Senior Digital Integration Solutions - Field Service Engineer

Eaton; Franklin (MA); Hybrid; USD 104,000 - 145,000; Full time

Benefits offered by this job

Health and Welfare benefits

Retirement benefits

Paid time off programs

Job summary

Eaton is seeking a Senior Digital Integration Solutions Engineer to join their Electrical Engineering Services team. You will be responsible for on-site implementation of advanced power automation solutions, providing direct consultation to customers. The role involves traveling up to 75% across the region, offering exposure to various industries.

Successful candidates will have a Bachelor’s degree and at least 3 years of relevant experience, with preferred qualifications including a Master’s degree. This position is located in Franklin, Massachusetts.

Qualifications

• 3+ years experience with Power Management systems and installations.
• Proficient in Modbus and industrial communication protocols.
• Valid and unrestricted driver's license required.

Responsibilities

• On-site implementation of power management systems.
• Provide consultation in system integration and maintenance.

Skills

Power Management

Power Control

SCADA

Control Systems

Programming

Troubleshooting

Interpersonal Skills

Education

Bachelor’s degree in Electrical/Computer Engineering or similar

Master’s degree preferred

Tools

HMI Software

PLC Control Systems

Power Monitoring Software

Job description

Join Eaton’s Electrical Engineering Services & Systems team and be part of a dynamic group delivering innovative solutions across the entire power system lifecycle—from design and build to long‑term support. We don’t just maintain systems, we transform them. By integrating and optimizing every component, we ensure power systems align with business goals while staying safe, efficient, reliable, and future‑ready. As a Senior Digital Integration Solutions Engineer, you’ll work directly with customers on‑site, playing a hands‑on role in delivering advanced power automation solutions. This position offers the opportunity to travel up to 75% throughout the region, giving you exposure to a wide range of industries, technologies, and real‑world applications.

The expected annual salary range for this role is $104,000 – $145,000 a year. The salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Our Digital Integration Solutions group stands out as a cutting‑edge, full‑service systems integrator driving the future of power automation. Our team brings together advanced technologies, diverse equipment, and deep technical expertise to deliver fully integrated, end‑to‑end solutions. As part of this team, you’ll work alongside talented engineers and technicians who specialize in leading HMI platforms, creating intuitive, visually compelling operator interfaces that leverage the latest standalone and web‑based innovations. You’ll gain exposure to a wide range of technologies and manufacturers, working across major OEM HMI systems, PLCs, and network architectures. We pride ourselves on offering single‑point accountability and delivering seamless, cost‑effective solutions—from advanced HMI development and energy management tools to complete turnkey system design and implementation.

What You’ll Do

• Provide on‑site implementation of Electrical Power Management and mission critical monitoring and control systems including Power Xpert, Foreseer, PowerNet, and next‑generation Power Monitoring platforms.
• Provide applied engineering and consultation to customers in the areas of system integration, installation, start‑up, maintenance, repair, training and modification of power management, control, and mission critical systems.

Basic Qualifications

• Bachelor’s degree from an accredited institution with at least 3 years of experience working with or managing installations of Power Management, Power Control, SCADA, Mission Critical, or Building Management systems OR in lieu of a degree at least 5 years of experience working with or managing installations of Power Management, Power Control, SCADA, Mission Critical, or Building Management systems.
• This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a current, unrestricted driver’s license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F‑1 to H1B, H1‑B cap registration, O‑1, E‑3, TN status, I‑485 job portability, etc.
• All candidates must reside within a 50‑mile radius of the work locations listed. No relocation will be offered for this role. Active‑Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications

• Master’s degree in a technical discipline (Electrical/Computer Engineering, Computer Science) from an accredited institution.
• Experience in programming and troubleshooting devices that utilize serial communication protocols (Modbus TCP, Modbus RTU, BACnet IP, BACnet MS/TP, LON, etc.).
• Professional Engineering license.

Position Criteria

• Successfully complete and maintain compliance with Eaton’s safety program and policy.
• Submit to periodic customer‑required background and drug screenings.
• Possess and maintain a valid and unrestricted driver’s license.
• Must have the ability to work variable hours, including nights and weekends, and travel within the district / state / region / country based on customer requirements.
• Programming of PLC control systems (Power Control, Generator Control, and SCADA).
• Commissioning experience.
• Experience with HMI (Human Machine Interface) software and power monitoring software packages.
• Working knowledge of industrial communication protocols such as Modbus (TCP and RTU), SNMP, OPC, DDE, BACnet (IP and MS/TP).
• Strong computer skills required with Windows Operating Systems and Databases.
• Intermediate networking skills including the ability to troubleshoot network hardware and interfaces, including Ethernet and Fiber.
• Knowledge of power quality meters, trip units, protective relays and UPS.
• Working knowledge of test equipment and diagnostic instruments for automation and power management systems.
• Knowledge of troubleshooting, test and repair techniques.
• Advanced understanding of the company’s and competitor’s automation and power management systems and services.
• Knowledge and practice of safety precautions related to working with automation and power management systems.
• Ability to interface with internal and external customers, salespeople, and other team members on a technical level.
• Has demonstrated ability to provide service and represent company interests in developing customer relationships to assure long‑term customer satisfaction.
• Excellent interpersonal and communication/presentation skills.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second‑chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

To request a disability‑related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1‑800‑836‑6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire and the applicability of collective bargaining agreements.