Senior Digital Learning Experience Designer, Learning & Inclusion

Spotify AB; New York (NY); Hybrid; USD 87,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Six-month paid parental leave

401(k) retirement plan

Monthly meal allowance

23 paid days off

Paid flexible holidays

Paid sick leave

Flexible share incentives

Job summary

Spotify AB seeks a Senior Digital Learning Experience Designer to join the Learning & Inclusion team in New York. You will fuse instructional design, visual design, storytelling, and learning science to deliver inclusive experiences at scale.

You will partner with subject‑matter experts and leaders on leadership development and programs that bring Spotify's values to life, using AI-assisted authoring and modern tooling to create impactful learning experiences for a diverse workforce.

Qualifications

• 5+ years of professional instructional design experience
• Apply learning science principles to practical design decisions
• Translate performance needs into measurable objectives
• Design learning journeys across live, digital, blended, and self-directed formats
• Use rapid authoring tools such as Articulate 360, Captivate, or Lectora

Responsibilities

• Lead end-to-end design of learning experiences from needs analysis through development, launch, and evaluation
• Identify performance needs and turn them into clear learning objectives and practical solutions
• Design learning journeys across live, digital, blended, and self-directed formats
• Create engaging learning materials including eLearning, facilitator guides, participant resources, job aids, presentations, and micro-learning experiences
• Use visual design and storytelling to reflect Spotify branding and improve learner engagement
• Pilot and iterate on learning experiences using learner feedback and performance data
• Define meaningful measures of success and evaluate learning effectiveness, knowledge transfer, learner experience, and behavior change
• Manage multiple learning projects from initial scoping through delivery with clear priorities and timelines
• Explore AI-assisted authoring and adaptive learning to improve learner experience

Skills

Instructional design

Learning science

UX design

Storytelling

Collaboration

Visual design

AI-assisted authoring

Education

Instructional design degree

Tools

Articulate 360

Captivate

Lectora

Figma

Adobe Creative Suite

Canva

Job description

We're looking for a Senior Digital Learning Experience Designer to join our Learning & Inclusion team, the group responsible for creating learning experiences that help every Spotify band member grow, belong, and do their best work.

You'll bring together instructional design, visual design, storytelling, and broader learning and development expertise to create inclusive and effective experiences at scale. You'll partner with subject-matter experts, people leaders, and Learning & Inclusion colleagues on company-wide initiatives, from leadership development to programs that bring Spotify's values to life.

What You'll Do

• Lead the end-to-end design of learning experiences, from needs analysis and curriculum architecture through development, launch, and evaluation.
• Partner with subject-matter experts and stakeholders to identify performance needs and turn them into clear learning objectives and practical solutions.
• Design learning journeys across live, digital, blended, and self-directed formats using evidence-based learning principles.
• Create engaging learning materials, including eLearning, facilitator guides, participant resources, job aids, presentations, and micro-learning experiences.
• Use visual design and storytelling to make complex ideas clear, memorable, and engaging while creating experiences that feel unmistakably Spotify.
• Build interactive digital learning experiences using AI-assisted workflows and authoring tools such as Articulate Storyline or Rise, Adobe Captivate, or similar platforms.
• Design inclusive learning experiences that reflect different perspectives, reduce barriers to participation, and support a culture of belonging.
• Pilot and iterate on learning experiences using learner feedback, stakeholder input, and performance data.
• Define meaningful measures of success and evaluate learning effectiveness, knowledge transfer, learner experience, and behavior change.
• Manage multiple learning projects from initial scoping through delivery while creating clarity around priorities, timelines, and stakeholder expectations.
• Explore emerging approaches in learning design, including AI-assisted authoring and adaptive learning, and apply them where they can meaningfully improve the learner experience.

Who You Are

• You have 5+ years of professional instructional design experience and a portfolio demonstrating thoughtful work across multiple learning formats.
• You apply learning science principles such as cognitive load, retrieval practice, spaced learning, and adult learning theory to practical design decisions.
• You know how to uncover learning and performance needs, translate them into measurable objectives, and design learning journeys that build knowledge and skills over time.
• You create meaningful practice through scenarios, simulations, assessments, and other interactive experiences rather than relying on passive content.
• You have strong visual and UX design judgment and understand how typography, hierarchy, layout, and visual storytelling can make learning clearer and easier to navigate.
• You have experience with rapid authoring tools such as Articulate 360, Captivate, Lectora, or similar platforms, along with design tools such as Figma, Adobe Creative Suite, Canva, or equivalent.
• You can create clear storyboards, scripts, facilitator guides, and supporting materials that help others confidently deliver consistent learning experiences.
• You use learner feedback and data to evaluate effectiveness, iterate on your work, and connect learning experiences to meaningful outcomes.
• You communicate complex ideas clearly and collaborate effectively with subject-matter experts, leaders, and cross-functional partners.
• You're comfortable navigating ambiguity, balancing multiple priorities, and taking ownership from an early idea through a polished learning experience.
• You bring experience in areas such as inclusive learning design, leadership development, learning technology, short-form learning video or animation, LMS/LXP platforms, or SCORM/xAPI.
• You have a degree in instructional design, learning sciences, education, human-computer interaction, or a related discipline, or equivalent practical experience.

Where You'll Be

• This role is based in New York
• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.

Learn about life at Spotify

The United States base range for this position is $87,000-125,000 USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can.

• Flexible share incentives letting you choose how you share in our success.
• Global parental leave, six months off - for all new parents.
• All The Feels, our employee assistance program and self-care hub.
• Flexible public holidays, swap days off according to your values and beliefs.