Senior Director, Account Management (Consumer & Services) - Remote

EPAM Systems; Boston (MA); Remote; USD 180,000 - 283,000; Full time

Job summary

A global technology consulting firm is seeking a Senior Account Director to lead strategic growth in the Consumer & Services sector. This role involves managing key client relationships and driving innovative solutions for major brands. Candidates should have extensive experience in client leadership and a strong background in the Consumer/CPG industry. This position offers competitive compensation and a dynamic work environment.

Benefits

Medical, Dental and Vision Insurance (Subsidized)

Health Savings Account

Flexible Spending Accounts

Short-Term and Long-Term Disability

Life and AD&D Insurance

Employee Assistance Program

Unlimited access to LinkedIn learning solutions

Matched 401(k) Retirement Savings Plan

Paid Time Off

Paid Holidays

Legal Plan and Identity Theft Protection

Employee Discounts

Pet Insurance

Employee Stock Purchase Program

Participation in discretionary bonus programs

Qualifications

• 15+ years in client-facing leadership roles with accountability for revenue growth.
• 10+ years in the Consumer/CPG industry.
• Proven track record of selling and delivering large-scale engagements.
• Strong understanding of how technology drives consumer growth.
• Exceptional communicator with polished executive presence.

Responsibilities

• Serve as the strategic Account Director for a portfolio of key Consumer & Services accounts.
• Co-develop and execute account strategies in alignment with EPAM leadership.
• Act as a trusted advisor at the intersection of business, customer, and technology.
• Track industry and technology trends to proactively identify new opportunities.
• Build and mentor account teams.

Skills

Client-facing leadership

Solution selling

Executive-level relationship building

Business acumen

Problem solving

Team leadership

Communication skills

Education

Bachelor's degree

Job description

EPAM is seeking a seasoned Senior Account Director to drive strategic growth in our Consumer & Services practice. This leader will combine deep industry expertise with a strong consulting and technology background to shape transformational engagements with some of the world’s most recognized CPG and retail brands. In this role, you will own executive-level relationships, expand accounts through innovation and thought leadership, and partner with global delivery teams to deliver measurable impact for clients.

Responsibilities

• Serve as the strategic Account Director for a portfolio of key Consumer & Services accounts, owning senior relationships, revenue, and growth outcomes

• Co-develop and execute account strategies in alignment with EPAM leadership to drive delivery excellence, client satisfaction, and multi-year growth

• Act as a trusted advisor at the intersection of business, customer, and technology, bringing forward solutions that enable large-scale transformation

• Spot, shape, and sell complex, multi-disciplinary deals across the EPAM portfolio—ranging from strategy and design through engineering, AI, data, cloud, and digital platforms

• Partner with solution architects and delivery leaders to design and scope engagements, set operating models, and ensure smooth transition from sales to delivery

• Track industry and technology trends to proactively identify new opportunities for value creation in the CPG and retail space

• Oversee the financial, contractual, and performance aspects of your accounts, ensuring profitable, sustainable growth

• Lead or support pursuits, RFP responses, proposals, and executive presentations—positioning EPAM as a partner of choice for enterprise transformation

• Build and mentor account teams, fostering cross-functional collaboration to maximize client impact and EPAM’s brand presence in the industry

Requirements

• 15+ years in client-facing leadership roles with accountability for revenue growth, ideally in a top consulting, services, or technology firm

• 10+ years in the Consumer/CPG industry, with a strong record of selling and delivering large-scale, transformative engagements

• Proven track record of executive-level relationship building, solution selling, and multi-million-dollar deal closure

• Strong business acumen and understanding of how technology drives consumer growth, marketing effectiveness, supply chain resiliency, and new business models

• Exceptional communicator with polished executive presence and ability to influence at the C-suite level

• Demonstrated leadership of cross-functional and global teams; able to inspire and align diverse stakeholders

• Adept at problem solving, creative solutioning, and bringing clarity to complex situations

• Comfortable operating in a fast-paced, high-growth environment with high expectations for impact and results

• Willingness to travel up to 25%

We offer

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance Program

• Unlimited access to LinkedIn learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)

• Paid Holidays - nine (9) total per year

• Legal Plan and Identity Theft Protection

• Accident Insurance

• Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program

• If otherwise eligible, participation in the discretionary annual bonus program

• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM

This Remote Position Cannot be Performed in New York City.

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $180,000 - $283,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

Applications will be accepted on a rolling basis.

In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance’s key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.