Senior Director, Channel Operations

Zscaler, Inc.; United States; Remote; USD 196,000 - 280,000; Full time

Job summary

An established industry player is seeking a Senior Director of Channel Operations to lead their global channel strategies. In this pivotal role, you will develop and execute plans that align with business objectives, enhance partner management, and drive revenue growth. Your expertise in channel operations within the technology or cybersecurity sector will be crucial as you collaborate cross-functionally to improve engagement and performance. Join a forward-thinking company that values innovation and teamwork, and make a significant impact in the cloud security landscape.

Benefits

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks

Qualifications

• 10+ years in channel operations or partner management in tech/cybersecurity.
• Proven success in scaling channel revenue through operational strategies.

Responsibilities

• Develop and execute a global channel operations delivery plan.
• Lead the channel operations team to drive scalable processes.

Skills

Channel Operations

Sales Management

Partner Management

Operational Strategies

Cross-functional Collaboration

Education

Bachelor's degree in Business

Bachelor's degree in Technology

MBA or advanced degree

Tools

Salesforce

PRM tools

Partner Q2C processes

Job description

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an experienced Senior Director, Channel Operations to join our team. Reporting to the VP, GTM Strategy & Operations, you will be responsible for:

• Developing and executing a global channel operations delivery plan aligned with business objectives


• Leading and scaling the channel operations team to drive scalable processes and productivity


• Establishing operational metrics and systems to enhance partner management and enablement


• Collaborating cross-functionally to improve partner engagement and channel performance


• Supporting strategy initiatives that drive revenue growth across the global channel ecosystem

What We're Looking for (Minimum Qualifications)

• 10+ years of experience in channel operations, sales, or partner management within the technology or cybersecurity industry


• Proven success scaling channel revenue through operational strategies


• Expertise in Salesforce, PRM tools, Partner Q2C processes, and related systems


• Strong leadership and team development skills with cross-functional collaboration expertise


• Bachelor's degree in Business, Technology, or a related field

What Will Make You Stand Out (Preferred Qualifications)

• MBA or advanced degree


• Experience with global partners, hyperscalers, or GSIs


• Proficiency in partner enablement and onboarding processes

#LI-Remote

#LI-EV1

Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$196,000—$280,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans


• Time off plans for vacation and sick time


• Parental leave options


• Retirement options


• Education reimbursement


• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.