

Benefits offered by this job

Generous paid leaves

Paid volunteer time

Wellbeing programs

Job summary

BNY is seeking a Senior Director, Client Executive for General Corporates in New York to lead enterprise client relationships and align solutions with strategic objectives. The ECAL will interface with clients and internal teams, delivering insights and customized solutions, while mentoring junior talent and guiding cross-functional collaboration across Product, Sales, Marketing, and Platform teams.

Ideal candidates have 15+ years in financial services or securities, a Bachelor's degree

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Advanced or graduate degree preferred.
• Minimum 15 years of total work experience, ideally within financial services or securities.
• Experience within or closely related to the Corporates industry.
• Proven success in client relationship management, business development, or strategic account leadership.

Responsibilities

• Oversee initiatives defined by business strategy, contributing to long-term vision and growth.
• Develop and execute functional strategies to achieve commercial goals.
• Articulate value, deliver insights, and drive consultative engagement with client teams.
• Act as the primary interface between assigned business areas, leadership, and clients.
• Maintain awareness of client account activity and act as escalation point for satisfaction.
• Partner with revenue areas to improve efficiency, productivity, and alignment with objectives.
• Ensure work is integrated across teams and meets product and service quality standards.
• Collaborate with Product, Sales, Marketing, and Platform teams across the operating model.
• Bridge engagements with Sales to feed market insights into strategic roadmap.
• Develop, mentor, and sponsor junior talent, fostering growth and collaboration.

Skills

Drive to win

Commercial focus

Leadership

Analytical thinking

Communication skills

Negotiation skills

Industry knowledge

Education

Bachelor's degree

Advanced/Graduate degree preferred

Job description

Job Description

SENIOR DIRECTOR, CLIENT EXECUTIVE - GENERAL CORPORATES

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Director, Client Executive - General Corporates to join our Commercial Organization team. This role is located in New York, NY.

About The Role

The Enterprise Client Account Lead (ECAL) for General Corporates will be a key leader within BNY’s Commercial Organization, driving strategic relationships and enterprise-level engagement with clients across traditional and digital industries. This leader will serve as the firm’s primary interface to key clients, aligning solutions, insights, and partnership opportunities to help clients achieve their business goals while advancing BNY’s strategic objectives.

This is a highly visible role requiring strategic vision, commercial acumen, deep industry expertise, and an ability to collaborate across functions to deliver impactful client outcomes.

In this role, you’ll make an impact in the following ways:

• Strategic leadership: Oversee initiatives defined by business strategy, contributing to the organization’s long‑term vision, values, and growth.
• Functional strategy: Develop and execute functional strategies to achieve key business objectives, contributing to the setting and achievement of commercial goals.
• Delivering solutions and consultative engagement: Articulate value, deliver insights, and drive consultative engagement with client coverage teams and key general corporates clients.
• Client interface: Act as the primary interface between assigned business areas, leadership, and clients to create, refine, and execute customised solutions in collaboration with product and design leaders.
• Client relationship excellence: Maintain awareness of client account activity across the firm and serve as the ultimate escalation point for client satisfaction and strategic alignment.
• Partnership and collaboration: Partner with revenue areas to improve efficiency, effectiveness, productivity, and control, ensuring alignment with firm‑wide objectives.
• Cross‑functional integration: Ensure work is integrated across teams and that deliverables meet or exceed product and service quality standards.
• Platform collaboration: Manage through collaboration within BNY’s Platform Operating Model—engaging across Product, Sales, Marketing, and Commercialization teams.
• Market feedback loop: Bridge engagements with Sales teams to facilitate a feedback loop between market insights and strategic roadmap direction.
• Talent leadership: Develop, mentor, and sponsor junior talent, fostering a culture of growth, collaboration, and innovation.

To be successful in this role, we’re seeking the following:

• Education:
  • Bachelor’s degree or equivalent combination of education and experience required.
  • Advanced or graduate degree preferred.
• Experience:
  • Minimum 15 years of total work experience, ideally within financial services or securities industries.
  • A portion of that work experience to be within, or closely related to, the Corporates industry.
  • Proven success in client relationship management, business development, or strategic account leadership.
• Skills and Attributes:
  • A passion for the business with a “drive to win” and outperformance mindset.
  • Commercial focus on growing the bottom line while managing and mitigating risk.
  • Intellectual curiosity and commitment to continuous learning and improvement.
  • Strong leadership presence with the ability to inspire and mobilise teams to deliver superior client outcomes.
  • Deep understanding of the financial services, tech, and fintech, including emerging trends, business models, and competitive dynamics.
  • Analytical problem‑solving skills and structured, fact‑based decision‑making ability.
  • Exceptional communication and presentation skills—able to articulate complex concepts simply to diverse audiences.
  • Strong influencing and negotiation skills with the ability to navigate a matrixed organization effectively.
  • Demonstrated professional maturity, sound judgement, and ability to instill confidence among stakeholders at all levels.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $136,500 and $300,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long‑term incentive packages, and Company-sponsored benefit programs.

This position is at‑will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.