Senior Director, Agent Enablement and Engagement

Transamerica; United States; Remote; USD 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior Director of Agent Enablement and Engagement to lead innovative strategies that empower agents. This pivotal role involves designing programs that enhance agent productivity and retention, ensuring they are motivated and aligned with the company's mission. With a focus on collaboration and data-driven insights, you will champion the agent journey from recruitment to leadership development. Join a dynamic environment where your leadership will directly impact the success of agents and the overall market position of the firm, helping to create financial freedom for customers across North America.

Qualifications

• Experience in designing and leading agent enablement strategies.
• Strong background in agent recruitment and leadership development.

Responsibilities

• Drive agent activation and retention through strategic programs.
• Lead a team focused on enhancing agent productivity and experience.

Skills

Strategic Leadership

Cross-Functional Collaboration

Data Insights

Agent Activation

Retention Strategies

Education

Bachelor's Degree in Business or Related Field

Master's Degree (Preferred)

Job description

Job Family

Marketing - General

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses: 1) World Financial Group, including Transamerica Financial Advisors; 2) Protection Solutions and Savings & Investments, comprising life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions; and 3) Financial Assets, including legacy blocks of long-term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, covering Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It’s part of Aegon, an international financial services group serving approximately 23.9 million customers worldwide. For more information, visit transamerica.com.

Job Description Summary

The Senior Director of Agent Enablement and Engagement is responsible for designing, leading, and optimizing strategies, programs, and experiences that empower agents to grow their businesses and maximize their impact. This role champions the agent journey — from recruitment through leadership development — ensuring agents are equipped, motivated, and connected to the company’s mission and goals. Using strategic leadership, cross-functional collaboration, data insights, and field partnership, the senior Director will drive agent activation, retention, and lifetime value. This position is vital for enhancing the agent experience, improving productivity, and strengthening our market position. The role involves leading a team to execute programs that boost agent productivity and retention, not just setting strategies.