Senior Digital Product ManagerCategoryTechnology & DigitalJob Id2025-0014963Posting Start Date0[...]

US Bank; Chicago (IL); Hybrid; USD 80,000 - 120,000; Full time

Job summary

A financial institution in Chicago is seeking a Product Manager to drive product vision and development. The ideal candidate will coordinate between various teams, manage product lifecycle, and ensure customer-centric products. Strong experience in product management and agile methodologies is required. The role offers a hybrid work schedule with attractive benefits, including comprehensive healthcare and retirement plans.

Benefits

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement plan

Paid vacation

Sick and Safe Leave accruals

Qualifications

• Experience in driving product visioning, planning, and development.
• Understanding of business models, key performance indicators, and design systems.
• Ability to anticipate market priorities and customer needs.

Responsibilities

• Identify and analyze business data to meet requirements.
• Manage the end-to-end product lifecycle and drive the product roadmap.
• Create products in conjunction with agile, experience design, technology, and risk partners.

Skills

Product management experience

Customer centricity

Agile methodologies

Technical knowledge of software products

Job description

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

As a Product Manager, you will :

• Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.
• Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features / Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.
• Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results). Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes. In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.

Preferred qualifications, capabilities, and skills :

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
• Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.
• Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point.
• Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.
• Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.
• Preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity.

Minimum Qualifications :

• Product management experience.

About the team / product(s) :

The Corporate Digital Team is focused on delivering a seamless experience to both employees and our end clients leveraging a digital client lifecycle management (CLM) solution. CLM spans across the spectrum of acquiring, onboarding, servicing, maintaining as well as offboarding a client and their products / services held with US Bank. This position will focus most heavily on the onboarding portion of the CLM spectrum of needs but understanding how needs fit together will remain an important skill set. This position will also focus most heavily on supporting these needs within the Wealth and Investment Services (WMIS) business lines. Thus, knowledge of business lines, how they operate etc. is highly desired. Familiarity with operating within a digital product model and agile delivery is also desired.

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.