Senior Digital Strategy Lead — Nonprofit Websites (Remote)

Interactive-Strategies; Washington (District of Columbia); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k with company match

PTO 4 weeks to start

Disability insurance

Paid holidays

Flexible work schedule

Remote-friendly

Job summary

Interactive Strategies in Washington, DC, seeks a Senior Account Lead & Digital Strategist to guide nonprofit website experiences. You will own client relationships and lead discovery, IA, and UX direction for high-impact sites.

You’ll partner with project managers and teams to drive ongoing improvements, including AI-enabled features built around user needs. The role blends strategy and client leadership, with opportunities to grow accounts, influence scope, and mentor others in a fast-paced,

Qualifications

• 7 to 10+ years of experience in website strategy or digital experience strategy.
• Led website redesigns or major site initiatives from discovery through launch.
• Proven ability to build and sustain senior client relationships.
• Strong command of UX, information architecture, and site optimization; CMS experience with Drupal/WordPress/Payload/Sitecore.
• Excellent presentation and communication skills, written, verbal, and visual.
• Hands-on use of AI in work and perspective on AI in website experiences.

Responsibilities

• Own a portfolio of client relationships as trusted strategic partner for senior stakeholders.
• Lead discovery for website redesigns and new initiatives, shaping IA, roadmaps, personas, and UX direction.
• Define strategic website direction, prioritize requirements, and manage change with project manager.
• Guide AI experiences around the website, including AI-powered search and content in AI answers.
• Collaborate with PM, Design, Content Strategy, Data Insights, and Development teams.
• Drive ongoing improvements through analytics, user feedback, and new business opportunities.

Skills

Website strategy

UX strategy

Digital experience

Senior client relationships

AI in websites

Presentation skills

Tools

Drupal

WordPress

Payload

Sitecore

Job description

Interactive Strategies in Washington, DC, seeks a Senior Account Lead & Digital Strategist to guide nonprofit website experiences. You will own client relationships and lead discovery, IA, and UX direction for high-impact sites.

You’ll partner with project managers and teams to drive ongoing improvements, including AI-enabled features built around user needs. The role blends strategy and client leadership, with opportunities to grow accounts, influence scope, and mentor others in a fast-paced,