Senior Director Business Transformation

Zebra Technology Corporation; Lincolnshire (IL); Hybrid; USD 198,000 - 298,000; Full time

Job summary

Zebra Technology Corporation seeks a senior leader to drive growth across their SMB and mid-market business. This hybrid position will focus on commercial strategy and market transformation, requiring a minimum of 20 years of experience with a strong background in management, transformation, and B2B industries. The ideal candidate will possess significant leadership skills and a capacity for strategic thinking to deliver impactful results.

Benefits

Comprehensive benefits program including healthcare and wellness

Paid time off offerings

Community service days

Continuous learning and development programs

Qualifications

• Minimum 20+ years of experience in B2B industries and go-to-market strategies.
• Strong knowledge of systems, transformation, and cross-functional processes.
• 50% travel requirement.

Responsibilities

• Lead global go-to-market transformation for SMB/mid-market business.
• Architect and operationalize integrated commercial strategies.
• Serve as executive leader of cross-functional transformation programs.

Skills

Leadership

Project Management

Consensus Building

Conflict Management

Process Improvement

Strategic Thinking

Education

Bachelor’s Degree

Master’s Degree in related discipline

Tools

ERP Applications

Job description

Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.

Let’s create tomorrow together.

We are looking for a senior leader to drive growth and lead changes across our SMB and mid-market business. This role will shape how we go to the market, improve commercial strategy, and connect teams across the business. A key focus will be scaling where our connected devices, platform capabilities, and data services come together to create value for SMB customers. This leader must think broadly and act decisively, comfortable designing long-term strategy while also leading day-to-day execution. Experience working with platforms, partner ecosystems, and data-driven offerings is essential. This is a high-impact role for someone who can deliver now and help shape the future of the business, with potential to take on larger leadership roles over time.

*Ideal candidate will work a hybrid schedule (3 x min in office) in our Holtsville, NY office. No relocation offered.

Any remote considered candidate will be required to move to Holtsville, NY area within year 1 of employment.*

Responsibilities:

• Lead global go-to-market transformation for SMB/mid-market across 5+ business units, delivering scalable revenue growth and margin expansion.
• Architect and operationalize integrated commercial strategies by aligning BU roadmaps, product portfolios, and channel dynamics.
• Optimize global multi-tier distribution including BTR, VAR, e-commerce, and regional partner models for speed and efficiency.
• Design and institutionalize transformation frameworks that can scale across business units and regions.
• Build commercial capabilities across people, process, and platforms to support high-velocity execution and performance management.
• Serve as executive leader of cross-functional transformation programs, driving clear value creation, milestone accountability, and stakeholder alignment.
• Establish governance mechanisms to drive accountability across regional, functional, and business unit leaders.
• Act as a strategic advisor to the SVP and BU leaders, with the capacity to assume P&L leadership in critical moments or transition phases.
• Cultivate a culture of ownership, adaptability, and continuous improvement across transformation and commercial teams.
• Represent the transformation office in executive forums, providing enterprise-level perspective on growth, risk, and cross-BU alignment.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree required
• 20+ years of progressive experience with a strong knowledge of systems and cross functional processes ideally experience driving transformation, go-to market strategies, Regional Sales, BU experience, and B2B Industry experience.
• 50% Travel required for role

Preferred Qualifications:

• Master’s degree in related discipline
• Demonstrated expertise in improvement practices such as Business Process Reengineering, Process Mapping, Six Sigma and Lean
• Experience growing transactional business.
• Experience with Channel based business and building ecommerce capabilities.
• Success with hardware/ software offerings.
• Strong project management, planning, and organizational skills
• Experience with major ERP applications and implementations
• Comfortable with rapid pace and ambiguity.
• Strong consensus building and conflict management skills.
• Ability to work independently and with a cross functional team(s) including sales and marketing
• Strong leadership skills and desire to take on additional responsibility in the future

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us [e-mail]. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary: USD 198600.00 - USD 297800.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.