Senior Digital Signage Project Manager - AV Install

Creative Realities; Louisville (KY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Vision insurance

HDHP + HSA

401(k) with employer match

Paid time off

Holiday pay

Job summary

Creative Realities Inc in Louisville, KY, is seeking a Project Manager with a background in AV installations and digital signage to oversee multiple projects from planning to execution. You will coordinate resources, manage timelines, budgets, and quality, and serve as the main technical escalation point for installation issues.

The role requires 7+ years in installation project management, familiarity with CRM tools, and strong written and verbal communication.

Qualifications

• 7+ years installation project related experience.
• Knowledge of digital signage, commercial display solutions, and/or interactive kiosk industries preferred.
• Bachelor’s Degree preferred.
• Experienced user of software CRM tools. Proficient with Microsoft Office applications.
• Strong technical aptitude and ability to translate technical concepts for non-technical buyers.
• Flexible and able to respond quickly to unforeseen changes in projects and customer requirements.
• Self-motivated, achievement-oriented with superior planning and time management skills.
• Excellent written communication and presentation skills.
• Team oriented; Ability to collaborate cross functionally and to influence without direct authority.
• Positive attitude; willingness and initiative to learn.
• Must be comfortable working in a deadline-oriented, fast paced business environment with shifting priorities.
• Must be able to handle multiple projects at once.

Responsibilities

• Plan, facilitate, and administer the installation projects assigned to them.
• Coordinate internal resources and installation sub-contractors to ensure that all elements of the overall solution are properly and effectively deployed.
• Serve as first level of technical escalation for installation issues for assigned program team.
• Assist install managers with more complex installations.
• Identify, assess and communicate with all stakeholders.
• Manage the triple constraints on any given project: Schedule, Cost and Quality.
• Manage overall project timelines and milestones by working with cross functional team, while considering budget, schedule and quality of the project.
• Assume full ownership for the project and elevate to senior management as needed to ensure company and client goals are met.
• Manage/initiate all project billing per the SOW.
• Participate in weekly project reviews with internal teams and clients as required.
• Ensure client and internal milestones are met and appropriate approvals are obtained and documented.
• Travel up to 30%.

Skills

Installation project experience

Communication skills

Cross-functional collaboration

Time management

Problem solving

Self-motivated

Presentation skills

Team oriented

Deadline-driven mindset

Education

Bachelor’s Degree preferred

Tools

CRM software

Microsoft Office

Job description

Creative Realities Inc in Louisville, KY, is seeking a Project Manager with a background in AV installations and digital signage to oversee multiple projects from planning to execution. You will coordinate resources, manage timelines, budgets, and quality, and serve as the main technical escalation point for installation issues.

The role requires 7+ years in installation project management, familiarity with CRM tools, and strong written and verbal communication.