Senior DevOps Engineer II(Python or Golang), Engineering Effectiveness

ThousandEyes; Austin (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior Software Engineer to enhance the developer experience by designing automated solutions and integrations. This role offers an exciting opportunity to work with cutting-edge technology, including AI, to optimize engineering processes and improve operational efficiency. You will collaborate with diverse engineering teams, ensuring a seamless end-to-end experience while leveraging innovative tools and frameworks. If you are passionate about software development and eager to make a significant impact in a dynamic environment, this position is perfect for you.

Qualifications

• 6+ years of industry experience in software development.
• Expertise in container orchestration tools and cloud platforms.

Responsibilities

• Define strategies for a seamless developer experience across the lifecycle.
• Design and implement integrations for automated solutions.

Skills

Software Design

Effective Communication

Container Orchestration

Automated Build and Release Pipelines

Golang

Java

Python

Cloud Computing

Infrastructure Management

Education

Bachelor's Degree in Computer Science or related field

Tools

Kubernetes

GitHub Actions

GitLab

Terraform

Puppet

Ansible

AWS

Azure

GCP

Backstage

Job description

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end-user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About The Role

The Application Window is expected to close on 4/16/25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The Engineering Effectiveness team is committed to empowering engineers by providing the software solutions, processes, infrastructure, and support necessary to quickly and efficiently design, implement, test, and operationalize code at scale. Our engineering stakeholders possess diverse expertise, ranging from front-end, back-end and development to remote client management, to API services, LLMs, AI, and data aggregation at scale and more. This offers a valuable chance to work with cutting-edge technology and expand your portfolio.

Our mission is to enhance the effectiveness and satisfaction of engineers, fostering a productive environment that drives high-quality outcomes.

We are passionate about optimizing the developer experience to foster innovation and drive the company's success. By working closely with production and reliability engineering teams, you will develop the tools and frameworks necessary for application teams to effectively monitor and alert on their production applications, ensuring a robust and efficient operational environment. AI will play a crucial role in creating intelligent monitoring and alert systems, helping to predict and mitigate potential issues before they impact production, thereby enhancing reliability and performance.

What You’ll Do

As a Senior Software Engineer, you will play a pivotal role in defining collaborative strategies with other engineering teams to ensure a seamless end-to-end developer experience across the development, infrastructure, release, and operational lifecycle. You will design and implement system integrations with our internal developer portal, Backstage, to deliver automated and scalable solutions for the production path. These integrations will provide engineers with comprehensive visibility into their service development lifecycle by consolidating data from various systems. Additionally, you will leverage AI technologies to enhance our engineering processes, testing approaches, deployment pipelines, and operational procedures, bringing innovative solutions to improve efficiency and quality.

Qualifications

• 6+ years in the industry
• High-quality software design and development skills
• Effective communication and interpersonal skills
• Authority level with container orchestration tools and platforms (e.g., Kubernetes, Argo, ECS)
• Guide level proficiency with automated build and release pipelines and related tooling (e.g., Github Actions, Gitlab)
• Expert level proficiency with any of these programming languages: Golang, Java, or Python
• Passion about development and engineering best practices
• Proficiency with cloud computing platforms (e.g., AWS, Azure, GCP)
• Experience with infrastructure management tools (e.g., Terraform, Puppet, Ansible)

Preferred Qualifications

• Experience with the Backstage developer portal

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.