Senior Director, Business Operations - Supply

Engine; United States; Remote; USD 215,000 - 265,000; Full time

Job summary

A leading travel tech company is seeking a Senior Director of Business Operations to oversee and scale operations. This role requires 10+ years of experience in business operations and offers competitive compensation ranging from $215,000 to $265,000. The ideal candidate will have a strong background in leadership, operational excellence, and analytical skills. The position can be fully remote or hybrid, depending on needs.

Benefits

Competitive base pay

Hybrid working model

Opportunities for bonuses and equity

Qualifications

• 10+ years in business operations, strategy, or complex operational leadership.
• Experience scaling organizations through rapid growth.
• History of building scalable processes and teams.

Responsibilities

• Serve as a senior operator within Supply, providing leverage for the EVP.
• Oversee and scale supply-side operations and ensure reliability.
• Build and own KPI frameworks that track marketplace health.
• Build, mentor, and scale a small Operations team.

Skills

Leadership

Analytical Skills

Operational Excellence

Cross-Functional Influence

Generalist Mindset

Education

MBA or equivalent

Job description

Senior Director, Business Operations - Supply

Remote - USA

About Engine
At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.

To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.

More than 17,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.

Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.

What You’ll Do

• Strategic & Operational Leadership
• Serve as a senior operator within Supply, providing direct leverage for the EVP and representing Supply in cross-functional forums.
• Define and run the Supply operating model + business rhythm (annual/quarterly planning, OKRs, QBRs, exec reviews).
• Surface risks, opportunities, and performance insights to align strategy with execution.

• Core Operations
• Oversee and scale supply-side ops (systems, ARI, integrations, special projects).
• Ensure reliability, scalability, and measurable marketplace impact.
• Lead high-stakes initiatives tied to partner models, integrations, and scaling challenges.

• Business Operations Backbone
• Build and own KPI frameworks that track marketplace health (GBV growth, content quality, ARI reliability, fulfillment, monetization).
• Drive cross-functional alignment across Product, Revenue, Finance, Engineering, and external partners.
• Translate strategy into execution that delivers results at scale.

• Leadership & Team Building
• Build, mentor, and scale a small Operations team as volumes and complexity grow.
• Instill a culture of operational excellence, accountability, and data-driven decision-making.

What You’ll Bring

• Proven Leadership – 10+ years in business operations, strategy, or complex operational leadership. Experience scaling organizations through rapid growth.
• Operational Excellence – History of building scalable processes, systems, and teams that deliver measurable impact.
• Analytical Rigor – Comfort diving into ambiguity, structuring problems, and solving with data-driven insights.
• Cross-Functional Influence – Trusted partner to executives across Product, Revenue, Finance, and Engineering.
• Generalist Mindset – Fast learner, structured thinker, thrives in the intersection of strategy + execution.

Nice to Have: marketplace or SaaS background, MBA or equivalent, prior experience in travel (not required).

Compensation

Our compensation packages are based on several factors, including your experience, location. In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process.

Base Pay Range

$215,000 - $265,000 USD

The Engine Edge: Perks & Compensation

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

Perks and benefits may vary based on employment type, location, and more.

Ready to Build the Future of Work Travel?

Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together.

Acceptance of files: pdf, doc, docx, txt, rtf