Senior Director - Carrier Platform Relations

Trucordia1

United States

On-site

USD 140,000 - 230,000

Full time

7 days ago

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Benefits offered by this job

Medical

Dental

Vision

Life Insurance and AD&D

FSA / HSA

Accident

Critical Illness

Hospital Indemnity

Supplemental Health Insurance

EAP

Pet Insurance

11 Paid Holidays

Flexible PTO

401K

Job summary

Trucordia is seeking a seasoned Carrier Relations Director to drive platform-level engagement with brokered partners and optimize carrier partnerships across markets. The role demands deep brokerage experience, strong P&C knowledge, and the ability to lead cross-functional initiatives to maximize growth and profitability.

The candidate will analyze performance metrics, negotiate favorable terms, and align carrier resources with strategic business objectives.

Qualifications

Deep background in brokerage operations and carrier relationship management.
Minimum of 10+ years in brokerage, preferably within a brokerage setting.
Strong understanding of complex P&C insurance products relevant to the region.
Entrepreneurial mindset with strategic thinking and initiative.
Excellent relationship-building and negotiation capabilities.

Responsibilities

Develop and implement carrier strategy to grow and optimize partnerships.
Analyze carrier performance metrics and market trends to guide decisions.
Serve as liaison for platform-level carrier issues and maximize resources.
Collaborate with sales, account managers, and executives to align carrier relations with business needs.
Lead negotiations to optimize profitability and carrier compensation.
Streamline carrier placement and best-practice adoption across platforms.

Skills

Brokerage ops

Carrier relationships

P&C insurance

Data analytics

Negotiation

Cross-functional

Job description

The Central Trucordia Carrier Relations team is looking for a highly experienced and strategic Carrier Relations Director to drive carrier engagement, optimize partnerships, and support offices with carrier-related initiatives. This senior-level role is responsible for strengthening relationships with key P&C carrier partners while ensuring alignment with business objectives to maximize growth and profitability. They will need to have deep expertise in brokerage and carrier operations, knowledge of complex Property & Casualty insurance products (e.g. CCIPS/OCIPs/Wraps, Environmental/Pollution Liability, Specialty Surety Bonds, and other specialty lines of coverage), and a strong track record in negotiating and managing carrier relationships.

Key Responsibilities:

Organic Growth via Carrier Strategy & Engagement: Responsible to develop and implement platform-specific strategies to enhance carrier relationships and optimize appointments. Platform-level consolidation of partnerships to align with the Trucordia's long-term goals, ensuring strategic growth and operational efficiency.
Market Intelligence & Data-Driven Decision Making: Analyze carrier performance metrics (loss ratio, production reports, and other KPIs) and regional/national market trends to drive informed decision-making.
Brokerage & Platform Support: Serve as the key liaison for platform-level carrier issues, escalating challenges as necessary and ensuring offices maximize available carrier resources.
Cross-Functional Collaboration: Partner with internal stakeholders, including sales leaders, account managers, and executives, to align carrier relationships with business needs and drive strategic initiatives.
Negotiation & Profitability Optimization: Lead negotiations with carriers to ensure fair compensation, optimize profit-sharing, and create growth opportunities for the platform.
Operational Excellence: Streamline carrier placement strategies, integrate best practices, and ensure seamless collaboration between the platform and the national Carrier Relations team.
Industry Representation: Represent the platform in carrier strategy discussions, industry events, and regional carrier meetings to ensure alignment with business objectives.

Broker Experience (Non-Negotiable):

Must have a deep background in brokerage operations and carrier relationship management.

Senior-Level Expertise:

Minimum of 10+ years, preferably within a brokerage. Experience on the carrier side may be considered if it includes significant engagement with brokers and strategic partnership management.

Complex Insurance Knowledge (Non-Negotiable):

Strong understanding of complex insurance products available in the specific geographic region.

Entrepreneurial Mindset:

Ability to think strategically, take initiative, and identify opportunities to strengthen carrier partnerships.

Relationship Management:

Proven ability to build and maintain long-term relationships with carriers and internal stakeholders.

Problem Solver with Data Analytics Experience:

Ability to leverage analytics to assess carrier performance, identify placement gaps, and drive solutions.

Strong Communication & Negotiation Skills:

Comfortable presenting carrier strategies, advocating for change, and negotiating favorable outcomes.

Highly Adaptable & Independent:

Ability to navigate complex carrier dynamics, balance competing priorities, and execute initiatives effectively.

Performance Metrics:

Growth in premium and profitability with strategic carrier partners.
Increased/Improved Average Commission Rate by strategic carrier partners
Number of carriers consolidated and optimization of appointments.
Success in new business wins with strategic carrier partners.
Strength of relationships with regional and national carrier leadership teams.

Reporting Structure:

Working in partnership with the Platform Leadership team, this role will report to the Trucordia VP of Carrier Relations and integrate as part of the broader Central Carrier Relations team to drive execution and growth. We are looking for a team player - someone who finds fulfillment in the overall success of the platform and Trucordia and who knows how to build a strategy and get it done.

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